Recensioni su Golden Parnassus Resort & Spa - All Inclusive (Adults Only)

We were really disappointed by this hotel for a number of reasons which I have tried to summarise below: 1. The food - probably the biggest disappointment, the food was not up to scratch. Breakfast and lunch were a major disappointment with limited and repetitive options. There were a few restaurants which when we arrived we were excited about. The seafood/pasta was really nice, steakhouse wasn’t bad but the Asian (sumo) was one of the worst restaurants I’ve been to. We were made to share a portion of the starter if you ordered the same starter and the the food there was cold and very poor. Shangria was also very poor and for some reason made me swap my sliders for trainers - it wasn’t fancy enough to insist this at all. As an all inclusive you should be able to have as much food as you want but you were limited to a set menu at each restaurant 2. Upkeep/maintenance - as you can see from the photos, the place is very run down and needs refurbishment everywhere. Mould in a few areas spotted, lift didn’t work the whole time and it just looks and smells old. Sixties bar is also outdated and could be greatly improved with pool tables with no lean on them, new flooring and things such as dart boards to spruce it up 3. Entertainment - this was largely non-existent. There was a bingo game every day which was the same and sometimes you had to pay for! There was a “quiz” which was half-arsed and again the same every day (a film quiz on repeat) . Other than these two, karaoke and tequila volleyball, there was no other entertainment 4. The beach towel hut! We were told we would have a fresh beach towel for us daily but this was a disgrace - the staff were so unfriendly and we had 3 days where they didn’t have towels ready for us. They were also very tight on lending them and very anal about the towel card - one day someone by the pool fainted and they wouldn’t even spare a beach towel to use as a damp / cold compress to help them 5. Our room and supplies - we were disappointed when we checked into our room to not have shower gel, what I would say is a basic of a hotel, especially in a 4*. On check in we were upgraded to an ocean view suite from a lagoon suite. This was a nice surprise but in reality the room was average quality and pretty standard. On a separate note - worthwhile to say that this is our first time in Mexico and we are very unlikely to go back. Excursions are expensive for what they are and in general Mexico wasn’t as luxurious as we thought. For the money we paid, we could have got such a better experience in Europe. For completeness, would like to say there were a couple of good things about the hotel 1. The beach / ocean view - was stunning to be fair and the best part of the hotel 2. Service - at breakfast and lunchtimes, the staff do try to create a positive environment and are friendly and helpful