Recensioni su Pinnacle Boracay

Siamo stati qui per tre notti dal 9 al 12 gennaio. Abbiamo fatto il check-in anticipato alle 2. Il personale, come al solito, è sempre gentile e disponibile, la navetta gratuita da e per il D Mall era comoda. Purtroppo la colazione non è molto allettante o qualcosa di entusiasmante. Tutto è freddo, non hanno i fornelli accesi per mantenere caldo il cibo. Abbiamo fatto un buon affare con Trip.com Abbiamo intenzione di ritornare a giugno, speriamo che ci siano buone tariffe e che migliorino la colazione.

Lontano da Dmall ma offrono un servizio navetta gratuito. La colazione è tipica ma buona. Le camere sono così grandi, non me lo aspettavo. (Rispetto a Henann dove soggiorniamo abitualmente). Adoro il personale, super accomodante! Soprattutto gli OJT

Mi sento umiliato soggiornando in questo hotel, dando le stanze peggiori ai cinesi. Avevo prenotato una camera con balcone vista mare, ma il primo piano non aveva alcuna luce, era come una stanza nel seminterrato ed era molto umido quando sono entrato. Ho chiesto di cambiare stanza, ma alla fine ho dovuto pagare 600 yuan in più, che mi sono stati dati da Ctrip. Devo dare un complimento a Ctrip per il suo servizio, che ha fatto sentire a proprio agio i turisti lontani dal paese poco caldo. Solo i camerieri dell'hotel hanno un buon atteggiamento, dopotutto lavorano part-time. La reception aveva la faccia di un cubetto di ghiaccio e mi sentivo come se gli dovessi milioni. La camera per la quale ho pagato un extra non era granché, la vista sul mare dal balcone era per lo più bloccata dall'hotel di fronte. Si è verificato un problema con lo scarico della doccia, l'acqua si è sparsa ed è stato difficile andare in bagno. Si raccomanda di non consigliare un hotel del genere a tutti, perché è un evidente atto di umiliazione nei confronti del popolo cinese.

Really enjoyed our stay at Pinnacle. Love the showers powerful and good temperature control, slight downside for water sipping through but all is good. It’s in close proximity to the beach so that was nice, however the part of the beach we were close to had a lot of seaweed. Breakfast was ok standard options which sufficed. We like the two Queen size bed per room setup. One of the thing that we were really thankful for is that they accommodated for our friend’s dietary requirements as she had to fast for the month of Ramadan.

房間排列挺憋屈 雖然有個陽台 出去就跟對面房間面面相覷 廁所排水確實有問題 洗個澡全房間都濕漉漉的 除了跟lind 公用一個海灘 其他都沒什麼好的 沒有吹風機 酒店shuttle 去Dmall 的衹到五點 也沒有提前通知 然後司機經常出去了 然後就讓你自己打車 去的時候客人太少了。 根本沒有自助早餐 早餐很難吃 懷疑是人少 大廚直接下班了 讓學徒隨便做做的

挺好的酒店，服務啥的都不錯。

Ho avuto la possibilità di visitare Pinnacle e cenare al ristorante Charlie. Il mio preferito sono gli spaghetti e i panini in stile filippino. La prima volta che ho pranzato e ho ordinato Sinigang na Baboy lo scorso 12 ottobre 2023, è stato fantastico e grazie allo Chef Rusty, mi hai fatto sentire come a casa. Vengo sempre qui nel mio tempo libero e faccio amicizia con lo staff. Grazie a RJIE e al resto del team F&B per averci ospitato piacevolmente quando ceniamo. La signora Little con cui ho urtato, che si prende cura della colazione, è molto deliziosa e dolce. Alla signora Joy e alla signora Edz per essere state accoglienti ogni volta che abbiamo avuto la possibilità di incontrarci nella hall. A Jane per aver accolto la mia prenotazione e a Sir Ralph per avermi aiutato mentre cercavo una stanza. Grazie Pinnacle per l'esperienza. Torneremo sicuramente :)

The rooms are spacious and the staff are friendly and accommodating. Transport is provided during the day. The ambiance is nice and quiet. The only issue is that the restrooms needs privacy but overall we had a great stay and will definitely come back again.

The room was spotless and well-maintained, offering a welcoming and comfortable atmosphere. Every detail seemed thoughtfully attended to, making it a perfect retreat after a long day. The management was incredibly polite, ensuring a seamless and pleasant stay. Their warm hospitality stood out, as they went above and beyond to accommodate any requests and make guests feel truly valued. It was evident that they genuinely cared about providing an exceptional experience. Breakfast, while decent, was not the highlight of the stay. Though it met basic expectations, it lacked the variety or flair one might hope for in a standout meal. However, this was more than made up for by the excellent quality of the room service food. The dishes were well-prepared, delicious, and delivered promptly. Every bite reflected the care and attention of the kitchen staff, making it a memorable part of the experience. Overall, the combination of a clean, comfortable room, attentive management, and outstanding room service made the stay highly enjoyable. While the breakfast could use a bit of improvement, it was a small detail in an otherwise fantastic visit. This is the kind of place you’d be happy to return to for its warmth and excellent service.

It was a wonderful experience in boracay. The staff are so kind and friendly! The place is so relaxing and welcoming! And not over crowded the beach ! A wonderful place to stay in boracay ! It’s so clean and the staff are accommodating and always there for their guests need !

A beautiful place to stay. We really enjoyed with the staff being so friendly an accomodating ♥️ From the reception to dining, housekeeping and to check out - it was always a warm welcome. Ardy from the restaurant is really nice and just made the dining experience so much better.

Customer service 10/10 I would like to commend Mike in the front office, he was very accommodating and he made our stay very comfortable, our room was upgraded and he makes sure that all our needs are met. Shuttle service was always available to pick and drop you off at station 2 D’Mall. Driver James was very respectful and prompt. Buffet breakfast 9/10 Posted as buffet breakfast on the website/third party partners, however, on some days main course are plated just like on the day of our stay. Maybe because there were few guests checked in and it will be a waste of food if they were to cook food as buffet. Access to white beach 8/10 A hearty way to go to the front beach because of the 75 steps of stairs going to the main beach front. Just take note that it’s not so friendly for elderly and persons with difficulties in walking. Pool area 10/10 Not crowded and always clean. Day beds and extra towels are available. Location 9/10 Situated at station 1. Just beside The Lind Hotel. Perfect for those who want peace and quiet, not crowded beach front.

The staff of the resort that we encountered during our stay were great! Very helpful and accomodating. From the reservation agent ( Berverly and Noella), front of the house ( Angie and specially Michael Cantero) and the restaurant staff of Charlie's ( Ardy, Rosemary, Mike) We will surely visit again!

Facilities are well maintained. Rooms smell fresh and clean. We booked three rooms and I would say that the price is worth it, clean towels, and thoughtful toiletries. Complimentary breakfast items are replenished as frequently as needed. Special mention to Little and Ryan for accommodating our requests from seating to preferred beverages. Front desk is open 24/7, friendly and efficient staff. Again, special mention to Noella, Orllie, Mike and Nathan. And the security, polite and dependable. Salamat, Pinnacle.