Appartamenti a Koh Samui

My daughter wanted to go somewhere really special to celebrate her 30th birthday and was interested in going to Thailand. Then she saw some photos of this hotel and it’s amazing views. After reading the reviews the decision was made. We were so excited and so hoped it would live up to everything we dreamed of. We had chosen a private pool villa and it was THE most amazing room with a private pool and outside jacuzzi in a beautiful garden. We felt like we were living in a dream. The big round inside jacuzzi bath in our bathroom was huge. On her birthday I had decorated our room and the staff matched the colours with petals on the bed and two cakes. One was made from towels the other was a delicious white chocolate one! The room was behind the main beach pool so we would get a buggy up to the lounge but we always chose to walk down the big hanging bridges back to the room. The views were stunning and the bridges and stairs looked so pretty lit up at night. We both visited the spa for treatments on her birthday which were very nice. We wanted to go to an ethical elephant sanctuary whilst in Thailand and the concierge booked us to go to Samui Elephant Kingdom. This was just a short drive from the hotel and was one of the high lights of our trip. It was a wonderful experience and we would definitely recommend it. The club lounge was where we had our daily afternoon tea and evening drinks and canapés. The club staff were great they got to know us and knew my daughter liked the duck spring rolls. To her surprise they brought out two on a plate with candles in on her birthday whilst singing “happy birthday“. It’s the little things that make it perfect. I would like to thank you all for everything. I can only remember a few names, Lisa, Knowfang, Meen, Markey but you were all great. A special thank you goes to Dow. You were amazing, kind, professional, friendly and very helpful especially when the air con needed attention. I can’t thank you enough. I had wished we got to see you before we left to say it personally but it was your day off. All the staff from management to ground staff were professional, friendly, polite and always had a smile on their faces. The service was excellent. The hotel app was great. If you wanted anything you just sent a message and the response was immediate. We wanted different pillows they were there in 5 minutes. We asked for sun loungers for our garden again there in a few minutes. We had a problem with the air con and immediately the engineers came. I have never stayed anywhere with such great service. This hotel not only lived up to expectations it surpassed them. It really was like living in a dream. Thank you to all the staff for making this the perfect holiday. We will most definitely be back.

L'hotel ha un forte senso del rituale del check-in. Ci sarà una persona dedicata che introdurrà l'odore della lozione per il corpo e del sapone e fornirà più scelte, oltre ai cuscini. Inoltre, fornirà anche un codice QR che tutti i servizi in camera possono essere completati dal tuo cellulare, ordina bevande e cibo direttamente sull'app e ti verrà consegnato in camera in breve tempo È una bellissima esperienza. Ma l'unica cosa che mi ha infastidito è stato lo strano evento accaduto alle 7:30 del secondo giorno di check-in: il campanello ha suonato da solo. All'inizio pensavo che il dipendente avesse premuto il pulsante sbagliato e avesse chiesto all'hotel una spiegazione ragionevole. Tuttavia, l'hotel ha controllato il sistema di sorveglianza e ha scoperto che, sebbene un dipendente fosse passato davanti alla mia porta un minuto prima che suonasse il campanello, non aveva suonato. Il campanello stava suonando forte! Mi ha fatto davvero venire i brividi. Successivamente, hanno spiegato che si era verificata una situazione simile con questo campanello. Era possibile che l'aria fosse umida e la batteria fosse scarica, rendendo i pulsanti a sfioramento particolarmente sensibili. Hanno rimosso la batteria e il problema non si è più verificato. Ma ho ancora delle paure persistenti. A parte questo, il soggiorno è stato abbastanza piacevole.

Questo hotel rispetta gli standard di un Luxury Hotel. Siamo stati molto impressionati con il personale dell'hotel. C'è un servizio cinese al di fuori del desk.Il servizio della signorina PeiPei è molto buono.Parla molto bene cinese. Vorremmo tornare a questo hotel se abbiamo la possibilità di vivere una bella vacanza.

We stayed here for a week March 24 , weather was amazing !!!! Hotel was very clean , rooms are huge and beds made up everyday and rooms cleaned daily if wanted Good location as it’s not to far from main nightlife of Chaweng Nice pool area and right on the beach , beach was very dirty but if you walk down the beach about 10 minutes it gets better Would defo stay here again if we come back to Ko Samui

We stayed here for 6 nights. in January 2023. Staff were friendly, respectful, accommodating & wanted to make our stay wonderful. Special thanks to a lady who ensured our room was really special and cleaned. The room was great and the bed was comfortable. Breakfast was awesome and an old man was there, paying attention to all the guests. The hotel in ideally located right on a road opposite of Chaweng Noi beach that is very quiet and amazing place to suntan and relax. A seven eleven is near by the Hotel just 10 min walk. it is 100 Baht to take into the town center by tuk tuk. We rent a motorbike from the hotel which was brand new and we did not need to pay for a taxi anymore. The hotel restaurant offers a variety of foods & overlooks a nice pool with lovely setting. I would definitely come back here & would recommend it without hesitation. Thank you Chaweng Noi Pool Villa for an amazing holiday.

This was our place to go whenever we visited Koh Samui. This is a small, quiet beach front boutique hotel. The staff have always been very friendly and will try their best to accommodate you. This visit we felt very unwelcome. Considering this was our 5th visit, and we were excited to be back in Koh Samui, I was expecting to have been welcome back in a nicer way. No, that did not happen. We found our bathroom was dirty, especially around the toilet, and immediately I contacted Reception, who sent someone to clean it and then asked if we wanted to change rooms. I asked why the toilet had not been cleaned in the first place, and they could not answer. I was so disappointed. I then started to notice other things that I was not happy about. We asked for the manager, who we know well and has always been very hands-on and always came to welcome us back when we returned for a visit, and they said they would send a message. The manager sent us a bottle of wine and an apology note. Well, that was very presumptuous of the manager because I don't drink!!! We returned the bottle!!! I eventually met the new manager, he's new from England. I did let him know how I felt and told him it was not very nice to step into an unclean bathroom. Excuse was they just done maintenance, I told him that's not my concern it should have been cleaned, and he accepted this should have been done. The hotel is looking very old and does not have the wow look anymore, and considering we've visited many times the hotel did have refurbishments in the room, the rest of the hotel definitely needs refurbishment. You would have thought this would have been taken care of during the lockdown. The sky roof in the breakfast area needs cleaning. The swim up bar the tile fell off and one of the guest had to show the staff member what had happened because it was sitting in the bottom of the pool which the guest went and pull up and gave to the staff member. So, to be honest it's a lovely hotel but the manager is an office person and does not really engage well with guests, which is a shame because for a small hotel he definitely needs to be ensuring his guest know who he is and to also welcome them back or thank them for visiting. He did, however, come and wave us goodbye, I suppose he's hoping we will be back. We are not sure we will visit again. We went and checked out another hotel and found other hotels charging the same and are much nicer. Changes bring better, but it did not happen on this occasion, unfortunately.

Away from the hustle of central Chaweng, so is a good spot to be based for quiet times and used as a base to explore the island. Beachfront pool villas are nice, large and great views of the ocean. Private pool is a bonus and well worth the upgrade. Hotel was busy when I stayed and everyone seemed to be happy and enjoying themselves. The pool isn’t the largest but plentiful for the amount of rooms. Don’t forget, there are the villas with private pools, so a fair number of guests will be in their own area. Access to the beach is not directly in front of the hotel, but that’s a good thing otherwise I would be hearing everyone in front of my villa each day. Access is the side of the resort just past the restaurant. Along this stretch of beach has a few other hotel bars and restaurants to eat and drink in and if you head to the furtherest headland point, and head inland, you will come across a handful of bars and restaurants. As many people have said, the hotel is next to a road - but like most hotels in Samui, it’s just the design of the island. You can avoid the main road for your walk to the local area by going along the stretch of beach. And when you are on the island, why wouldn’t you want to walk along the beach?! So don’t listen to those comments about nothing nearby. If you want the hustle of the nightlife, Chaweng central is 15 minutes away. Get on the shuttle or order a taxi for 300thb. It’s a 4 star hotel, trying to get back to some kind of normal after covid and over time, I am sure the owners will reinvest their money to make improvements where some other guests have commented about in other posts but I do think it is dependent on the room type you book and/or are assigned as most of them are fine. Give it a go, it is worth it. I’ve been to many hotels over the years - more than the average Joe - and it’s only recently where I’ve checked in and out of two hotels on the same day in all these years.

Più che una luna di miele è stato un incantesimo durato una settimana. Le camere nuovissime e di uno stile ricercato ed elegante, bagno immenso con una porta scorrevole che comunica direttamente con la stanza da letto; balconcino con vista meravigliosa sulla spiaggia e visita degli scoiattoli ogni mattina all'alba😍al nostro arrivo abbiamo trovato sul letto una composizione floreale con la scritta ”Happy honeymoon” e una bottiglia di bollicine con calici per brindare e in più un dolce buonissimo. Inoltre, armadio fornitissimo: addirittura un asse e un ferro da stiro, cassaforte, frigo vuoto, è vero, ma thè e caffè con bollitore, bottiglie d'acqua sia in camera che in bagno e a fine soggiorno non ci sono stati addebitati. Pulizia stanza giornaliera ineccepibile. Colazione alle 6:30, eccezionale... Ricca di ogni cosa desideriate... Dolce, salato, ciambelle, dolcetti vari, specialità thay, colazione americana, fornetto per abbrustolire il pane, frutta a iosa... E il ristorante esterno dà sulla spiaggia, abbiamo mangiato spesso lì, da insalate particolari a pietanze thay, hamburger e altro. Inoltre una sera abbiamo fatto una cena romantica direttamente sotto un gazebo allestito per noi in riva al mare, un maggiordomo a nostra disposizione durante tutta la cena... Il cibo ottimo e le pietanze abbondanti e rapporto qualità prezzo eccellente. E poi i sorrisi, la gentilezza, la disponibilità... Il personale ti segue a vista e talvolta sembrano magici perché intuiscono prima ancora che tu chieda aiuto, non invadenti intervengono con dolcezza e premura. Forse mi sono dilungata ma credetemi avevo bisogno di ringraziare ancora una volta per ciò che abbiamo vissuto... Un ricordo indelebile, oltre che tutto il bello della struttura, è proprio la gentilezza di questo popolo così dignitoso e così delicato nei modi... Siete delle persone gigantesche, grazie grazie e ancora grazie ❤️

Il servizio è impeccabile. Tutti nel resort sono gentili e disponibili. Tanti piccoli dettagli straordinari che sono unici per l'hotel come la ”sorpresa del giorno” e gli snack durante il giorno. Il resort è grande e dispone di una spiaggia privata dove è possibile praticare moto d'acqua e molti altri sport acquatici. C'è anche un beach club e molte altre strutture di intrattenimento. Tornerò sicuramente!

La camera era molto confortevole e grande, ma la nostra tipologia di camera non aveva vista sul mare. Il servizio e le strutture in generale erano molto buoni, ma sono rimasto un po' sorpreso dal fatto che la pulizia cambiasse solo le lenzuola, la spazzatura sul tavolo era non rimosso e le bucce dell'anguria erano ancora lì 😂 Le cose nel lavandino non sono disposte in modo ordinato Dopo tutto, sono rimasto al Four Seasons. Mettono un panno sotto e ti aiutano a metterli uno per uno l'hotel è preoccupato per i reclami dei clienti e per il disordine delle cose dei clienti, ma potrebbe davvero essere migliorato, perché la ragazza straniera seduta nel secchio con me ha preso l'iniziativa di chiedermi come era stata riordinata la stanza. Ha detto che la loro stanza non era stata riordinata Tutto. L'ambiente è molto confortevole e la piscina è bellissima.