Stati Uniti d'America: hotel con internet nella provincia di Pennsylvania

I wish I could say our last 24 hours here have been great, but I can’t. On Wednesday when we needed to extend our stay someone from the front desk, put a reservation in for us, called us back and told me that the reservation was completely taken care of and not to worry. My keys were waiting for me at the front desk when I got back from working that night very late probably after midnight we already had the keys. I went to the room and went to sleep when I went to work the next morning and later in the day I received a phone call from Leighton, giving me a very difficult time about extending my reservation for the next night telling me that the previous night had not been paid for and it was $141. When I tried to tell him what I had already been told there was no listening to what I had to say and what I had already been told. He told me that I had to come to the front desk immediately and pay for the previous night as well as pay for that night. I was already working close to an hour away and told him that that was impossible. I told him that I would go online and make the reservation for that night, but I could not deal with anything with the previous night until I returned. He told me that I had until 8 o’clock otherwise he was canceling that night’s reservation. He was beating me repeatedly. He did not want to listen to what I had to say. He was so awful to deal with. I could go on and on. When I returned, it took me until past 1 o’clock in the morning to get the entire issue straightened out because I had not been told that whoever made Wednesday night‘s reservation had also booked one for Thursday night as well and they expected me to pay for two nights totaling well over $200. I certainly was not going to pay for a second night, knowing that I had already previously booked a reservation online, of course at that hour, Leighton was nowhere to be found, and certainly he was not answering his phone or his text messages. They were threatening to cancel my reservation, leaving myself. My two children stranded for the night, They were changing shifts to any people had things to say there was too many people involved. I was getting too many and too much different information. This was just way too much for me to handle. I was told that I needed to pay one price somebody else that I needed to pay a different price I was told I needed to pay something else. It was just way too much and too many people were involved. Finally at 1 o’clock in the morning, I paid the $92 I was able to check into my room and go to sleep. The next day, I was then told that I was not able to make a reservation to extend my stay further and I’m only allowed to make reservations for one week at a time. Nowhere have I been told that I have to make reservations one week in advance for seven days at a time I have stayed at Marriott residence Inn before and never have I had to make reservations for seven days at a time, but I was told the manager can put that rule. into effect. what happens if I only want to stay here for five more days? Do I still have to pay for seven? I don’t know, regardless we had a broken dishwasher in our room and they thought it would just be easier instead of repairing the dishwasher to make us change rooms and move us from one end of the hotel all the way down to the other

Tutti i membri del personale erano molto carini e amichevoli!

Buon hotel a 30 minuti di auto dal centro di Philadelphia. Buoni ristoranti e negozi vicino. Aveva solo pochi piccoli bagni e cassette. Di resto hotel sicuro e ampio e funzionale.

La stanza è buona. Ho vissuto due notti negli agosto 21 e 22, ma quando sono andato via dal negozio ho dimenticato di prendere due T-shirt e una camicia nella cassaforte. Dopo due giorni e 25, sono andato alla ricetta dell'hotel per chiedere se non l'ho trovato o se l'ho perso.Dopo aver saputo i risultati, l'umore non è stato buono.

酒店位置不錯，周圍有很多餐廳還有一個沃爾瑪。可以免費停車。 房間還行，沒有電水壺和拖鞋。不過設施比較陳舊，應該是一家老酒店了。 整體感覺還好

Hotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.

Il secondo soggiorno qui l'hotel stesso è pulito e molto comodo, le camere sono ben attrezzate. Il colazione è abbastanza buono. Questa volta abbiamo avuto un po' di lotta al check in che ha anche causato un problema al colazione il giorno successivo. La signora che ci ha controllati (Megan) mi ha chiesto quattro (4) volte se avevo bisogno di parcheggio e non mi credeva quando ho continuato a dire no. Ci ha anche detto che la nostra stanza non era pronta, anche se ci siamo reclutati alle 4:00, un'ora dopo l'orario di check-in, e ci ha detto che avremmo dovuto prendere una stanza di 2 regina invece di una stanza di re. Le ho detto che preferiremmo aspettare una stanza re perché è per questo che abbiamo pagato, e guarda, improvvisamente aveva una. Abbiamo pagato per colazione con il nostro soggiorno, ma lei ha dimenticato di dare i biglietti per colazione. È stato molto pesante quando siamo andati a colazione il giorno dopo e doveva insistere che abbiamo pagato per colazione. Ci hanno ancora dato un conto per colazione, ma dopo aver parlato con il desk, si è reso conto che era un errore. Erano gentili, ma era ancora molto difficile difendere il fatto che abbiamo già pagato per il colazione, dicendo che siamo il secondo gruppo quel giorno che il desk aveva dimenticato di dare biglietti per il colazione. In generale, oltre al popolo e alla cattiva causa, è stato un buon soggiorno. Spereremo un miglior servizio la prossima volta che torniamo.

Più tempo siamo rimasti, meno i punti sono diventati. Quando ci siamo accolti, a prima vista tutto era di 5 stelle. WiFi e posizione sono sicuramente 10/10 per me. La mia prima domanda era con il frigorifero non funzionava, ho abbassato il tempo al più basso possibile, ma non c'era cambiato nulla e ho notificato il desk front e hanno detto che avrebbero mandato qualcuno a controllare entro un'ora e quella persona non si è mai presentata io non sono Certo che se arrivarono mentre uscivamo, ma quando tornammo, il frigorifero era ancora caldo. Questa questione non era mai stata risolta fino al giorno in cui uscivamo. Era molto deludente, perché avevo cibo per bambini che doveva essere refrigerato. Le cieche della camera da letto non bloccano nulla di luce, e la nostra stanza era contro un parcheggio che la testa brillava tutta la notte, e così difficile dormire, spero che la proprietà possa avere migliori tende o ciechi. In secondo luogo, non sono sicuro se mi sia perso da qualche parte per loro non offrire la custodia di casa, almeno c’è un lavatrice e un asciugamano, quindi ho appena lavato i guanti da solo. Abbiamo soggiornato 6 notti e nessuno è mai venuto a rinfrescare le camere, o addirittura aggiungere carta da bagno o bagagli. I pavimenti erano visivamente sporchi e polverosi come se non fossero stati vuoti da mesi. La zona comune del nono piano era così affilata, il bagno era così sporco e odorevole, il divano così sporco che non potevo nemmeno sedermi su di esso. Il sistema centrale di raffreddamento/riscaldamento produce un rumore strano e lungo ogni tanto, e si è svegliato mio figlio. Ho trovato un modo per sopprimerlo, e questo è stato molto frustrante.

The staff was very nice and friendly. The chlorine smell was overwhelming in the lobby and it was even worse in the pool area. We couldn’t stay in the pool area for more than 5 minutes before we had rashes and had trouble breathing because of the chlorine. The room was not that great a broken receptacle cause me a minor zap. A random chair in the far corner that seemed wedged against the wall had a water stair or something on the foot rest part (we stayed away from that it looked like it had seen better days or was ready to just give up. Broken security lock on door, burn in curtain in a non smoking room, the curtain was hard to close, broken door stop on bathroom door, shower curtain was much too small for the shower which cause water to end up on the bathroom floor so much so that the bath mat couldn’t keep the floor without a small puddle. For a two night stay for two people we were given 3 towels. Thankfully I always bring my own towels. The jacuzzi tub was amazing though after we cleaned and disinfected it. The bed was extremely comfortable. Breakfast was nice. The incessant pounding that started the second morning at 10am and went until who knows when ( we got so sick of it we drove over to Hershey for the day around noon). The first day at 4pm was when we first noticed the pounding at 6:30 we went for dinner because the noise was a bit much and came back around 9:30pm. The next day (second day) we found out when it started again it was construction 3 rooms away they were putting in flooring.

Non è buono!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!