Hotel sul mare a Bournemouth

Overall it's a great location and the facilities are really good, particularly the indoor pool and the gym,. The room was in serious need of a refurb (there were holes in the walls) and cramped (family room for 4) but we slept well in the beds. Not having a shaver plug in the bathroom also didn't help. We pre-paid for breakfast and found it a bit lacking. Although there was quite a bit of variety (coffee, tea, cereals, toast, bread and pastries, english breakfast items like beans, scrambled eggs, black pudding, sausage, etc.) the quality could be quite a bit better with a bit more attention/care. For example, the scrambled eggs were quite dry and tasted almost like plastic, while the black pudding was really dry. I think this could be resolved either by having rotation of the food so it's not sitting in the heaters too long, e.g. breakfast starts at 6h30 and we always went around 8h30, meaning the food there was sitting for nearly 2 hours.

2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful

We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.

Everyone was so lovely and we had the best time. The pool, hot tub and sauna facilities were amazing and we had such a great time. Would definitely recommend as it is close to the beach and town! The room was very spacious and there was loads to do around!

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

La posizione è ottima, a soli dieci minuti a piedi dalla spiaggia, oppure a cinque minuti a piedi dalla fermata dell'autobus per Boscombe o Bournemouth (che in dieci minuti passa solo ogni mezz'ora, sembra essere sempre in ritardo e smette di circolare verso le 18:30, quindi è meglio pianificare con attenzione, oppure optare per un comodo taxi - solo 6 sterline per Boscombe). L'hotel è pulito e ordinato, ma il personale della reception che ho incontrato era scontroso e poco disponibile, i letti erano pessimi (si sentivano tutte le molle, ho dovuto imbottirli con due coperte per riuscire a dormire, per fortuna faceva molto caldo quindi non ne abbiamo avuto bisogno) e purtroppo la nostra finestra era rotta, quindi non potevo isolarmi dal rumore delle persone che entravano e uscivano dall'hotel proprio sotto la finestra. Tuttavia, l'uomo che è stato mandato a riparare la finestra è stato estremamente gentile e disponibile, e ha rispettato la mia richiesta di parlare a bassa voce e in silenzio per non disturbare mio figlio autistico che stava cercando di addormentarsi. E alla fine ha riparato la finestra. Per fortuna ci fermavamo solo una notte, quindi, nonostante il letto scomodo, ci tornerei volentieri per un altro breve soggiorno a basso costo.

Wonderful hotel and excellent location just 15 minutes walk through a beautiful park to Bournemouth beach, our room was in a very quiet environment, It has a swimming pool and games room, super quiet and cozy. I highly recommend it to everyone who visits bornemouth affordable price.

La ricezione e il colazione sono stati eccellenti. La nostra camera familiare (Ken dodd) era molto grande e confortevole. Ci piaceva anche il colazione inglese ogni mattina e la comoda posizione vicino alle principali attrazioni. L'hotel 3 stelle celebrità tema è un po 'ancora antiquato ma mantenuto molto bene, pulito, e si consiglierà e visitare di nuovo.

Ho letto le recensioni, quindi non mi aspettavo molto. Tutti i membri del personale sembrano lavorare molto duro. Purtroppo, l'hotel stesso è davvero grubby e ha bisogno di nuovi mattoni, ridecorazione e manutenzione. (Scusate, ragazzi, potrebbe non essere abbastanza ore al giorno). Non è abbastanza buono dire ”ci è solo una pompa” quando l'acqua non esce dal doccia e poi il suo marrone per diversi minuti! Credo che la piscina sia un nuovo supplemento, ma perché lasciare che le erbe crescano intorno? La stanza era deludente, i miei vestiti erano stati messi fuori dai buchi e i miei vestiti erano stati messi al fondo del cestino. Ho chiesto alcuni pendenti dalla ricezione, ma non vi erano pendenti? Si raccomandava di prenotare una tavola per cena, ho scelto per le 7:00 e la torta. 40 minuti dopo era ancora in caccia! chattare intorno alla piscina sembra che due persone possono rimanere per £80 per notte, ma mi hanno pagato £133 con colazione. La colazione era stile buffet e poco caldo. Ho visitato gli hotel nel gruppo e sono molto meglio. Non raccomando l'hotel o restare di nuovo!

La camera è molto grande e la camera da letto è molto attraente e vi è un fascino molto retro che è come in tempo indeterminato ma non in modo cattivo . L'unica cosa che avrei detto era che il bar bevanda dolce era relativamente costoso, ma era solo che era poco gusto come se fosse stato bagnato troppo.