Hotel a 4 stelle in Illinois, Stati Uniti d'America

Questo hotel è fantastico, la posizione è davvero eccellente. A soli cinque minuti a piedi si trova lo Starbucks più grande del mondo. Tutte le principali attrazioni sono raggiungibili a piedi. I letti sono comodi, la pulizia è impeccabile e c'è una palestra. La finestra della nostra camera si affacciava su grattacieli, quindi non c'era una vista panoramica, ma non è stato un problema. Il personale è stato tutto molto gentile e accogliente.

The service was excellent, given that we reached around 1 am and were welcomed with warm cookies. We did spend some time to find parking as it was very busy.

This place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 

Всё очень понравилось, вежливый персонал, отличный сервис. И главное прекрасное месторасположение отнля!

L'hotel è un tipico hotel aereo, ha un pilota di navetta molto utile (Ray) e l'altro personale interagisce con è stato molto amichevole e utile.  Situato proprio fuori dall'aeroporto, al contrario di un centro commerciale e ha una piccola selezione di ristoranti a pochi passi dall'hotel.  La camera era pulita e aveva tutto quello che doveva, la camera era ben pressata e aveva un bel bagno.  Questa era una permanenza di una notte prima di volare a casa da O'Hare e soddisfare tutte le esigenze. 

酒店位於Loop區，安全係數比較高。 地理位置優越，緊臨芝加哥河，遊船很方便。去各個景點都很方便，無論去華麗一公里還是千禧公園 芝加哥藝術博物館都可步行。 酒店服務尚可，不主動提供洗漱用品，但可要求前台提供。 需要提醒各位：選擇房間的時候，建議選擇不帶早餐的房間。所謂的帶早餐衹是給你一張20美金的券，去一樓的餐廳用餐，但，20美金沒辦法吃到一頓稱心如意的早餐，還需要給小費税費。關鍵是：含早和不含早的差價差不多可以訂一間不帶早餐的房了。酒店給出的解釋是：含早的價格是可以讓客户在入住前幾小時隨時取消預訂，僅僅是給了你取消預訂的權利而已。這是唯一入住不愉快的一點，入住5晚，花了近6000元買了這個早餐。攜程提供的解決方案雖然是杯水車薪，但，出門在外心情好比較重要，也就作罷。希望攜程今後能在產品明細上寫清各條款，也希望評論能幫助大家～

I was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.

We booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.

I made a mistake with my reservation but the staff was so kind to help me solve the problem. the hotel itself is a little outdated, but it is a good stay near the airport.  the airport shuttle bus is very punctual, and the location is very nearby the airport. I also tried dining at Gibson’s steakhouse, which is a steakhouse within the hotel premise , and it was full with locals and conference visitors. Taste was okay.

L'hotel era in una posizione fantastica. Il personale era utile e professionale. Quando ci siamo arrivati, ci siamo confusi perché il lobby dell'hotel è al secondo piano, ma ci siamo rivolti dove dovevamo andare. Il secchio di capelli nella mia stanza non funzionava, quindi ho fatto sapere al dipartimento di fronte che potevano sostituirlo. L’unica cosa che mi disappuntava un po’ era che il tetto non era disponibile per gli ospiti e solo per le feste private. Penso che sarebbe bello offrire agli ospiti quando il tetto non è affittato.