Hotel a 4 stelle in Mimaropa, Filippine

* Upon arrival, the air conditioning unit in our villa was not properly maintained. The filter was extremely dirty and clogged, causing excessive noise and poor performance. We had to clean it ourselves in order to use it. * There is little to no mobile signal in the area, and the WiFi connection has been unreliable due to ongoing maintenance, making it very difficult to stay connected. * There has been significant noise disturbance from construction work directly behind our villa, including the use of loud power tools throughout most of the day over several days. * We were only informed about a wedding taking place upon check-in. As a result, we were unable to use the sunbeds located outside our villa and had to relocate further away. Also due to the wedding taking place, the hotel had to make many soundchecks during the day before, playing very loud music which made it hard to relax on the beach. The wedding guests (80+ people) were allowed to use the villa next to us, as their designated toilet, which caused a lot of back and forth from the weddings guests right by our villa. This made it difficult to relax. * Additionally, we find that the restaurant prices are quite high compared to the quality of the food. For example, breakfast at 800 PHP did not meet basic expectations, as even simple items such as cheese and ham for bread were missing. I’m also sorry to say that the chicken adobo is tasteless, and on the menu it says the menu has been created by a Michelin chef. My mango daquiri tasted only of alcohol, so I had to ask for one with less alcohol. As a certified bartender, that is unacceptable. Even the French fries were not done properly as they needed more time in the oven (I think that’s what they used to make them at least, I would prefer if they were fried in oil though). However, very good mango shakes. * We would also like to mention that the access roads leading to the property are in very poor condition. The roads consist mainly of uneven gravel and are full of deep potholes, which make driving quite difficult and uncomfortable. In some areas, it is only possible to drive at around 10 km/h due to the condition of the road. We believe that the roads would greatly benefit from proper maintenance or being paved with cement, as this would significantly improve accessibility and the overall guest experience. We understand that some of these issues may be temporary or unforeseen, but taken together they have had a significant impact on our stay. However I would really like to highlight Hazel from the reception at the Nacpan Beach Villas. She was really sweet and thorough when we had any questions and went the extra mile for us. She deserves a raise. Please let her know we were really happy with her and really appreciated her.

Pros: Our stay at Piece Lio was decent overall. The aesthetics matched the pictures online, and the studio was spacious with a lovely balcony view overlooking the rainforest. I really appreciated the Dyson hairdryer in the room, which made things much easier with long hair. The staff were friendly, polite, and kind, thank you guys! Cons: There were some small issues in the room, such as paint patches peeling off and small holes near the window shutters, which need attention, especially for a fairly new hotel. The biggest disappointment was discovering that there is no gym or spa, even though both are listed in the hotel’s description. This may not be a big deal for everyone, but it was for us since we had planned our trip around maintaining our fitness and relaxation routine. Instead, guests are given access to facilities within the same hospitality group. The gym and spa are located offsite, about 15 minutes away in town. While the hotel provides free shuttle service to and from that location, the drive feels much longer than expected due to island roads. The gym is small with basic equipment, and the spa, called Rituals Health and Spa, felt old and in need of renovation. Breakfast was average and not really to our liking. It was also inconvenient because most restaurants at Lio Beach do not open until around 10 a.m., leaving limited early morning options. We ended up eating at another nearby hotel restaurant, Molave, which was the only one open at that time. One of the staff members incorrectly told us there were other options available earlier, which suggests a need for better training and communication. Another issue was with a pre-booked van ride to one of the beaches. We had confirmed it via WhatsApp, but when we went downstairs, the staff had no record of it. To their credit, they handled the situation professionally and offered us a free one-way ride to make up for the inconvenience. Overall: The staff were warm and helpful, but management needs to improve communication, training, and most importantly, the accuracy of the facilities listed online. It feels misleading to advertise a gym and spa that are not actually part of the hotel. The lack of an in-house restaurant was also inconvenient, especially when you want a quick meal without leaving the property. If the hotel eventually adds its own spa and gym, it would be a much better experience. We did recommend it to friends for a short stay before their flight, but I would not suggest booking it if your priority is having fitness and spa facilities in one place. Overall, would return it they added the facilities! P.S. there’s cats! I’m not a cats person so it was a little uncomfortable to have them downstairs in the lobby area .

Honest Review Pros: - The lady who was in charge (We think she's the manager) is really nice and helpful. - Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊) - AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy - The hotel was really pretty or what we call aesthetic. My baby really liked the designs - Free breakfast and coffee was a good deal, but don't expect too much. - How much we got the reservation for 3d2n. Great offer from this app :) - Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out Cons: - Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...) - Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion. - Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own - Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily. - Breakfast is not a room service. You have to go down to the restaurant and eat it there. - Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture. - Pool was kinda dirty - Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here. - OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel. Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅

We stayed for a night at this hidden villa, and it felt like a true home away from home. The staff were incredibly kind and respectful, providing excellent service that made our stay comfortable and enjoyable. The food was a highlight—absolutely delicious, with a healthy breakfast offered in the morning. You can even request a floating breakfast, which added a special touch to the experience. While the villa is tucked away down a short gravel road, the peaceful and private setting made it worth the effort. The villa is kid-friendly, but families should be cautious around the tiled swimming pool area. There’s no TV, so if you’re traveling with children, make sure their devices are charged. Fortunately, the Wi-Fi is strong and reliable. Overall, it was a lovely, relaxing stay with amazing food and warm hospitality. We highly recommend this villa for a cozy and memorable getaway.

Mio marito e io siamo rimasti all'hotel per tre notti. La nostra esperienza di arrivo era molto accogliente. La stanza era pulita e il colazione era delizioso. Tuttavia, abbiamo trovato la piscina un po' sporca durante il nostro soggiorno, quindi non abbiamo provato. In tutto il nostro soggiorno ci piacevamo e ci piacevamo davvero le vibrazioni della sera nel ristorante, le band vive sono davvero buoni cantanti.

Camera: ogni stanza ha un piccolo balcone. Il balcone è una piscina, il paesaggio è buono. Ambiente: si può dire che il rapporto prezzo è molto alto. La stanza è molto vicina al mare. Sono passati due minuti e c'è un porto dove si può vedere la scena globale. Ho anche portato un grande record di bellezza. Servizio: le sorelle del servizio sono molto entusiasti, specialmente la sorella Cystal, vi presenterà i viaggi che possono fornire, e vi presenterà i viaggi privati dell'hotel. Puoi imbarcare per conto tuo. Anche se non includono le tasse sull'isola, si secca e si compra buoni pasti, Il fratello della barca può anche aiutarti a pranzo.

From the moment we left the port, our Matinloc experience already felt special. The boat ride was smooth, and the boatmen immediately assisted us with our luggage. Upon arrival, we were warmly welcomed by Ms. Jam from FO/Reservations, who gave us a friendly tour and clear briefing. Even before the trip, Reservations Manager Ms. Jeannette had already been very responsive to my emails, making the planning stress-free. Our VIP villa, perched on a cliff, offered an astounding view that raised the standard of our stay. The room was clean and comfortable, and we appreciated the generous souvenirs and hygiene kits provided. The staff were consistently attentive and polite special thanks to FO Supervisor Ms. Jhona and their Korean General Manager for adding to the warm and welcoming atmosphere. Highlights of our stay included the refreshing fresh fruit shakes, fun water activities, the amazing walking path lined with century-old trees, and of course, the delicious food (their pizza was a standout). The WiFi was surprisingly fast..even powered by Starlink at the port. We also appreciated the thoughtful gesture of staff recommending where to get beers in town since they don’t sell alcohol on-site. Matinloc truly combines paradise-like views with genuine hospitality. Maraming salamat to the whole team for making this my best El Nido stay so far.. I would gladly return a hundred times over.

Abbiamo apprezzato molto il nostro soggiorno all'Huni Lio. Tutto il personale è disponibile, pronto ad assistervi e a soddisfare ogni vostra esigenza. Personale cordiale e servizio impeccabile. Ottimi servizi, piscina pulita e spiaggia per ammirare il tramonto. Adoriamo la colazione con un menù diverso ogni giorno, consigliamo vivamente i loro drink e la pizza per l'happy hour. Se cercate un alloggio tranquillo, questo è il posto giusto, non c'è bisogno di andare in città perché c'è un bellissimo villaggio con ottimi ristoranti, bar e negozi nelle vicinanze. La città di El Nido è raggiungibile in circa 15 minuti con il triciclo, al costo di 300 pesos al giorno. Consiglio vivamente questo posto e se mai dovessi tornare a El Nido, ci tornerò!

We had an amazing stay at Sheraton Palawan! From the moment we arrived, the staff were incredibly accommodating and attentive, especially the front office team who made us feel right at home. Their smiles and professionalism truly set the tone for our vacation. A very special mention goes to Hassanul Caye from the restaurant — he went above and beyond in accommodating our requests and made every dining experience extra memorable. The food was absolutely delicious, with a variety of options that kept us looking forward to every meal. The pool is impressively huge and perfect for both relaxation and fun, while the updated amenities gave us that modern yet cozy feel we were looking for. On top of it all, the breathtaking mountain view added such a serene and refreshing touch to our stay. Overall, everything exceeded our expectations. Sheraton Palawan is truly a place where hospitality meets comfort, and we can’t wait to come back again soon!

Ottimo servizio.Molto pulito.Acqua forte ama fare la doccia.Personale molto acomodato.Abbiamo i cookie inviati ogni giorno nella nostra stanza. Egli ha fatto un sforzo extra per servirci con altri cibi dalla cucina durante il colazione, come riso bianco, riso di aglio e guancia. Era alla ricerca di una spiaggia che pensavo fosse in qualche modo accessibile attraverso un percorso, ma doveva andare da qualche altra parte per questo. Il grande servizio, comunque, è stato più che mai fatto!