Recensioni su NH Erlangen

Risposta dalla struttura: Dear Guest,We are pleased to hear your positive review of our stay. Our team takes great pride in providing a clean and comfortable environment for our guests. Our location is very convenient, with easy access to supermarkets and a variety of restaurants. We understand the inconvenience you may experience due to the lack of taxis in the area. While we have no control over the local taxi services, we certainly hope that the overall experience of working with us is a pleasant one. We look forward to serving you again in the near future. Sincerely,SANDRA BEHMNH Erlangen

Risposta dalla struttura: Dear Bin, Dear Guests,we are pleased to learn that your experience with us lived up to the standards of a European hotel chain. Our goal is always to provide our guests with a comfortable and enjoyable stay. We look forward to welcoming you back and will strive to exceed your expectations in the future. In the spirit of continuous improvement, we would appreciate any specific feedback you can provide on how we can improve your next visit. Best regardsLarissa Bidner Front Office Manager NH Erlangen

Risposta dalla struttura: Sehr geehrter Herr Ates, vielen Dank für das tolle Feedback. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Wir hoffen, dass wir Sie auch beim nächsten Mal wieder begrüßen dürfen.Viele GrüßeSarah und das NH Erlangen Team

Risposta dalla struttura: Dear Guest User, thank you for your great feedback to our NH Erlangen. We are happy that you enjoyed your stay with us. For the future you can ask if you can get any amenities - we do offer them but do not have them in the rooms. But are happy to bring you those to your room. Kind regardsSarah and the NH Erlangen Team

Risposta dalla struttura: Dear guest, thank you very much for your feedback. We are looking forward to welcoming you again soon. Best regards Sarah and the NH Erlangen Team

Risposta dalla struttura: Dear dddaniel2025, your detailed feedback is much appreciated. It's heartening to hear that you found the NH Erlangen to be a blend of comfort and professional service. The team certainly strives to provide an easy and informative check-in process, while also ensuring our guests' rooms are quiet, clean, and fully equipped. We're glad to know the hotel's location provided an added convenience for your exploration of Erlangen, and that the nearby amenities met your needs. Knowing you had an excellent stay and would willingly return is the best compliment we could receive. Looking forward to welcoming you back in the future. Sandra Behm NH Erlangen

Risposta dalla struttura: Dear cristinaK6173GEi It brings us great joy to know that you found our location convenient and your room peaceful. We are delighted that you would consider us for your next trip. We understand your concern regarding the door opening mechanism. Rest assured, safety is of paramount importance to us. We appreciate you bringing this to our notice, and we will ensure to take it into consideration. We look forward to welcoming you again in the future. Best Regards. Sandra Behm NH Erlangen

Risposta dalla struttura: Dear faithN2554MB, your words of appreciation for our reception team are greatly valued. It is encouraging to learn about your positive experience with their service. We understand the importance of a restful night, especially before an important event such as a business meeting. It is unfortunate to hear that your stay was not as comfortable as expected due to the air conditioning. We believe in providing our guests with the best amenities and it seems we fell short during your visit. We are glad that our receptionists were able to address your concerns promptly. It is part of our commitment to ensure our guests feel heard and taken care of during their stay. Please notice for the next time, we are in the hotel 24 hours so it would be no problem to ask us for help earlier, there was a chance to change your room in the evening as well. Once again, thank you for your feedback. It helps us strive for better quality and service in the future. Sandra Behm NH Erlangen

Risposta dalla struttura: Dear dhkim22, Your detailed feedback is highly valued. It's delightful to hear that you had a positive dining experience and found our rooms to be spacious and well-maintained. Our location is indeed one of the aspects we are very proud of, and it's great to know you were able to take advantage of this. Regarding the availability of the parking lot, we are glad it added to the convenience of your stay. We continually strive to provide our guests with a comfortable and pleasant experience. Your satisfaction is our greatest reward. We look forward to having the opportunity to welcome you again in the future. Best Regards. Sandra Behm NH Erlangen

Risposta dalla struttura: Dear fernandobarral, it's heartwarming to know that our hotel ranks as your favorite place to stay in Erlangen. Your words truly reflect the kind of experience we aim to provide to all our guests. It's great to hear that you found our location convenient and our service excellent. We look forward to your next stay with us, promising to maintain the same quality of comfort and service that you've come to appreciate. Kind Regards. Sandra Behm NH Erlangen

Risposta dalla struttura: Dear 981millie, thank you for your recent review of our hotel NH Erlangen. We appreciate it very much. We are happy that you liked the wide choice of our breakfast buffet and started then well prepared in the day. Wishing you all the best, kind regards, Jjörg and the NH Erlangen Team