Giappone: hotel con servizio colazione nella provincia di Prefettura di Nagano

È un hotel molto grande. Ci siamo trasferiti nell'ala premium con balcone. La stanza è stata nuovamente ristrutturata, ma c'è un strano odore di russità all'interno della stanza, e anche in una parte della zona di lobby, forse a causa del tessuto, che è piuttosto disgustoso. Noi noleggiamo una macchina il secondo giorno, parcheggio non è gratuito, è 1000 yen per notte per ospite dell'hotel. Non abbiamo colazione o cena all'hotel. Quindi non commentiamo molto sui loro servizi. Tuttavia, non ci sentiamo mai benvenuti, perché nessun personale vi salutarà a meno che non quando arriverete con il loro autobus di shuttle per check-in. Non ci sono saluti quando ci andiamo e andiamo. Proprio come siamo stati trasparenti. Forse siamo stranieri? E forse ci sono troppo ospiti, ma non c'era una coda al momento di controllare come abbiamo lasciato alle 10:00. Voglio solo lasciare l'asap. I nostri nemici sono sempre pieni di gente. Tuttavia, il valore CP è alto. Cosa si aspetta da un grande resort? Non è niente di simile all'hotel ad alta fine. Ma per il prezzo che abbiamo pagato è abbastanza giusto. La locazione è molto conveniente. A più. Ma non possiamo tornare indietro.

Tucked quietly in the heart of Matsumoto, Richmond Hotel is that kind of place where you check in and immediately feel, “Yes, this was the right choice.” Just a 10-minute walk from the famous Matsumoto Castle, and only a few steps from the main train station, the hotel is perfect for exploring the city on foot. Everything feels close — but not too crowded. The lobby is simple, efficient, and the check-in process is smooth with helpful staff (and English-friendly machines). It gives off a calm business-hotel feel but with the warmth of Japanese hospitality. 🚶♂️ What’s nearby (walking distance): Matsumoto Castle – a national treasure and absolute must-visit, especially during cherry blossom season. Matsumoto City Museum of Art – just 5 mins away, home to works by Yayoi Kusama (yes, the dots queen herself!). 🎨 Nakamachi Street – preserved Edo-style merchant houses turned into cozy cafes, sake shops, and souvenir boutiques. Local izakayas & ramen spots – literally around the corner! 🛏️ Room Experience: We stayed in a twin room — very clean, comfortable, and surprisingly spacious. Soft beds, adjustable lighting, and full amenities including pajamas, skincare sets, and even phone chargers. ☕ Bonus points for: In-room humidifier (helpful in dry weather!) Free drinks in the lobby lounge during certain hours Coin laundry for longer stays ✨ Why we recommend this hotel: Location: It’s so central, you can explore most places by foot. Convenience: Great for family trips or solo travelers who need a “no-stress” base. Comfort: Classic Japanese standards — clean, quiet, and efficient. If you’re heading to Matsumoto and want a place that gives you both comfort and convenience without breaking the budget, this is a solid choice. Plus, waking up and walking to the castle in the early morning light? Unforgettable. 🌸

La posizione è la migliore se si sta progettando di trasformare Nagano nella vostra base e prendere il treno per esplorare le altre regioni della prefettura. Inoltre, ci sono grandi ristoranti nel centro commerciale Midori, che fa parte della stazione ferroviaria Nagano.

La stanza e il bagno erano puliti e belli. Ci siamo guidati, ma c'erano molti parcheggi. Abbiamo ricevuto bevande di benvenuto, crema di ghiaccio, chazuke e caffè mattinale gratuito durante il nostro soggiorno. Abbiamo potuto vedere il sole anche dalla nostra stanza. Il bagno pubblico era pulito anche con tutte le strutture, anche con sedie da massaggio. È stato assolutamente piacevole il nostro soggiorno, anche il ricevitore ha parlato buon inglese. molto raccomandato.

La stanza è di dimensioni normali e il materasso è abbastanza comodo. La colazione era molto buona! Le verdure consegnate direttamente dalla fattoria sono freschissime. La sera gli ospiti dell'hotel riceveranno anche spuntini di mezzanotte gratuiti~ Non lontano da JR e vicino alla strada del cibo, è molto comodo mangiare. Matsumoto non è lontano da Hakuba, ma è un peccato che mi sia fermata e non abbia avuto il tempo di fare shopping. Torna la prossima volta! Yyd di riso all'anguilla vicino all'hotel～Shikimi Matsumoto Ekimae～

Ho avuto un ottimo soggiorno in questo hotel. La stanza era pulita e temperata, offrendo un ambiente confortevole. La doccia era eccellente, che era particolarmente importante durante la stagione invernale. Il personale del check-in è stato estremamente utile e amichevole.Anche se non ho partecipato allo sci, sono stato impressionato dalla vasta gamma di attività del resort che ha consentito agli ospiti di esplorare la zona. In generale, è stata una fantastica esperienza, e consiglierei molto questo hotel ad altri.

We stayed in the hotel for one week. We like the hotel a lot. - Staff are nice and helpful, especially a passionate guy at the front desk. They helped us book restaurants and deal with toll payment. - Breakfast is great. We haven’t felt bored after one week given many varieties. Especially they have “today’s special”, different omelette every day. We like the wasabi cheese omelette. On the other hand, dinner buffet was ordinary. Food became cold. With the same price, we had a nice 7-course French dinner in a nearby restaurant. - Room is nice and clean, although a bit small. Bed is comfortable with different pillows. We have some difficulty to allocate our big suitcase in the room without block the way. However, we noticed poor management for laundry room and emergency cases. - There are only two washing machines. Some people put clothes on washing machines or nearby for queuing. We waited in-person for 15min several times, but someone claimed they came earlier, or said they need to add additional time for dry. We had to wait until midnight to do laundry. - Nice onsen, but poor emergency handling. One day I heard voices from speaker for ＞15min during shower, and then realized it was from a cell phone when I was in indoor bath pool. A lady with black glasses was using the phone in the pool (not sure if taking photos or videos)! I felt very uncomfortable and went to the outdoor onsen. But she came to outdoor onsen shortly. I went back to indoor onsen, and saw the phone on a chair beside the indoor onsen. Another guest also expressed her concern to me. I called emergency phone in changing room, said three times “someone is using cell phone in bathing area, please send a female staff asap”. Unfortunately the guy who answered the call does not understand English. 5mins later he came to the door of changing room, asking who called SOS. I told him again, and he finally understood, but did nothing except asked my room number. After we checked out the next day, the guy saw me and told me in Japanese that “sorry,but we will improve in future” (showed English translation to me). I was very disappointed. 1) Why did the hotel ask a guy who doesn’t understand English to take care of female onsen? What if someone fainted? 2) No actions were taken after I reported issue. No one came to stop the issue, no one checked whether inappropriate photos/videos were taken. Whole staff are nice, the hotel is poorly managed in some places.

We did last min booking due to change of trip plan and we ended up in a nice, cozy and Nordic style hotel. Staff are friendly and helpful, hotel is very new. Gym is cool. convenient store and 1-2 restaurants within walking distance. Location ideally for self drive traveller.

Rather old property. Some stains on the sofa, though they do not look like it can be cleaned. Other that that room is generally clean. However, hotel claimed that they do not have aircon during winter season, and said the only way to cool the room was to off the heater (which is the only mode the aircon duct can release), or open the window, though it is prone to bugs entering the room. Not recommended. Can stay at better properties near nagano station at similar price points.

My recent stay at Hotel JAL City Nagano was a pleasant experience. The hotel is remarkably clean, which was a top priority for me. The rooms were spacious and well-appointed, ensuring a comfortable stay. The hotel's location is another major highlight. It's just a short walk from Nagano Station, making it easily accessible for travelers arriving by train. The surrounding area is also bustling with shops, restaurants, and cafes, providing plenty of options for dining and entertainment. Several popular attractions, such as Zenkoji Temple and the Tokugawa Garden, are also within walking distance, making it easy to explore the city's cultural and historical sites. While the hotel offers basic amenities, it's the cleanliness and convenient location that truly make it stand out. If you're looking for a clean and comfortable hotel in Nagano with easy access to major attractions, Hotel JAL City Nagano is a great choice.