Hotel a 5 stelle in Prefettura di Kagawa, Giappone

Im highy appreciated by the service provided by Ms. Sugimoto and Ms. Mastsumoto from the front desk. During my trip i have encountered some problem, they proactively provide assistance with their professional attitude which made me feeling heartful and respectful. Once again thank for their services and i will choose your hotel again if i come back to this place.

I highly recommend this hotel for those seeking a quiet hot spring experience away from crowds. It is located a bit remotely from the city and surrounded by nature, which I absolutely love! Driving here is quite accessible. Since I planned to stay for more than one day, they provided a free pickup from the Kotohira JR Station, which is also very convenient. All the staff members are friendly and helpful. This low-density hotel has around 26 rooms, so it sells out very quickly, especially during peak season. There is a small gift shop, but I found everything I needed there. The room met my expectations, offering enough space with an outdoor deck and a private hot spring tub. I could hop into the hot spring tub anytime. If in the summer, I would be sitting on the outdoor deck to take in the views of the woods and nature, listening to the birds sing. The lotion provided is of very good quality; I use it every time I finish in the hot spring, as it smooths my skin. I should check if the gift shop sells it. The minibar is well-stocked with coffee and tea, and a 2-liter bottle of water was provided, along with a filtered water tap in the washroom. The public hot spring is spacious, allowing for plenty of privacy. One thing I wasn't sure about was that they provided us with a twin bed room. Since I was there with my husband, we expected a double bed room. We didn’t check with them about it because we decided to use the futon bed instead, which was surprisingly comfortable. I ended up sleeping even deeper than on a regular bed.  We were also confused about the futon bed setup requiring an extra charge, guess it was considered an extra bed. However, they arranged it for us without charging extra, which we really appreciated!  The dining experience was fantastic as well. There are different sessions in the restaurant, and they assign different tables for each meal, making it feel like dining in various restaurants. The service was very professional, with the staff explaining each dish to us. Even though one server covered two tables, I felt like they were serving us privately and gave us enough personal time. The restaurant closes after breakfast and before dinner, which gives you a great opportunity to explore the area during lunchtime. There are also delicious udon restaurants nearby. Just a heads up, though—I didn’t notice any room service available, so if you want snacks in your room, it’s a good idea to prepare your own. I am looking forward to staying in their other branches!

First of all, I must say the service was absolutely fantastic!! They really work hard and did a really great job, especially the lady with a pair of glasses! So sorry I didn’t get the name, please transfer my big thank you for the assistance for checking in, picking up my baggage and driving me from the hotel to JR station. You are very cute by the way lol Secondly, although the price is a bit high, I do recommended it if you come here for a rest, a celebration or even with friends. A quiet, spacious hotel which must try once in a lifetime.

Vedendo i dettagli e il servizio dell'hotel tradizionale caldo, appena uscito dal furgone, c'è un personale di servizio che viene e viene immediatamente chiamato il personale di servizio cinese per aiutare. Il benvenuto degli ospiti è stato molto più punteggio. L'introduzione inglese del personale di servizio di ristorante è anche molto buona. Il cibo è molto delizioso e perfetto, Insieme a buone strutture e caldo, vale davvero la pena raccomandare 👍

Great service in a large Japanese Tradional Onsen hotel. Minutes from the famous Kompira Shrine , room is spacious with great facilities, the outdoor Onsen is good but provide no views. Hotel has free car parking in an area some distance away, though shuttle are free.

Il personale è attento e amichevole, sia che si tratti di servizio in camera degli ospiti, di organizzazione del colazione, tutti i dettagli sono molto attenti e perfetti.Il salone dell'hotel offre bevande gratuite, cibo piccolo, ambiente comodo. Abbiamo quattro persone in una fila. Durante il nostro soggiorno, ci piace questo  chat ogni mattina e la sera, molto piacevole.