Hotel a {{star}} a Regione Capitale Nazionale, ({{countryName}})

The hotel has a nice upscale feel, especially in the lobby and restaurant areas, which fit its five-star branding. However, some corridors and rooms show signs of wear, suggesting they haven't been updated recently. While the design is still elegant, certain areas could benefit from renovation to match the luxury of the public spaces. Service was above average, and the staff were generally efficient, but I noticed a lack of warmth at times. Front desk and security staff, though professional, could be more welcoming. Simple gestures like a smile or greeting would enhance the guest experience. Overall, it was a pleasant stay, but there’s room for improvement in both upkeep and guest interactions.

My stay at I'm Hotel was great, checkin was fast and easy, fully transparent. The hotel accommodated all my requests, and a great room was provided fully equipped and pristine. I like their water dispenser where one can fill their water bottles up for free. The staff are absolutely delightful, helpful and cheerful which adds to the air of positiveness and professionalism. The location is superb. Best of all was the breakfast and spa. The rooftop bar had great views, vibes and food. Room city view was spectacular. Thank you and looking forward to staying there soon. Cheers

L'hotel era pulito e molto confortevole, mi piace sicuramente la parte di non dover andare da nessuna parte, tutto è nell'hotel, dalla palestra ai ristoranti Cansio e la posizione, sicuramente prospererà di nuovo qui. Proprio nel cuore di Manila.

Such a great Hotel for staycation! Excellent service tho we have multiple request and order but this lady named ‘Ly’ of In room dining serves us with quicky and excellent service. Tradition to go here in manila for staycation whenever there are breaks and this is our first time here in okura. Everthing was nice. Me and my sisters would surely choose okura again next time. Great service plus friendly staff. Also thanks to the perfect ambiance.

Il bagno era mediocre. Devono migliorare l'esperienza del cliente. La sala di massaggio è troppo fredda e non c'è modo di regolare la temperatura. Non c'è letto riscaldato. Dovevo chiedere più asciugamani per tenermi caldo. Non ha profumo come un bagno. Piccolo musty. Il terapeuta era buono però. Le camere sono ben progettate e molto spaziose. Completo con cucina in una suite 2BR. Bagno troppo alto per persone corte e può causare incidenti. Ci è un asciugacapelli che tecnicamente solo lavava i vestiti e manteneva i vestiti vapore. Il secchiere non era efficiente e abbiamo controllato con vestiti ancora a vapore. 3 associati sono venuti in camera e hanno cercato di risolvere il problema. Il loro suggerimento era lavare i vestiti di nuovo, così da sciogliere il ciclo secco. Non ha mai funzionato. Sgomento di tempo e energia. Il secco dovrebbe asciugare i vestiti. La selezione del colazione era buona.Ho visto un piccolo cazzo camminare intorno alla zona sushi.😲 La zona può ottenere così tanto traffico. Kalayaan Ave può diventare pazza occupato. Dà tempo e direzioni chiare per il vostro divertitore Grab se si vuole fare i vostri appuntamento in tempo. Valore totale del buon denaro!

Was a good stay, although we have to shift room due to Aircon issue. Also the room maid did not do such a good job cleaning the room last 2 nights. Location is good. Some friendly front desk except for the staff named Molly (gave us a annoyed facial reaction) nonetheless we recommend Sam and Charisse.

Ha avuto un bel tempo. ! Prenotato una camera doppia con piscina Guarda.. e le loro camere erano tutte pulite, tranquille e rilassanti.. e viene con colazione a buffet per due, e posso dire che è tutto bene.. troppe varietà, piatti da scegliere da.. ❤️

La stanza era spaziosa e pulita, ma la vista dalla stanza era un tetto, anche se potevamo ancora vedere la vista del porto dalla distanza. Ho chiesto una stanza con vista quando la prenotò, ma quando abbiamo avuto la stanza non ci è stata concessa, secondo il personale l'hotel è stato completamente prenotato. L'atmosfera del lobby dell'hotel è calda, accogliente e festiva.Hanno servito un buffet di colazione spiccato. Il personale era molto bello, molto amichevole e molto accogliente. 😊

ボラカイ島の後泊で一泊しました。事前にメールでお願いして、空港まで迎えに来てもらいました。泊まったのはボトムカテゴリーのコーラルウィングの部屋でしたが、広さも快適さも十分。トイレが２つありました。海側か噴水側か、チェックインの際に希望を聞かれたので噴水側にしました。夜6時以降、1時間おきに行われる噴水ショーが部屋のリビング、バスルームからよく見えました。音はそんなに聞こえませんが。部屋の良かったところは荷物置きスペースが広く、玄関から直行できる作りになっているところ、明るい電気がつくドレッサーがあるところ、広いバスタブの底に滑り止めがあるところ、シャワー室にベンチがあるところ、など沢山ありました。アメニティは良い香りで、ドライヤーの風量も十分。バスローブの肌触りも良かったです。翌朝のフライトが早かったのでコンシェルジュ経由でgrabを手配してもらったのですが、モーニングコールの時間、荷物のピックアップ時刻等を決めて、後で紙にまとめたものを部屋に届けてくれました。信頼のおける対応でした。

We booked to stay here for Christmas. We chose it for its close proximity to Greenbelt malls. I booked 3 rooms and asked for the rooms to be adjoining but the best they managed to do was that we were all on the same floor. It was a busy period so this is understandable. There are many other places to stay in the area which are cheaper and if we ever stay in a hotel for Christmas again, we will seek cheaper accommodation because we were hardly in our room. The breakfast had fantastic selection. Staff were lovely and we appreciated that they also employed staff who are hard of hearing–– they opened the door for us and were prepared with a list of places guests might want to go to so that they can direct. We got to practice our ASL (American Sign Language) which works for the Philippine Sign Language! Photo from one of the restaurants at Greenbelt close to the hotel.

My stay at I'm Hotel was great, checkin was fast and easy, fully transparent. The hotel accommodated all my requests, and a great room was provided fully equipped and pristine. I like their water dispenser where one can fill their water bottles up for free. The staff are absolutely delightful, helpful and cheerful which adds to the air of positiveness and professionalism. The location is superb. Best of all was the breakfast and spa. The rooftop bar had great views, vibes and food. Room city view was spectacular. Thank you and looking forward to staying there soon. Cheers

Il bagno era mediocre. Devono migliorare l'esperienza del cliente. La sala di massaggio è troppo fredda e non c'è modo di regolare la temperatura. Non c'è letto riscaldato. Dovevo chiedere più asciugamani per tenermi caldo. Non ha profumo come un bagno. Piccolo musty. Il terapeuta era buono però. Le camere sono ben progettate e molto spaziose. Completo con cucina in una suite 2BR. Bagno troppo alto per persone corte e può causare incidenti. Ci è un asciugacapelli che tecnicamente solo lavava i vestiti e manteneva i vestiti vapore. Il secchiere non era efficiente e abbiamo controllato con vestiti ancora a vapore. 3 associati sono venuti in camera e hanno cercato di risolvere il problema. Il loro suggerimento era lavare i vestiti di nuovo, così da sciogliere il ciclo secco. Non ha mai funzionato. Sgomento di tempo e energia. Il secco dovrebbe asciugare i vestiti. La selezione del colazione era buona.Ho visto un piccolo cazzo camminare intorno alla zona sushi.😲 La zona può ottenere così tanto traffico. Kalayaan Ave può diventare pazza occupato. Dà tempo e direzioni chiare per il vostro divertitore Grab se si vuole fare i vostri appuntamento in tempo. Valore totale del buon denaro!

Was a good stay, although we have to shift room due to Aircon issue. Also the room maid did not do such a good job cleaning the room last 2 nights. Location is good. Some friendly front desk except for the staff named Molly (gave us a annoyed facial reaction) nonetheless we recommend Sam and Charisse.

We booked to stay here for Christmas. We chose it for its close proximity to Greenbelt malls. I booked 3 rooms and asked for the rooms to be adjoining but the best they managed to do was that we were all on the same floor. It was a busy period so this is understandable. There are many other places to stay in the area which are cheaper and if we ever stay in a hotel for Christmas again, we will seek cheaper accommodation because we were hardly in our room. The breakfast had fantastic selection. Staff were lovely and we appreciated that they also employed staff who are hard of hearing–– they opened the door for us and were prepared with a list of places guests might want to go to so that they can direct. We got to practice our ASL (American Sign Language) which works for the Philippine Sign Language! Photo from one of the restaurants at Greenbelt close to the hotel.

Questa è la seconda volta che soggiorno nella *****ola di Manila. Sono stato qui una volta in 18 anni e la camera è stata rinnovata, ma non è cambiato molto. Il servizio alla reception è comunque efficiente e cordiale. Anche la qualità della colazione è abbastanza buona, ma ci sono molti cibi occidentali e pochissimi cibi cinesi. Sorprendentemente, il servizio nell'atrio, che in passato era impressionante, era a un prezzo basso. Dopo l'arrivo della nostra macchina, c'erano molti facchini, ma nessuno ci ha aiutato a tirare la porta o i bagagli un grande berretto alla porta. Ok, ma ora che la persona è cambiata, parlo solo da solo e non apro la porta all'ospite. Più tardi, un addetto alla sicurezza ci ha aiutato a trasportare i bagagli. Lo stesso problema di servizio si è verificato anche con la giovane donna che si è seduta a colazione. Sembrava così arrogante e deludente. Alberghi professionali, le tende oscuranti sono fatte così, ahimè! ! !

La stanza era un po' fredda ma si sono adattati e ci siamo sentiti molto meglio. Servizio eccellente, rispondono velocemente quando ho lasciato il caricabatterie nella stanza. La posizione è fantastica. Il cibo è eccellente. Si prega di notare che l'area colazione prevede un codice di abbigliamento che non consente canottiere

Front desk staff and wait staff at the club room/lounge were very friendly, attentive to our needs and courteous. Rooms are clean with enough amenities. There were variety of finger foods during cocktail, all yummy. You can ask them to mix simple drinks as well. Breakfast buffet also have a wide variety.

The housekeeping service provided by Mr. Ariel Pilande, Room Attendant was excellent. He was prompt in his duties, kept the room super clean and well-informed about the services available at the hotel. He is a skilled converationalist. His supervisor, Sir Ryan Navarro made sure that his staff served as well (quite good in overseeing his staff). Overall, the hotel met my expectations from the guards at the ground floor (extremely nice), concierge (attendants were most helpful) and reception (staff were friendly, efficient and helpful).

1. Great service as always, hotel accommodated our early check in; we had an accident on the eve of new year and they were very responsive and checked on us regularly; brought us all the items we needed despite full occupancy, it did take some time so you can improve on adjusting manpower during busy times; something to improve on is the pet policy - while you do allow pets, I would not necessarily call the facility pet friendly as our furry friend really is just allowed inside the room and cannot walk around freely. We had to transfer rooms wothin the stay as we booked a different room within the stay and it toom sometime for the room to be ready during the transfer and they allowed us a late checkout because of this. 2. Room feedback - hair dryer units are difficult to use, I hope you revert back to automatic (my mom who is a senior cannot keep pressing the handle for continuous blow drying and we had to ask for a different hair dryer); the hot water was not very hot. 3. My biggest dissappointment was the heated pool. I always choose to go to this hotel because of this amenity, I stayed 4 nights and the pool heater was under maintenance the entire time so no heated pool. Not to mention it was the busiest season of the year and you should have anticipated this and done your maintenance outside of this period. You should also post this in your website so guests are aware. 4. This is always my beef with Discovery Primea and has not been improved on, in fact, it has deteriorated. Breakfats buffet is not good, limited selection; salad greens were wilted; tapa was tough, no orange juice; we had to go to Manila Peninsula the last day lf our stay as we were tired of the breakfast fare on our 4th morning. 5. Gym - sauna facility: It is weird that they don’t keep your sauna on, you need to wait 30 mins so they canturn on the heat. Shower facility in the gym is also complicated, the fact that you need to post instructions on how to use a shower is not good. Shower ameneties (conditioner and shower gel) were empty in the containers, had to go out to ask for assistance and even then there was no immediate items on hand. Had to go to room to finish the shower.

This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

Such a great Hotel for staycation! Excellent service tho we have multiple request and order but this lady named ‘Ly’ of In room dining serves us with quicky and excellent service. Tradition to go here in manila for staycation whenever there are breaks and this is our first time here in okura. Everthing was nice. Me and my sisters would surely choose okura again next time. Great service plus friendly staff. Also thanks to the perfect ambiance.

Ha avuto un bel tempo. ! Prenotato una camera doppia con piscina Guarda.. e le loro camere erano tutte pulite, tranquille e rilassanti.. e viene con colazione a buffet per due, e posso dire che è tutto bene.. troppe varietà, piatti da scegliere da.. ❤️

The Conrad Hotel Manila offers luxury accommodations with impeccable service and breathtaking views. From its elegant rooms to its world-class amenities and dining options, it's an unforgettable experience for travelers seeking sophistication and comfort. Wil surely be back!

The elegant décor, with its tasteful blend of modern design and classic touches, sets the stage for an extraordinary dining experience. The buffet spread is a feast for the senses, boasting an impressive array of gourmet dishes that cater to every palate. Each station is meticulously arranged, showcasing the finest ingredients and culinary craftsmanship. From succulent seafood and perfectly grilled meats to an array of vibrant salads and decadent desserts, every dish is a testament to the chef's dedication to excellence. The service is impeccable, with attentive staff ensuring that your dining experience is nothing short of perfect. They are knowledgeable about the menu and eager to offer recommendations, enhancing the overall experience with their professionalism and warmth ( especially to Ma’am Tin, Ma’am Joy, Ma’am Lian). The ambiance is further elevated by the soft lighting and elegant table settings, creating a relaxed yet refined atmosphere. Whether you're enjoying a meal with friends, family, or colleagues.

Check-in process : fast even if there are several guests Room : clean, have separate areas for bathtub and shower, nice amenities In-room dining : food was sent up fast, food portion was big as well Buffet breakfast : buffet spread was great and they have a wide variety, featuring different cuisines (if you pay for this separately, it is pricey but definitely worth it) Location : very near the mall where you can shop and eat (take your pick from different restaurants)

I have been several times in the Sheraton, being opposite to Terminal 3 of the Manila airport. If you have only hand luggage you can walk there, if more, than you need a taxi, even some of the Manila taxi drivers are not so happy about the short distance. Thus, take a metered taxi and give them more tipp, so it normally works fine. This time I only had time for a stay during the day since my second flight left at midnight. I got an upgrade to a Junior Suite which I liked very much even I only had 8 hours in the hotel. But those were really worth it since I decided to book a massage in the spa on short notice and had luck to get the last free slot. Which was an absolute outstanding experience that I only can recommend to every visitor who has problems with shoulders or other parts of the body after a long flight. Wellness is not only a massage but all together: the environment, the cleanliness, the mood of the people working there, the smell, the music, the rooms. And all was absolutely top! Starting with a very warm and nice welcome by Camille, explaining the treatments. A great start with charme! My massage (one hour) then was given bei Lei; it was one of the best in the past years and I know when coming back to the Sheraton I will book her again. Nice, respecting your pain-points and having perfect moves to make your body parts movable again. Unfortunately, only one hour but helping me a lot to bear the next long flight for more than 9 hours. The only disadvantage on this evening was that a pool party took place which was very noisy. But since I have been young, too, even this was a long time ago in the last century, it is acceptable. The hotel had left a letter of excuse already in advance in the room. That's life.

L'hotel era pulito e molto confortevole, mi piace sicuramente la parte di non dover andare da nessuna parte, tutto è nell'hotel, dalla palestra ai ristoranti Cansio e la posizione, sicuramente prospererà di nuovo qui. Proprio nel cuore di Manila.

La stanza era spaziosa e pulita, ma la vista dalla stanza era un tetto, anche se potevamo ancora vedere la vista del porto dalla distanza. Ho chiesto una stanza con vista quando la prenotò, ma quando abbiamo avuto la stanza non ci è stata concessa, secondo il personale l'hotel è stato completamente prenotato. L'atmosfera del lobby dell'hotel è calda, accogliente e festiva.Hanno servito un buffet di colazione spiccato. Il personale era molto bello, molto amichevole e molto accogliente. 😊

Ora è un hotel piuttosto vecchio, più l'estremità inferiore di un quattro stelle che un cinque. Ma la sua posizione è imbattibile e la cura e le buone maniere del suo personale sono impeccabili. Le strutture, in particolare la piscina, sono un po' logore. So che alcuni degli hotel sono stati sottoposti a lavori di ristrutturazione e ristrutturazione, e questo è buono a sapersi. Forse chiedi se la tua camera è stata rinnovata al momento della prenotazione, altrimenti è tutto un po 'di legno marrone scuro degli anni '70 / '80 e decorazioni pesanti. Ma la velocità di Internet è eccellente (nessun limite sui dispositivi). Durante la mia visita, la TV via cavo è rimasta spenta per tutta la notte - non eccezionale che nessuno potesse essere facilmente trovato alla reception durante il turno di notte. Ma nel complesso vale un soggiorno. Le camere sono di buone dimensioni e tutti i negozi, bar e centri commerciali di Malate / Ermita sono raggiungibili a piedi. Inoltre ci sono molte lavanderie in quest'arera, quindi puoi risparmiare un pacchetto se vuoi fare il bucato da solo. . .

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

I miei consigli sono di avere il personale dell'Ammiraglio Hotel per il miglior soggiorno! Tutti sono il migliore dal desk front, concierge, personale da pranzo, e altro ancora! Prenota il tuo soggiorno qui e non ti dispiacerà! La parte migliore è che è un hotel amico di animali domestici. Hanno accolto il mio bambino senza esitazione e hanno assegnato alle nostre esigenze come il suo cibo. 😊