Hotel con colazione a Almaty

Смешанные впечатление, все доброжелательные, но сервис и удобства не соответствуют отельным стандартам. При заселении в номере не работал сейф, не работал пульт от телевизора и был всего один комплект полотенец. И ты вместо отдыха, начинаешь решать какие-то проблемы. И так, вообще-то, каждый день Самое ужасное это отопление - в номере всегда было безумно жарко и душно. Первые дней пять я не спала и были мысли чтобы сменить отель. Нам предложили как решение, каждый раз звонить и они отрегулируют что-то чтобы стало прохладнее, но а) это не помогало б) в какой-то момент нам пришлось звонить в три часа ночи, потому что проснулись от жары - это не похоже на отдых в отеле. В итоге, мы спали с открытым окном, но на улице шумно, поэтому тоже не очень удобно. Ну и классические проблемы: вода в душе сложно настраивается и прыгает температура, все звуки из коридора слышно в номере, нет звукоизоляции и внизу двери щель, неудобные розетки (заряжала часы в коридоре на полу в итоге, потому что у кровати мало розеток, а на консоли они были заняты чайником и телевизором), зато нашла внезапные розетки в шкафу и на стене высоко (там где раньше висел телевизор). Ещё неудобно было узкое одеяно на двоих, из-за этого ночью часто оказывался на по центру кровати на соединении двух матрасов. Наверное лучше было бы 2 отельных в таком случае. При выселении спросили можно ли выселиться в 13-14, потому что в планах было покататься на горе, вернуться в отель чтобы переодеться и сразу поехать в аэропорт. Нам сутки говорили не ясно, не понятно. Мы решили выселиться, утром вытащили все чемоданы, решив что если по приезду наш номер ещё не уберут и он будет свободен попроситься в него, чтобы переодеться и принять душ. Вернувшись, на ресепшн, мы никого не нашли, ждали 10 минут и поскольку нам надо было в аэропорт, грустно пошли переодеваться в уборную на первом этаже и собирать там всю экипировку в чемоданы. После того как мы вышли, мы встретили приветливого работника на ресепшн, который сказал ”о идите в свой номер, я думаю его ещё не убрали”. Спасибо, Но это было очень не своевременно уже. Все, что нам надо было, как клиентам, это четко понимать за день до выселения: а) будет ли нам доступен номер и б) на каких условиях. А так мы сутки продумывали варианты, где нам переодеться после катания, и до последнего не понимали дадут нам доступ в рамки или нет и все закончилось в туалете :( Из плюсов: пока ещё новый интерьер, хорошие завтраки и вообще неплохая еда в ресторане. Расположение удобное для тех кто решил покататься, да центра тоже не очень далеко ( на такси и автобусе) По уборке ничего сказать не могу, мы работали из номера и у нас практически не убирались, потому что мы постоянно было в номере, я пыталась объяснить чтобы пришли после 5, Но потом забила и просто отдавала мусор. В целом персонал доброжелательный , но это совсем не главное, что ты хочешь получить от гостиничного сервиса. За свою стоимость, наверное нормально, не стоит ожидать сервиса какой-то отдельной сети.

We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!

L'hotel è nuovo e pulito. Anche se si trova in una zona residenziale, arrivare al centro della città è in realtà piuttosto veloce. Ciò ha detto, Yandex Go o la vostra auto è probabilmente il modo più conveniente per arrivare intorno. Anche io apprezzo davvero il servizio di front office. Sono arrivato molto tardi, alle 2:30, e il personale mi aspettava. Mi hanno offerto di aiutare con il mio bagaglio sia all’arrivo che al ritorno, che era un bel toccamento. La stanza stessa era comoda, e apprezzo anche avere una spray a mano accanto al bagno. La struttura del bagno era un po' inquietante quando apriva la porta del bagno, avrebbe catturato il mattone e lo spingeva sul pavimento ogni volta. Mi sorprendeva che non ci fosse una sedia in camera, che è piuttosto inconveniente anche se si mettevano le scarpe, si sedevano brevemente o usavano il desk. Sono rimasto per due notti, ma purtroppo non è stato fornito alcuna custodia durante il mio soggiorno; capisco che potrebbero accadere problemi di personale inaspettati, ma avrei apprezzato una comunicazione proattiva. Almeno una nota rapida che spiegava la situazione, gli asciugamani freschi e l'acqua in bottiglia potevano essere consegnati alla stanza senza dover chiedere, anche se non fosse possibile mantenere la casa in pieno; solo quando ho contattato la ricezione, la situazione era spiegata. La colazione al mattino di partenza era anche piuttosto deludente, forse perché c'era un grande gruppo (in relazione alla sua dimensione) che si trovava all'hotel. Quando mi stava fretta, mi sono fermato a prendere solo un muffin, e non sembrava neanche che la stanza fosse stata calda, anche se non era una questione precedente, per cui potrebbe essere stata legata ad una domanda insolita in quel momento. In generale, l'hotel ha un buon potenziale: è nuovo, pulito, ragionevolmente conveniente per raggiungere il centro della città, e il personale dell'ufficio frontale è stato utile e accogliente.

Place would have been okay, but first of all, there’s no bidet anywhere in this country. The only shattaf spray I found was in a gasoline station restroom. We stayed for 3 nights and the place was generally clean. They did clean our room, though not thoroughly, maybe because the place is a bit old, so even with effort, it doesn’t feel much different. The location is great though, just a short walk to Mega Park, and the area has a nice Korean vibe. There’s even a nearby street where people sing and dance, which was fun to see. The security staff were friendly, always smiling, and very accommodating. However, the reception staff were not as warm, a bit intimidating. Even when you ask for help or make a request, they respond decisively without offering other options or solutions. Still, they let us rest in the lobby & stored our luggage when we had to depart late due to our late check-in. Amenities are available but not easily accessible, you have to ask permission first, and it feels like they limit guest access. There’s a small lobby bar and a gym with a sauna, though I didn’t see the hot spring mentioned. Breakfast was basic and the same everyday. I didn’t enjoy it much. Overall, it’s a nice and fairly well-maintained hotel. Installing shattaf sprays would be a huge improvement! The location is good, rooms are maintained, and I really appreciated the security staff. But after this first experience, probably wouldn’t stay again.

Recentemente sono rimasto all'Hotel Almaty per 5 giorni e 4 notti e è stata una grande base per esplorare la città. La posizione centrale dell'hotel rende molto conveniente visitare le principali attrazioni, ristoranti, supermercati e le aree pedonale di Almaty. La mia stanza era confortevole, pulita e ben mantenuta.Uno dei punti di vista della mia stanza era la vista della montagna. Il mio soggiorno è stato un'esperienza meravigliosa, e il personale di casa mi ha fatto un ottimo lavoro per tutta la mia permanenza, per assicurarsi che la stanza fosse senza spazio e confortevole. Il colazione ha offerto una vasta gamma di opzioni per iniziare il giorno e il personale dell'hotel era amichevole, professionale e sempre disposto ad aiutare con qualsiasi domanda o richiesta. In generale, ho avuto un soggiorno molto piacevole e mi consiglierei molto Hotel Almaty a chiunque visitasse la città. La combinazione di una posizione eccellente, camere confortevoli e splendide viste sulle montagne aggiunge un'esperienza fantastica. Mi piacerebbe rimanere qui di nuovo per la mia prossima visita a Almaty.

Хорошее место расположения отеля, просторные номера. Уровень сервиса не соответствует заявленному. Сан. узел в отвратительном состоянии. В душевой кабине забит слив, при уборке не устраняют. Кран смесителя в душевой закрывается под собственным весом, чтобы помыться нужно его придерживать рукой. Можно мыться в ванной, но в ванной испорчен клапан блокирующий слив, сломан запорный механизм , клапан просто установлен в сифоне на синей изоленте 🤦🏻. Клапан убрать сложно, но можно, при этом в смесителе в ванной нет давления, помыть тело хватает, но волосы промыть крайне проблематично. В номере нет гладильной доски и утюга, приносят по запросу, ожидание - 20-30 минут, гладильная доска далеко не первой свежести, на продавленный металлический каркас натянут тонкий универсальный чехол, болтается складками. Нет блокировки двери (щеколды/цепочки), переключатель на замке не останавливает персонал отеля от доступа в номер, отдельное впечатление это проснуться от того, что по номеру ходит человек из службы сервиса 🤦🏻, столкнулся с этим после первой же ночи, после вывешивал табличку «не беспокоить». Если утром у вас номер не убрали, по любой причине, то номер в этот день без вашего напоминания не уберут совсем.

Got it! Here’s your polished review with the Platinum Spa + pool + sauna info added in 👇 --- Mildom Residence Almaty - Great value, good location Rating: 4/5 We had a pleasant stay at Mildom Residence Almaty. Location: 9/10 The hotel is very conveniently located, about 1-2 km from the most visited parks in the city and the famous Green Bazaar. It’s easy to walk to the main attractions and grab a taxi from here. Breakfast: 9/10 Daily breakfast was a highlight. There’s a vast variety: cold cuts, salads, fresh fruits, steamed and grilled vegetables, chicken nuggets, fish fillets, 3 types of eggs, sausages, pancakes, cakes, different pastries, and local sweets. They also serve 2 different local dishes every day. For drinks, there are plenty of milkshake options, 2 types of juice, an electric coffee dispenser, plus tea and milk. You won’t go hungry. Room & Service: 8/10 Our room was spacious and acceptably clean. Towels and bathrobes were changed every day and toiletries were refilled daily. The only thing we noticed is that bed linens were not changed during our entire stay. We didn’t request it because we didn’t need it, so I’m not sure if it’s done upon request. Bathroom had both hot and cold water. It takes about 3-5 minutes for the water to warm up, so plan for that. The receptionists were well versed and most of the staff are young and speak decent English. They were helpful whenever we asked. Facilities: 8/10 There’s a Platinum Spa located inside the hotel that offers massages for a fee. The swimming pool is open for all guests. I wasn’t sure if the sauna is also complimentary, so it would be good to clarify this at check-in. Things to note: No ramp at the entrance - You’ll need to carry your luggage up to the reception area. There’s also no security guard or bellboy to assist. Room type matters - If you book, check which room you’re getting. Budget rooms are on the 1st floor and open directly to the restaurant/cafe seating area outside. We got lucky because there weren’t many customers during our stay, so there was no noise disturbance during rest hours. Overall: For the price, Mildom Residence offers a lot — great breakfast, spacious clean rooms, helpful staff, and added facilities like the spa and pool. Just be mindful of the room location and entrance if you have heavy luggage. I would stay here again.

Ho soggiornato qui per il mio viaggio di 3 notti e 4 giorni in Kazakistan. L'igiene e le strutture erano impeccabili, la colazione molto abbondante e la doccia aveva un'ottima pressione dell'acqua. L'unica cosa a cui non sono abituato è che le camere non sono grandi come quelle in Cina, ma nel complesso è stato un soggiorno davvero piacevole. Il vantaggio principale è la posizione strategica: facile da raggiungere in taxi, la funivia per Kök-Töbe è a pochi passi, così come la stazione della metropolitana Abay. Nelle vicinanze c'è anche il Navat, un caffè-ristorante con buon cibo e un'atmosfera gradevole.

I recently stayed at Saya Almaty Hotel during my trip to Almaty, and overall, it was a pleasant and comfortable experience that I would recommend to many travelers. The hotel is conveniently located in a quiet yet central part of the city, making it easy to explore popular attractions, restaurants, and cafes while still enjoying a peaceful atmosphere away from heavy traffic. From the moment I arrived, the staff made a positive impression. The check-in process was smooth and efficient, and the reception team was friendly and helpful throughout my stay. Even with some language barriers, they did their best to assist with directions, transportation arrangements, and local recommendations, which added a personal touch to the experience. The room itself was clean, modern, and well-maintained. It had a comfortable bed, good lighting, and all the basic amenities needed for a short or medium-length stay. I particularly appreciated the cleanliness of the bathroom and the reliable hot water, which is always important after a long day of sightseeing. The Wi-Fi connection was stable and fast enough for both work and entertainment, which made it convenient for staying connected. One of the highlights of the hotel was the breakfast. The selection was simple but satisfying, with a mix of local and international options. It was a great way to start the day before heading out to explore Almaty. The dining area was also clean and relaxed, adding to the overall comfort. In terms of value for money, Saya Almaty Hotel offers a good balance between affordability and quality. While it may not be a luxury hotel, it provides everything necessary for a comfortable stay. It is especially suitable for solo travelers, couples, or business visitors who are looking for a reliable and budget-friendly option. Overall, my stay at Saya Almaty Hotel was enjoyable, and I would consider returning in the future. If you are visiting Almaty and looking for a clean, convenient, and reasonably priced hotel, this is definitely a solid choice.

Had a great stay! Staff was efficient and friendly. Booked the hostel room and it was very clean and spacious! Toilet and showers were working well. There is a fridge, microwave and communal area had sofas and was cozy. Location is really good too, near some shops and there was a supermarket/mall nearby. Really worth the price and would book again!