Hotel a 4 stelle in Illinois, Stati Uniti d'America

the cleanliness of the room itself was fine, but the hotel seemed pretty run-down. the stairwell we took to get to our room was quite dirty (trash remained there for all five days we were there) and had a lot of cobwebs etc. the towels we got the first day had some weird dye on them? one of the days we got our room serviced but they only replaced our towels and did not reset our beds which was strange. it's also relatively far from o'hare compared to some other hotels. however, it's definitely livable and the rooms are quite large

This place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 

Attenzione, c'è un costo nascosto: ”Verrà addebitato un supplemento di 25 $ al giorno per l'esperienza urbana a camera” presso questo hotel Fairmont Chicago - Millennium Park. Il costo della colazione è molto complicato se avete pagato in anticipo. Innanzitutto, dovete sostenere di aver pagato in anticipo la colazione per ogni persona in camera. In secondo luogo, dovete chiedere e confermare alla reception l'importo del credito per la colazione che avete pagato (nel mio caso 38 $ a persona al giorno, tasse e mance incluse). Non è una colazione a buffet, dovete pagare un extra al momento del check-out se avete ordinato più del credito per la colazione. Quando ho chiesto se, se avessi saltato una colazione, potevo utilizzare il credito extra per il giorno successivo, le risposte sono state diverse da membro del personale. Un hotel molto costoso, specializzato in grandi conferenze, non dispone di forno a microonde, frigorifero vuoto (su richiesta) in camera e piscina. Non sollevate le bevande e gli snack nella scatola sul tavolo (ci sono dei sensori sotto) a meno che non vi dispiaccia che vi venga addebitato. Il frigorifero è pieno di bevande. Avevo paura di toccarlo, persino il concierge non sapeva come aprire la serratura del frigorifero. Ma caffè e tè sono gratuiti. C'è una persona (non la governante) che viene in camera per controllare e riempire tutte le bevande e gli snack, compresi quelli gratuiti. Abbiamo prenotato la nostra camera molte settimane prima, ma dopo il check-in mi sono accorto che i prezzi delle camere erano scesi rispetto a quelli originali, forse perché non c'erano abbastanza partecipanti alla conferenza. Spero che le informazioni ti siano utili.

I was there for a concert which is the perfect location for it since it is so near by! The price is fair and the hotel is great for the 2-3 days I spend there. Shuttle bus was perfect! Love it so much, it was so convenient

酒店位於Loop區，安全係數比較高。 地理位置優越，緊臨芝加哥河，遊船很方便。去各個景點都很方便，無論去華麗一公里還是千禧公園 芝加哥藝術博物館都可步行。 酒店服務尚可，不主動提供洗漱用品，但可要求前台提供。 需要提醒各位：選擇房間的時候，建議選擇不帶早餐的房間。所謂的帶早餐衹是給你一張20美金的券，去一樓的餐廳用餐，但，20美金沒辦法吃到一頓稱心如意的早餐，還需要給小費税費。關鍵是：含早和不含早的差價差不多可以訂一間不帶早餐的房了。酒店給出的解釋是：含早的價格是可以讓客户在入住前幾小時隨時取消預訂，僅僅是給了你取消預訂的權利而已。這是唯一入住不愉快的一點，入住5晚，花了近6000元買了這個早餐。攜程提供的解決方案雖然是杯水車薪，但，出門在外心情好比較重要，也就作罷。希望攜程今後能在產品明細上寫清各條款，也希望評論能幫助大家～

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

We are still very happy with this hotel. However, the front desk staff named Silly was very unfriendly. Would not go to this hotel again.

Una colazione è troppo semplice, 2 traffico deve essere pianificato in anticipo e l'ambiente circostante è OK.Tre camere non hanno acqua potabile oltre a 2 litri di acqua il primo giorno.4 lavamenti per lavastoviglie e lavastoviglie hanno bisogno di essere preparati.

Upon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.