Four Points by Sheraton Boracay

Just walking distance from the beach. Very accommodating staff. The rooms in the lower floors carry a bit of a smell.

A Nightmare Stay: Avoid Four Points by Sheraton Boracay at All Costs! My recent experience at Four Points by Sheraton Boracay was nothing short of a complete disaster. From the moment I arrived, it was clear that this hotel was a far cry from the quality and service one would expect from a renowned brand like Sheraton. I cannot stress enough how disappointed I am with every aspect of my stay. Let's start with the service, or lack thereof. The staff at Four Points by Sheraton Boracay seemed completely indifferent to the needs and concerns of their guests. They were unresponsive, unhelpful, and downright rude. It was as if they had forgotten that their primary duty was to ensure guest satisfaction. This level of apathy is simply unacceptable. Moving on to the breakfast, it was nothing short of a disaster. The buffet was in disarray, with food strewn about haphazardly. It was a messy and unappetizing sight, to say the least. The quality of the food was equally disappointing. Everything tasted stale and flavorless, leaving me with a lingering sense of regret for even attempting to eat there. And let's not even talk about the simple black coffee—it was undrinkable, with a taste that could only be described as repulsive. The accommodations at Four Points by Sheraton Boracay were equally abysmal. The beds were unbearably stiff and uncomfortable, making it impossible to get a decent night's sleep. The room itself was a disgrace. It was evident that the cleaning staff had neglected their duties, as dust and dirt were visible in every nook and cranny. The overall lack of cleanliness was appalling and left me questioning the hotel's commitment to basic hygiene standards. To top it all off, the water pressure in the shower was laughably weak. It was like trying to rinse off under a trickle of water. It is absolutely mind-boggling that a supposedly "new hotel" like Four Points by Sheraton Boracay could have such fundamental issues. It's a shame that they carry the Sheraton brand and mislead guests into expecting a level of quality that they simply do not deliver. In conclusion, I strongly urge everyone to steer clear of Four Points by Sheraton Boracay. The terrible service, poor and messy breakfast, dreadful coffee, uncomfortable beds, abysmal room cleanliness, and weak shower water pressure make this hotel a complete nightmare. Save yourself the misery and frustration—I cannot stress enough how much I do not recommend staying at this hotel.

Booked for friend.. it was nice..near everything..rooms are clean n comfy

2023年新開業的酒店，設施確實很新。估計酒店為了迎接更多的中國遊客，準備了很多中文標識，泳池還有小朋友的蘑菇池喲。酒店有去D-mall的免費班車，如果有喜歡golf的步行15分鐘就是18洞的標準球場，價格嘛和國內差不多。徒步5分鐘左右就是海灘，酒店位置鬧中取靜坐在在椰子樹下的小店看日出日落是件很享受並且很愜意。 有些美中不足的是，GYM的器械有些少 如果有個綜合器械架就太nice了。 估計是剛開業的緣故，早餐種類和布吉的喜來登相比有點少，希望再接再厲。 總體來説，這是一次很nice的旅行😀

房間乾淨，設備都新

酒店有一條龍接送服務很方便！房間趕緊酒店很新，酒店位置還不錯，雖然沒有直面沙灘，但是向後走一小段就可以直達沙灘！

The staff are courteous and always smiling. The hotel is well kept.

Clean and has good friendly staff.

Excellent service