Indonesia: hotel con bar nella provincia di Sumatra Settentrionale

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?

Good hotel location near to many good food. Rooms are a bit old and sometimes had a musky smell. Very friendly service staff

Il personale è amichevole e utile. Le camere sono pulite e spaziose. Varieta di cibo per colazione. Posizione è molto centrale - Meno di 10 minuti a piedi dal Delipark Mall e Tjong A Fie Mansion. Anche la stazione di autobus è vicino, ma usiamo a prendere la maggior parte del tempo. Pls osserva che i pavimenti in Indonesia non sono generalmente mantenuti - quindi guardate per fori, rocce metalliche, superficie ineguale, ecc. Altamente raccomandato.

We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites. Breakfast was very delicious with western, asian, and local cuisine. We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in. Overall we have a great stay here and will definitely stay here again the next time we visit Medan.

Balkon nya bagus. Semua fasilitas oke dan dapat digunakan dengan baik.

Una delle migliori colazione a Medan.Meglio molto di aryaduta.Amico personale e checkout tardivo anche check-in precoce

Perfect for families and wonderful getaway. Only minus point is that its located on Samosir island. Nevertheless, everything you want is catered for and wonderful lake view. Staffs are EXCELLENT! They greet you cheerfully and attend to your needs patiently. KUDOS to the team. Chinese New Year 2025 Vibes!

buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon buon

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Everything is good except two points. Firstly the shower head and water pressure can be improved. The current ones are too old and not convenient to use. Secondly, I was disappointed during check in because I was provided with a smoking room despite my booking was for non-smoking room. I was informed that the hotel is full and there is no other option. Quite surprised because it was a weekday. With no other choice, my family and I entered the room but the smell was unbearable. I called the reception again to complaint. To my ‘pleasant’ surprise, another non-smoking room was provided to me to exchange. I wished this could be offered to me at first attempt then we can reduce the unnecessary unpleasant experience.