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8.9/10
Molto buono
UUtente ospiteWe stayed at Henann Tawala Hotel for a week upon arriving in Bohol, and it was a fantastic experience. The hotel is spotlessly clean, living up to its 4-star rating. Upon arrival, the staff were very attentive—our bags were handled, and we were offered breakfast while our early check-in was expedited.
One thing to be aware of is the 3,000 pesos per night damage deposit. If paid by credit card, any charges, such as room service or drinks at the swim-up bar, are deducted from it, with the balance refunded after checkout.
The breakfast area is beautifully presented, with friendly staff who greet you warmly. After giving your room number and surname, you’re escorted to a table. However, we noticed some inconsistency in service—on some days we were offered coffee or tea, while on others we weren’t. There were also times when water wasn’t provided, so we ended up with double servings after fetching it ourselves. Consistency in service would enhance the experience, but the self-service station for coffee, water, and juices was convenient.
Breakfast options were excellent, with plenty of variety to suit all preferences. Everything was well-prepared and delicious. One small issue was being asked to leave a yogurt behind when I tried to take it out of the breakfast area. I understand the rule to prevent excessive takeaway, but I felt a little flexibility could be applied for small items.
The rooms at Henann Tawala are impressive—spacious with great bathrooms and lovely balconies. Among the best we’ve stayed in, they’re comparable to high-end hotels like Radisson Blu in Cebu or Seda Ayala Central Block.
The reception staff were incredibly helpful. They arranged a reasonably priced van for our trip to Tagbilaran, and the driver was punctual, providing a comfortable ride. He even dropped us off at the right spot for catching a van to Anda at the Dao Bus Terminal.
One nice perk of staying here is the short walk to Henann's beachfront property, where you can use the sun loungers shaded by palm trees and enjoy drinks served by the staff. However, you can’t use the pool there, and you need to pick up towels from Henann Tawala before heading to the beach. The beach is beautiful, but there are quite a few hawkers selling tours, which can be a bit of a nuisance. We found better deals on Facebook. The sea is warm, though there’s a fair amount of seaweed. I’d recommend snorkeling to watch your step, as there are starfish and possibly sea urchins. We only swam once. If you buy mangosteen from beach vendors (150-200 pesos), check for ants, as one of our bags was full of them!
Just outside the hotel’s main gates, there’s an ATM and a laundry shop that charges around 400 pesos for 5 kg, returning clothes washed, dried, and folded by 5 pm. It’s much cheaper than the hotel’s laundry service. We also tried the Kajun Restaurant nearby, which offers excellent chicken sandwiches, fries, and milkshakes in an American diner style.
On the beachfront, our favorite restaurant was the Oasis Resort’s upstairs bar and restaurant, which has a cooling breeze and a great view of the beach. Every dish we tried was fantastic, and we highly recommend it.
While our stay at Henann Tawala was wonderful, Panglao itself felt quite touristy. There were many Korean tourists, and a lot of locals trying to sell tours and services, which sometimes felt overwhelming. Prices were higher than we expected, especially for things like tricycles, which cost 150 pesos per person compared to the 12 pesos we paid in the provinces. Restaurant prices were also inflated, and even basic supplies came at a premium.
If you prefer a quieter, more authentic experience, I’d recommend visiting somewhere like Anda. It has a more laid-back, provincial vibe, with friendlier locals and a slower pace of life, making it a peaceful alternative to the busy, touristy atmosphere of Panglao.
9.0/10
Ottimo
QqualityonheroineI recently had the pleasure of visiting Fili Nustar Cebu, and I must say, it was a wonderful experience. The facility is modern, clean, and well-maintained, creating a comfortable environment for all visitors. The staff members are incredibly friendly, welcoming, and always willing to assist with any questions or concerns.
Their security measures are thorough, ensuring a safe space for everyone. Additionally, the location is convenient, making it easy to access from different parts of Cebu. Whether you're there for business or leisure, Fili Nustar Cebu provides a professional and efficient environment that meets high standards.
Overall, I highly recommend Fili Nustar Cebu for anyone in need of reliable and top-quality services in a secure and customer-focused setting.
9.2/10
Ottimo
UUtente ospiteAbbiamo davvero goduto il nostro soggiorno qui. La stanza era pulita e confortevole, e le strutture erano incredibili. E' anche amica dei bambini, che apprezzavamo. Tuttavia, l'hotel è molto lontano dalla spiaggia, quindi non è consigliabile se viaggiate con gli anziani. Il cibo era un po' costoso, ma ci è stato un bel po' di tempo per goderci delle bevande nella zona della piscina.
8.5/10
Molto buono
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a ****** player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
9.2/10
Ottimo
TTable_for_3We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip.
The highlights:
Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room.
Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch.
Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5!
The lowlights:
Here are some reasons why we are not giving Crimson an excellent review.
1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why.
2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable.
3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all.
4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room.
5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch.
6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel.
The bottom line:
We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons.
Thank you to the wonderful staff that made up for the minor issues we encountered!
9.0/10
Ottimo
CCarl PaulThe hotel itself is great, and our family room was spacious and comfortable. The dining experience was excellent, with a well-balanced buffet breakfast and quick poolside service via a convenient QR code system.
However, the check-in process was a bit drawn-out. After I thought I had completed everything, I was called by phone back to pay a deposit. They mentioned they would contact me when the room was ready, but I never received a call. I ended up going back later on my own, and while the staff did apologize, it was still an inconvenience.
My only other gripe is the lack of valet parking, which I would expect at a hotel of this standard. Instead, guests have to walk roughly 250 meters each way to the car park, which can be uncomfortable in the heat.
Overall, a great stay with a few minor hiccups
8.4/10
Molto buono
CCarl PaulI’ve stayed in many five-star hotels around Lapu-Lapu, and unfortunately, this property falls short of that standard. The room was relatively small and underwhelming, especially considering the nightly rate of $280 (around 15,500 pesos). Overall, the resort doesn’t compare favorably to its competitors in the area.
Upon arrival, we headed to the pool and asked for towels, only to be told to come back in 30 minutes as they were still drying, not the kind of service you expect from a high-end resort. There were also no poolside activities or amenities for children, making it less suitable for families. If you want to use the children’s play area, there’s an extra charge of 300 pesos per child per hour, and you have to walk all the way back to the check-in counter to pay. Frankly, that felt like a rip-off.
Safety-wise, be cautious walking around as there were small puddles on the floor, likely caused by condensation dripping from air-conditioning pipes above, an obvious slip hazard that should be addressed. Also, don't let your young kids near the elevator lobby windows. They are low level and open outwards.
The buffet breakfast was another letdown. The food was presented poorly, served lukewarm, and surprisingly lacked basic breakfast staples like sausage or bacon, something I’ve never encountered before in a hotel of this caliber. Even more concerning was the presence of pet dogs in the dining area during breakfast, which we found off-putting.
While the sunset views are beautiful, they’re somewhat marred by the rusting ship hull of visible just offshore, a visual distraction that takes away from the otherwise scenic waterfront.
On a brighter note, we had drinks and dinner at the sports bar twice, where the service was excellent and the food enjoyable. However, ordering would be more efficient if they adopted a QR code system instead of relying on guests to find a server.
Overall, I wouldn’t stay here again. For better service, amenities, and overall experience, I’d recommend the Shangri-La or Sheraton, both of which offer a far superior pool, beach area, and level of hospitality. In fact I find Costabella Beach Resort much better services and amenities for a fraction of the price!
8.7/10
Molto buono
DDan_de_LionIt gets too crowded especially during the buffet breakfast but at least they refill the food quite fast with great options. Love that they provide complimentary birthday greetings upon request. A lot of activities to choose from, entertainment at night with a fire dance as the highlight and pool options too. Place is indeed a 5 star experience.
8.8/10
Molto buono
UUtente ospiteEra pieno della sensazione di un resort.
Dato che è un posto tradizionale, potrebbe non avere la pulizia e la raffinatezza di un nuovo resort, ma...
La meravigliosa vista della piscina di fronte al mare era un luogo dove potevi sentirti guarito solo guardandola, anche se c'era molto vento.
Tutto il personale si è preso cura del nostro programma fino alla fine e si è persino offerto di permetterci un check-out posticipato.
Tutta la mia famiglia era felice mentre ero lì ^^
Visiterò di nuovo quando visiterò di nuovo Bohol.
9.2/10
Ottimo
UUtente ospiteL'hotel non è stato ancora completamente rinnovato e il prezzo dovrebbe aumentare una volta completata la ristrutturazione. Questo hotel è pubblicizzato su ogni volo che prendi. La piscina è una caratteristica speciale. Ci sono piscine ovunque e ci sono ancora piscine in costruzione in futuro.
Non vi è alcun difetto nella tipologia della camera, come la mancanza del bagno. C'è una vasca da bagno e una doccia. La stanza è grande e ha un balcone.
Il ristorante è attualmente condiviso con la porta accanto della Vecchia Hannah. La spiaggia viene mantenuta ogni giorno. Ci sono molti coreani. Non ho ancora visto strutture per bambini e non so se verranno costruite in seguito.
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Informazioni di viaggio locali
| Numero di hotel | 34 |
|---|---|
| Numero di recensioni | 6,743 |
| Prezzo più alto | 4.981.664 KRW |
| Prezzo più basso | 69.044 KRW |
| Prezzo medio (fine settimana) | 438.877 KRW |
| Prezzo medio (giorni feriali) | 431.207 KRW |
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