The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
The hotel room was nice and modern but the view from the booked room faced it's own wall (no view). As a result, I had to cancel the reservation & opt for a more expensive room with a view. It's location and surroundings are much to be desired.
Front office staffs are friendly but rigid and not flexible.
Not much amenities; just a small gym beside the small pool and a massage desk for massages to be done in your room. Do check your towel, bedsheet and pillow cases for any stains or dirt and get it replaced immediately. A 3.5 star rating for me.
The hotel is very old no security measurement. All level can access no need access card.
Breakfast is below standard don’t expect much.
The spa is great. Good for relex.
La struttura è strategica, vicino ai centri commerciali e alle famose aree da pranzo. La stanza che ho soggiornato era pulita, confortevole e dotata di moderne strutture. Il colazione è stato anche delizioso, con una varietà di opzioni alimentari servite. In generale, consiglio fortemente questo hotel per un piacevole soggiorno 🫰🏻🫰🏻
sudah 2 kali nginap disini dan tempat nya rapi, bersih, nyaman, akses kemana-mana cukup dekat karena berada dipusat kota, harga juga sangat murah, saran saya tolong fasilitas toilet dibenahi karena kerannya pada susah diatur saat mandi, sarapannya lauknya direfill ketika hampir mau habis
sangat menyenangkan menggunakan aplikasi ini.. dapat harga termurah dibanding aplikasi lain..
hotel sangat nyaman, staf sangat ramah dan kamar super bersih..
rekomended buat liburan keluarga..
Fantastico
41 recensione
9.6/10
Prezzo da
22 €
per night
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8.4/10
Molto buono
SStizaThe exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.
IIntanHamidLocation : good / strategic
Breakfast : nice
Room : old building / toilet got problem
Rate price : expensive for that old building
Overall happy to stay there
UUtente ospiteExcellent location and friendly service staff :) We stayed for a night and went to their in-house massage which accepted bookings until 12am. The massage was great!
The hotel room itself was clean and well furnished. Bed was so soft and comfy that i still miss to this day. If you want to have a restful good night's sleep i highly recommend this hotel.
Thank you and we will stay again in future! <3
UUtente ospitethe room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
Aangelina jolieeeLa struttura è strategica, vicino ai centri commerciali e alle famose aree da pranzo. La stanza che ho soggiornato era pulita, confortevole e dotata di moderne strutture. Il colazione è stato anche delizioso, con una varietà di opzioni alimentari servite. In generale, consiglio fortemente questo hotel per un piacevole soggiorno 🫰🏻🫰🏻
UUtente ospiteVorrei che ci fosse un bidet esterno installato, perché quello che è interno bidet è pieno e non raccomandato di usare per pulire soprattutto la vostra zona privata.
Anche l'opzione di mangiare dovrebbe avere alcune scelte occidentali.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
Aangelina jolieeeI was very impressed with my experience. The hotel's strategic location, just a few steps from the city center, makes it very convenient to get around.
The hotel staff was very friendly and helpful throughout my visit. They provide excellent service, always ready to help with a smile on their face. The room I stayed in was clean and comfortable, equipped with all the facilities I needed. The hotel facilities also deserve a thumbs up. Their swimming pool and fitness center ensured I stayed active during my stay. Breakfast in the hotel restaurant was also excellent, with a wide choice of delicious food 💯💯
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