Hotel a {{star}} a Auckland (regione), ({{countryName}})

We were really looking forward to our stay at this hotel, which is new, has a very central location, is very clean, and has a very-well equipped gym. These features were greatly appreciated. Unfortunately, we encountered a few issues that affected our experience. Despite booking for three guests, our room was only prepared for two, and even after requesting additional amenities, they were not fully provided. The in-room phone was also not working, making it difficult to communicate with the front desk. Housekeeping seemed inconsistent—our room was not thoroughly cleaned after the first night, with some items left out of place and the trash not emptied. Additionally, when ordering a breakfast box for an early checkout, we were surprised by the lack of flexibility in food choices, as we could only remove items rather than substitute them. A bit more understanding from the staff in handling such requests would have been appreciated. Lastly, we noticed that some of the buffet food tasted stale, and one of our family members felt unwell afterward. We’re not sure if this was an isolated incident, but it was a bit concerning.

As it is located in CBD, it gets noisy at night. I could hear the noises from outsiide during weekends which was quite annoying. Other than that, above average marriot hotel.

Good hotel with a decent rooftop. Walking distance to major bars and restaurants

Il check-in ha richiesto un po' più di un hotel di 5 stelle. Sono arrivato alle 1:00 dopo un volo di notte e ho bisogno di un riposo. La stanza non era pronta così bene posso aspettare. Fino alle 3:00 non era ancora pronta... solo entrare nella stanza circa le 4:00 alla fine. La prima impressione è stata rovinata.

The receptionists Camila, Chloe and Henry were very warm, friendly and helpful. The Executive Lounge was well presented and provided adequate drinks and snacks. The bedroom was spacious and the breakfast had various options. The chef who took the orders was friendly and efficient. The swimming pool was well maintained, however the bathrooms in the change room appeared to be not adequately maintained and cleaned.

Bella vista della città e del porto dalla stanza.Il personale è amichevole con un servizio eccellente.Distanza passeggiabile alla stazione britomart, vicino al centro della città e porto viaducto

Clean and tidy. There is no toothbrush in the bathroom, so you should better bring your own. It's very convenient location since it is just near the ferry terminal. A pochi isolati dalla Sky Tower, ma ci sono molte strade a sinistra, quindi siate cauti se guidate. Il personale della reception era bello. Ho usato parcheggio valet, e costa 60 dollari. Penso sia costoso, ma non potevo essere disturbato a cercare un parcheggio pubblico che avrebbe costato circa $40 e poi andare in giro con le mie valigie. Il 12° piano era bello, e dal 8° piano, ho goduto di una vista parziale del porto. In generale, sono felice di rimanere in questo hotelit è stata una grande scelta per affrontare il mio viaggio NZ.

I am travelling with family with kids and elderly. The grand is probably the best central location that you can find in Auckland if you are taking public transport. The pickup and dropoff for Skybus to Auckland airport is a 5 min walk away. The surrounding has plenty of restaurants including japanese & Chinese food. Facilities wise it has a gym and a heated swimming pool which the kids enjoy. Room is clean & spacious. Hotel price wise is on a high but weighing all the plus points, I will book it again for all the reasons above.

Hotel molto bello e ben progettato. Puoi sedersi sul divano e godere della bella vista attraverso le finestre.Tutto è bello. La posizione è molto buona, proprio nell'angolo della stazione Britomart.

Ci piace questo hotel, ma la stanza che abbiamo prenotato non era come immaginato.Abbiamo una stanza strana, senza luce naturale, aperta al condotto d'aria. La stanza non era come immaginato e davvero crampi. Non era nigjt e non volevamo fare una fuss. Con questo detto, abbiamo dato un'altra possibilità perché il servizio e il personale sono sorprendenti, e questo fine settimana torneremo così sperando che riusciranno a correggere la nostra stanza.