Hotel a {{star}} a Capo Occidentale, ({{countryName}})

I love 5 star hotels and have been to many and this one is one of the best especially the concierge was really helpful and helped me arrange all activities on my trip. It was a pleasure and breakfast was really good as well…

The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.

Uno dei migliori hotel i satyed e io lo consiglio 👌👌

Отель в очень удачном расположении, недалеко от ресторанов и активной жизни, но с другой стороны в спокойном месте. Наши номера с видом на океан- выше всех похвал

Questo hotel è nel centro della CBD. È più vicino a molte strutture locali e a lunga strada. Il personale dell'hotel è molto amichevole e utile. Il colazione ha una varietà di opzioni e il ristorante è aperto fino a tardi della notte e ha cucine locali e internazionali come la corda corta coreana e il rullaggio di primavera vietnamita. Il Grotto Spa è all'interno dell'hotel che consiglio molto.

Hotel meraviglioso, come l'oasi della città. Bello territorio con tartarughe. Piscina confortevole. Super personale, che ci aiutano ogni giorno. In particolare, vorrei ringraziare il manager entro il tempo del colazione, Wilmo ascolta ogni desiderio speciale, per esempio, il modo insolito di preparare uova, che preferisce mio marito. Questi ragazzi fanno sentire e impressionare l'hotel meraviglioso, si sente che le persone sono felici di migliorare il vostro tempo di vacanza.