So far this is the most expansive room I booked, come with front view of Mt Fuji, room 412. However the Mt Fuji view did not command the price tag because unless you stay in for the whole day to enjoy the view of Mt Fuji. View of Mt Fuji can enjoy from all angle. Best of the hotel is the coffee serve which is the best so far, among dozen of hotels. The welcome drink of soft drink also last till 7pm, which is shorter that most of other hotel. May be I am biased, where the hotel have multiple accolades from Rakuten Travel, catering to a lot of local Japanese clients. The public bath also not great, where I have experience much better and real onsen at Ariman Onsen area. Area of improvement: 1. In the level one inner bath, there is a cover for the exhaust fan and is not mounted back after maintenance. 2. At the fifth level bath, there is one washing cubicle just besides the bath with no cover to prevent the person showering water into the bath.
Hotel is the Perfect gateway to the Fuji Q highland theme park, as it allows early access, which you can finish 2 rides before the park officially open. Even not going for the themepark, the place also provide good onsen spa. It is also near shopping and food places. The breakfast is also has a wide variety and delicious.
Love this hotel! Mt Fuji view is totally worth it for that sunrise moment! Also, with the onsen is just perfect!
Nearby Hotel is Fuji Q highland station (6 mins walk) so it is convenient to explore around. Just check google map for the next upcoming train and you’ll be able to plan your schedule. Highly recommended even if you didnt rent a car here.
La colazione è un semi-buffet, una combinazione di pasti fissi e pasti selezionati, che ha un buon sapore. La cena è stata molto sontuosa e altamente raccomandata. Si consiglia di ordinare la colazione e la cena. Lo scenario è fantastico, di fronte al Monte Fuji. C'è un parcheggio gratuito e sorgenti termali interne ed esterne. L'esperienza di immergersi nelle sorgenti termali all'aperto di fronte al Monte Fuji è molto buona.
Licenza gratuita per il magazzinaggio dei bagagli. Servizio di autobus per navetta è buono e in tempo, fornisce non solo alla stazione ferroviaria, anche all'uscita e alla tour di giorno gratuita per tutti gli ospiti dell'hotel. Ci è un supermercato locale vicino. Molto consigliato se solo per un sonno.
Staying at a ryokan facing Mount Fuji was like stepping into a different rhythm of life — one where everything slows down, and every detail feels intentional. From the warm welcome to the soft tatami floors and the sound of the wind rustling through the trees outside the shoji screens, it was peace in its purest form. Watching the sunrise over Fuji-san in the quiet morning light, soaking in the onsen with a view I’ll never forget, and sharing traditional meals that felt like art — these are the moments that stay with you. Grateful for the stillness, the hospitality, and the kind of memories that settle deep in your soul.
Cleanliness 10/10
The wet and dry area of the bathroom are separate. Everyday they will clean the room unless you decline the cleaning service.
Location 10/10
The area is secluded, the place is very private. For someone who doesn’t like crowded places and love peace and quiet, this place is for you. Plus it has a beautiful view of Mt. Fuji. It just so sad we only stayed 3days and 2nights, we checked-in late on our first day when Mt. Fuji showed up. We were busy looking for a place to eat since the hotel restaurant was already fully booked for dinner. The next day it rained and Mt. Fuji doesn’t show up until the day we left 😞
I suggest booking early if you want to eat dinner at the hotel since the nearest restaurant is already at the foot of the mountain which is 5-10minutes by car, and around 20-30minutes walk. The hotel provides free shuttle going down until 5:30pm only while until 8:00pm for picking up on yamanakako bus stop. For someone who loves to walk while enjoying the view, it really doesn’t matter but it tends to be dark and might be dangerous to walk at night time since it’s in the mountain side.
Overall, I love the location, you won’t actually want to go out when you are in this resort. It has everything you need except hair conditioner 😅
Service 10/10
The staffs are really friendly and easy to talk with. All our requests were granted except booking dinner on our first night since we arrived late, though, the staff is very helpful to give us recommendations where to eat and helping us to book a shuttle. On the day of our check-out, the staff didn’t understand that we reserved the shuttle later that day to go out on the bus stop, but he immediately resolved it without arguing.
Amenities 10/10
Amenities is complete but we haven’t used that since some of our members have tattoos and cannot use the sauna and onsen. While some of us are reserved and not used to being naked on the open 😂
Anyway, the rooms are spacious and we had a comfortable stay. We would definitely book this hotel again when we want to stay on a place with the view of Mt. Fuji. And we would love to recommend this place to our friends.
Amazing hotel! We were there 3 nights with 1 year old baby. Every day we visited onsen, it was free. You can get your size yukata dress for your time in onsen. Breakfast and dinner buffet are really good, some Chinese and western food you can find if you need. Very delicious chicken liver and octopus. You can see Fuji mount from some rooms and from the restaurant. They have free shuttle bus to Kawaguchiko bus station, we used it few times. The hotels owner is from China and some stuff speak Chinese.
Was very clean and super comfortable. As a German, I can’t complain at all. Recommend this hotel for everyone who want to stay in a clean and comfortable hotel with onsen.
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9.2/10
Ottimo
WWennyCleanliness 10/10
The wet and dry area of the bathroom are separate. Everyday they will clean the room unless you decline the cleaning service.
Location 10/10
The area is secluded, the place is very private. For someone who doesn’t like crowded places and love peace and quiet, this place is for you. Plus it has a beautiful view of Mt. Fuji. It just so sad we only stayed 3days and 2nights, we checked-in late on our first day when Mt. Fuji showed up. We were busy looking for a place to eat since the hotel restaurant was already fully booked for dinner. The next day it rained and Mt. Fuji doesn’t show up until the day we left 😞
I suggest booking early if you want to eat dinner at the hotel since the nearest restaurant is already at the foot of the mountain which is 5-10minutes by car, and around 20-30minutes walk. The hotel provides free shuttle going down until 5:30pm only while until 8:00pm for picking up on yamanakako bus stop. For someone who loves to walk while enjoying the view, it really doesn’t matter but it tends to be dark and might be dangerous to walk at night time since it’s in the mountain side.
Overall, I love the location, you won’t actually want to go out when you are in this resort. It has everything you need except hair conditioner 😅
Service 10/10
The staffs are really friendly and easy to talk with. All our requests were granted except booking dinner on our first night since we arrived late, though, the staff is very helpful to give us recommendations where to eat and helping us to book a shuttle. On the day of our check-out, the staff didn’t understand that we reserved the shuttle later that day to go out on the bus stop, but he immediately resolved it without arguing.
Amenities 10/10
Amenities is complete but we haven’t used that since some of our members have tattoos and cannot use the sauna and onsen. While some of us are reserved and not used to being naked on the open 😂
Anyway, the rooms are spacious and we had a comfortable stay. We would definitely book this hotel again when we want to stay on a place with the view of Mt. Fuji. And we would love to recommend this place to our friends.
PPICHEWA_I arrived at Kawaguchiko Station in the afternoon and decided to leave my luggage at a locker near the station before visiting Oshino Hakkai. I returned to the station around 5 PM to retrieve my luggage and called the hotel to inquire about their FREE Shuttle Bus service. Luckily, I caught the shuttle bus back to the hotel in time. The driver was very polite and helpful, assisting me with my luggage both ways.
The hotel had a nice and standard atmosphere, both inside and out. The staff at the lobby were friendly and spoke excellent English. They were able to provide me with all the information needed.
My room was a 20 square meter Lake View Room with a stunning view of Mount Fuji. It had two single beds, a desk and chairs The entrance had a large mirror and the storage space. Unfortunately, the remaining space in the room was too small to fully open my 28-inch suitcase. Luckily, I was alone, so I used the second bed to store my belongings. The bathroom was small but well-equipped with a shower, bathtub, and an automatic toilet.
The onsen was located on the 6th floor and was divided into male and female sections. It was clean and spacious. However, around 8-10 PM, it got quite crowded. If you're not accustomed to this culture, you might want to visit during the morning. (Operated Time : 3PM-2AM & 5-10 AM)
The hotel restaurant offered a variety of dishes. I checked the menu and decided to purchase a dinner coupon at the lobby. The dinner buffet was served from 6-9 PM. Breakfast (7-9AM) was included in my package and was slightly different from dinner. Overall, the food was decent but not exceptional. I recommend arriving early for dinner to avoid the crowds.
Key Points:
- The hotel offers a free shuttle bus service every 30 minutes between the hotel and Kawaguchiko Station.
- There are no convenience stores near the hotel. The hotel's convenience store has limited options.
- There is only one restaurant near the hotel, and it's only open for lunch. If you don't have a car, your dining options are limited to the hotel's buffet or instant ramen (from hotel's convenient store at Lobby 1st floor).
JJun woh La stanza è pulita, così come il bagno a sacco. La stanza prenota ha anche una vista completa sulla Mt Fuji senza alcuna ostacolo. Le persone dell'hotel sono tutte amichevole e utile. Offrono servizi di pick-up e di sbarazzarsi alla stazione kawaguchiko senza alcun costo in un momento specifico. Uno dei migliori servizi alberghieri che ho ricevuto. Kudos al team! L'unica cosa che non era favorevole per il viaggio è stato il tempo gnomo. 🥲 sicuramente tornerà di nuovo!
UUtente ospiteLa posizione è ottima, proprio di fronte al lago Kawaguchiko, e c'è un servizio navetta dall'hotel dalla stazione est di Kawaguchiko. Tuttavia, gli ospiti devono chiamare l'hotel per organizzare il prelievo dalla stazione. Inoltre, il prelievo è disponibile solo dalle 15:00 alle 18:00. Anche il servizio navetta mattutino per la stazione ha posti limitati e il personale non ci ha informato in anticipo che avremmo dovuto prenotare in anticipo. Abbiamo perso il servizio in uno dei giorni perché il pulmino era pieno.
La comunicazione è scarsa. Le informazioni vengono condivise solo parzialmente (come descritto sopra). Un'altra brutta esperienza è stata quando il personale della reception ci ha informato che potevamo prendere ENTRAMBE le linee di autobus turistici, rossa e verde, per raggiungere la stazione di Kawaguchiko, senza specificare che la linea verde ha un percorso molto lungo. Abbiamo finito per passare più di un'ora sulla linea verde, quando avremmo potuto raggiungere la stazione in pochi minuti con la linea rossa. Abbiamo anche speso più di 1.000 JPY a testa per il viaggio in autobus. Il personale dell'hotel non si è scusato quando ho dato loro il feedback. Inoltre, non si sono presi la briga di ascoltarmi quando ho cercato di fargli notare che non avrebbero dovuto buttare le nostre cose in bagno senza prima consultarci.
Il bagno puzzava di urina. La pulizia deve essere migliorata.
SSor Yi MingPlace is close to ropeway bus stop. however, it can be a challange to carry your luggage up the hill slope which is share with cars and visitors to the ropeway.
smoking room doesnt smell smoky as they provide purifier.. but the hallway lead to the room are very smoky in smell. just has to bare with it.
once enter, required to change show for their slippers, proceed to check in, there are foreign staffs that can speak some english to help with check in
if you check in between 3 to 5pm, there are free flow of snacks (popcorns, meatbun, mugi cha) and alcohols ( lemon sour and asahi beer)
once check in u can go for onsen to relax. not mandate to wear yukata. but feel free to do so for the immersion.
the room is dated, like stuck in the 90s or early 2000s. toilet is seperate from bath.. frankly speaking its better to bath at the onsen if you dont mind ***** infront of strangers n stared by japanese guests to see if u make any mistake ( they want you to be clean in every nook and cany) as they are in the onsen
has sauna but quite small. hover 82 degree c
has old school water spray jet which u need to control manually on all 3 sides.. good luck to do it fast during cold days.
basic amendities at the onsen area.. just hair dryer, fan and thats all
bed n pillow quite soft... pillow are small but u can get more from reception.
great view of the lake from hotel room and dining area.
breakfast is ok. everyday similar menu.. buffet style breakfast.. fish, asa curry, breads, minced marinated sashimi don, corn soup and miso soups. free flow coffee, soft drinks and limited selection of fruits.
dinner is ok, buffet style but 90 min.. need to info counter what is your prefered time slot. i recommend choose dinner... cuase it is quite a distance to the bus station for food.. and the queue are horrendous but the food are nice there tho, u can even admire mt fuji.
heard the dinner theme is based on months or seasons.
Pphtan68So far this is the most expansive room I booked, come with front view of Mt Fuji, room 412. However the Mt Fuji view did not command the price tag because unless you stay in for the whole day to enjoy the view of Mt Fuji. View of Mt Fuji can enjoy from all angle. Best of the hotel is the coffee serve which is the best so far, among dozen of hotels. The welcome drink of soft drink also last till 7pm, which is shorter that most of other hotel. May be I am biased, where the hotel have multiple accolades from Rakuten Travel, catering to a lot of local Japanese clients. The public bath also not great, where I have experience much better and real onsen at Ariman Onsen area. Area of improvement: 1. In the level one inner bath, there is a cover for the exhaust fan and is not mounted back after maintenance. 2. At the fifth level bath, there is one washing cubicle just besides the bath with no cover to prevent the person showering water into the bath.
Ttravel12🏨 the ryokan turned out to be much more beautiful than i expected from what i've seen on the pictures here
🗺️ the location is great, and even though we didn't get the room with the lake view, the view was still amazing. there's also a konbini and a few cafés right next to the ryokan, so it was very convenient
🕴️the staff was kind, it was easy to communicate in english
🧖♀️ didn't attend the onsen myself, but my friends told me they liked it
⭐️ taking one star off cause the shower-head was a bit broken and the room wasn't clean enough to my taste
UUtente ospiteIt’s about 10 mins car ride from train station to gran princess hotel. There is no pick up service or shuttle bus after 5 pm so very inconvenient esp those who are out to various attractions esp its cold wintry weather season. You can call from tourism centre between 3 pm to 5 pm. There are not many taxis around and have to wait for a long time and hotel staff does not offer help to do any booking for us and it’s wet and cold for all of us. The morning breakfast BBQ and onsen are a plus and you can chill out otherwise it’s far to get to 7 eleven store. In house restaurant is not available if you do not book one day in advance and only have option of ordering room service which a bit pricey.
FForssAmazing hotel! We were there 3 nights with 1 year old baby. Every day we visited onsen, it was free. You can get your size yukata dress for your time in onsen. Breakfast and dinner buffet are really good, some Chinese and western food you can find if you need. Very delicious chicken liver and octopus. You can see Fuji mount from some rooms and from the restaurant. They have free shuttle bus to Kawaguchiko bus station, we used it few times. The hotels owner is from China and some stuff speak Chinese.
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