Hotel 3 stelle a Chicago

L'hotel è in una posizione fantastica ! Grande stanza con linea di cucina! Il letto è molto comodo. Personale è mega amichevole e pronto a aiutare ! Colazione con buona selezione e deliziosa Ha avuto un soggiorno perfetto

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

Le strutture erano buone. Il personale del check-in è stato eccellente e molto accomodante. Al mio ritorno ho scoperto un addebito di 40,00 sulla mia carta. Quando ho chiamato per avere una spiegazione di questo sono stato messo in attesa a lungo, poi mi è stato chiesto il mio numero di conferma che ho dovuto cercare perché non era prontamente disponibile. Quando sono tornato alla chiamata, è stata interrotta. Ho dovuto richiamare, mettere in attesa di nuovo, poi mi è stato chiesto il cognome, non il numero di conferma. Quindi ero un po' confuso a riguardo. Poi mi è stato detto che l'addebito era di 40,00 per il parcheggio, sorpresa sorpresa. Non mi dispiace la tariffa, la sorpresa mi dispiace così come l'atteggiamento condiscendente e scontroso della persona con cui ho parlato. Penso che sceglierò un altro posto nel mio prossimo viaggio a Chicago.

凌晨抵達，酒店高速告訴我沒有房間了，我可是提前兩個月預訂的。酒店經理説，當天嘗試了聯繫我，可是我什麼電話也沒有接到。溝通後，給了一間一床房，我預訂的是兩床房。當晚和攜程協商後，免了第一晚的住宿。 酒店位置較好，位於華麗一英里區域。15層有個酒水吧枱，可以休息吃飯。房間還比較大，床軟，有浴缸。

I would definitely recommend this place to my friends n family who want to visit Chicago. Great location and the facility is very well maintained and quite valuable for what I’m paying for. Two blocks away from Michigan Avenue and located in the MM area. Public transportation is accessible in all forms.

Sono rimasto qui una notte per un concerto La stanza era buona, niente di speciale per il prezzo. L'hotel è in un grande quartiere, e il check-in è stato un brindisi. Il personale era amichevole e mi ha mostrato nella mia stanza. Tuttavia, il check-out è dichiarato alle 11. Dieci minuti prima del check-out, il personale mi stava spaccando alla porta e mi stava urlando per uscire perché il prossimo ospite era già lì. In tutte le altre esperienze, quando arrivo in un hotel prima dell’iscrizione, non si sbrigano a tirare fuori il ospite dalla mia stanza prima del loro orario di check-out designato. Non vedo perché questo fosse necessario e mettendo fine a questo soggiorno.

Durante la nostra recente permanenza in questo hotel abbiamo avuto una serie di aspetti positivi e negativi.Abbiamo fatto prenotazioni per l'anniversario del nuovo anno, con la nostra prima visita a Chicago con il mio partner e amici. La struttura è stata molto più costosa di quella del centro, con un costo particolarmente elevato per il parcheggio, e il parcheggio aperto ha sollevato preoccupazioni in merito alla sicurezza. Inoltre, abbiamo notato una differenza tra il numero di tovaglie e tazze fornite nella stanza e il numero specificato nella nostra prenotazione. Anche se abbiamo contattato l'hotel immediatamente all'arrivo, abbiamo ancora mancato di tovaglie e tazze per due giorni. Nonostante queste questioni, riconosciamo che il soggiorno stesso è stato piacevole.

Our room on the 8th was spotless and well-kept. Location was perfect for easy access to the Lyric Opera Theatre. Our only complaint was the breakfast. Plan on bringing your own or eating elsewhere.

Situazione fantastica per esplorare, sicura per camminare da sola come donna, personale molto amichevole e utile. Wi-Fi non è così grande e le strutture sono un po 'ancora vecchie, ma le camere sono spaziose e molto pulite. Grande esperienza!

My Honest Experience After Reading Negative Reviews I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised. The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website. One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed. Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming. The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly. Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper. Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises. I’m very grateful for the pleasant stay and would return again.