Hotel Indigo a Bintan

This could be a 5* thing, for now it feels more like 4 to 4.5 * for me. Let me explain. First of all, there are many really big upsides for the Nirwana Resort: - The hotel is in a wonderful location. The beach directly in front of the hotel is beautiful, however if you explore a little further, the beach right next (connected to some rentable mini-houses) is also part of the Nirwana area and even cleaner and more inviting for a direct swim. - The room was even nicer than anticipated via the photos. Everything was tastefully designed, clean and room-service did a great job daily. The hotel itself is abut 35 years old, very close to the sea and constantly exposed to salty winds. It's just amazing that they managed to maintain the open-corridors in such a great condition. There's a lot of wooden features (which look really good imho). - The staff is friendly and helpful. You will find plenty of activities if that is your thing. Now to the kinda neutral part: Some of the in-hotel facilities were not available during our stay. For example to get to the gym you had to switch to another building a few hundret meters away. You still get everything you need, so it's not really a complaint - more a thing of convenience but since all the surrounding area is pretty nice I would recommend exploring a bit anyway. The two main negative factors were: - It's a very secluded resort and there is no normal supermarket or anything similar nearby for basic daily needs like water or what-have-you. This means you will need to pay mega-premiums. 1 L of water costs over 100k Rupias or about 7 to 8 USD. A small bottle of coke is about $3.5. Same goes for all other snacks, drinks and foods. They are very overpriced, just because you don't have a choice. Another example: A pizza + a ”gourmet” burger were close to $50. I wouldn't even complain if it was really ”gourmet”. However not even close: You can eat both, it's not terrible but it's very basic, the pizza too dry and kinda small, the burger the most boring I had in years and not great beef at all. Same goes for all the other food we had in the in-house restaurant. It's not bad but every dish feels like something is a bit off or missing or just very basic. Especially for the premium price you pay this seems not right. There are two more restaurants within ~1km walking distance: An indian restaurant. Pricing is on the higher side but more reasonable than the indoor restaurant. Tandoori chicken was over-spiced (not hot just too strong taste with nothing to compliment it) and very dry/boring. The infamous butter chicken was great, though. I would recommend the ”Spicy restaurant” (4 stars) but make sure you get something with sauce. And then there is a seafood restaurant. It's really pricy (especially when compared to seafood in Batam for example) but you get an incredible fresh and well seasoned fish/crab/prawn selection that makes it worth 100% to visit. Also the view is fantastic. I actually would rate this whole experience 5 stars - if you would get the basics (water, coke, some smaller snacks) for a fair price; right now this part feels a bit like a rip-off. Also, local taxi service is a bit over-priced, same goes for activities. I really don't mind spending more, but there needs to be a balance where you don't feel taken advantage of. If you don't care about that, I would fully recommend the stay at Nirwana Hotel.

Il resort è pulito e ben tenuto. Tutto il personale è molto gentile e disponibile. La comunicazione con loro non è un problema. Ci sono molte attività a cui puoi partecipare nel resort, alcune delle quali sono piuttosto interessanti come il tour del mercato del pesce locale e il giro da un'isola all'altra ecc. La colazione è? un'ampia varietà disponibile. Eravamo lì per dare il benvenuto al nuovo anno e siamo rimasti sorpresi dal fatto che il resort avesse programmato fuochi d'artificio alla festa di Capodanno. Siamo così fortunati che la nostra camera abbia un'ottima vista dei fuochi d'artificio che sono durati circa 10 minuti, proprio di fronte a noi. Ci siamo goduti i fuochi d'artificio dal nostro accogliente balcone 😊 Soggiorno fortemente consigliato per coppie, amici e famiglia!

ambiente del resort molto pulito, ben tenuto, ha una sensazione di serraggio legittima. NOTA; niente tv e vasca da bagno. tutto molto comodo. fondamentalmente ti vengono a prendere per andare ovunque con il passeggino. il servizio è buono anche tutti molto sorridenti e disponibili cibo quindi non puoi aspettarti molto ma un menù ampio. hanno una cucina diversa la camera è bella ma se piove il rumore è piuttosto forte. questa camera del resort non ha la tv. attività. l'enorme laguna è profonda 2,5 m quindi fondamentalmente tutti coloro che entrano in piscina devono indossare il giubbotto di salvataggio. ci sono scivoli, parco giochi gonfiabile. alcune pagaie d'acqua, gommoni ecc. un bel po' di cose con cui giocare ma solo la piscina è profonda. con i bambini devi usare la potenza degli occhi.

This apartment-style accommodation offers the luxury of a private beach, making it an ideal getaway. The receptionists, Gazza and Tasia, provided exceptional service during the check-in and check-out process. They went above and beyond by assisting with reservations at the Banyan Tree restaurants, ensuring both transport and seat arrangements were seamlessly taken care of. The dining experience at Treetops and Saffron was outstanding—every dish was splendid and memorable. The private beach was immaculately maintained and pristine, offering a relaxing environment. My child especially enjoyed playing in the soft, clean sand, making it a perfect family-friendly destination.

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.

I thoroughly enjoyed my whole time at Angsana Lagoi, Bintan. The staff and the service are outstanding. The amenities are acceptable. Regarding the food room service, the portions are ample, and it's tasty. Also, the breakfast buffet. I enjoyed it. I highly suggest it and plan to return. The team is genuine and consistently supportive. Thank you. ^^

- During our visit to Bintan, we, as a family of two adults and one child, stayed at the Grand Lagoi Hotel (From 29 Dec 24 to 31 Dec 24).. - The Grand Lagoi hotel service is excellent and satisfied. - we are highly recommended to choose this hotel for the following reasons 1. Reasonable Prices 2. The location was perfect and near LAGOI BAY 3. All the staff are friendly and helpful 4. The rich breakfast was a highlight of stay 5. The room cleaning was excellent and environment was peaceful We will definitely choose again for next holiday to bintan

Excellent service from all the team there no matter the department.. Excellent if you're looking for a very private, relaxing getaway. Stayed for 2 days, 1 night. They're kind enough to let us have an early check-in and late checkout at 5 pm with a small top-up, which I felt was fair.We enjoyed ourselves just being in the villa. The toilet has a slight drainage smell, which can be quite overpowering at certain times, but no problem, we just closed the door when not in use. A cockroach came to visit us in the toilet at night, but it's understandable as it has an open concept toilet. Food prices, in my opinion, are at a very high side, even for a resort. The breakfast buffet was good even though I saw a few unfavourable comments here. The only thing that I felt was a downside for our trip is the food prices. Sure, you can have a choice of venturing out to get food, but sometimes you just want to be indoors in the beautiful villa

One if the best hotels in Tg Pinang since its quite limited. Room is clean, hotel service is great. And breakfast is great too! Most probably will be my go to hotel if I visit here again!