Regno Unito: hotel con bar nella provincia di Aberdeenshire

My trip was totally ruined by the end/check out. Upon checking out they asked me to settle a £36 bill. I queried this as the previous night I ate in the Luna Dome but had paid the bill after my meal. I was advised by the receptionist that the drinks bill related to my first night's stay, where 3 drinks were ordered in the Titan Bar, then shoved a signed receipt in my face. The signature was not mine but it did have the same surname as my mum, who was also present for my weekend stay. It definitely was NOT my mum's signature but the receptionist clearly did not believe me, so as embarrassing as the whole situation was, with a queue gathering behind me, I had to bring my mum into reception to explain. My mum explained that she had not been in the Titan Bar, never mind order £36 worth of drinks! We were experiencing a chilled out weekend away with my 2 year old daughter, not on a boozy weekend. When queried why the bill was stapled to our room number, we were advised that due to the hotel being cashless, patrons simply sign a receipt and staff match it too guests who stay surnames! What!? So you merely play snap with bills and patrons surnames? If your a Smith/Jones, good luck, dread to think how many bills you'll be hit with. What was a lovely weekend away, was ruined in the last 5 minutes.

Abbiamo soggiornato in un spazioso duplex di due camere da letto per due giorni nel mese di maggio. La nostra camera e le strutture in loco sono ben attrezzate e mantenute in condizioni senza spazi. Le foreste circostanti sono tranquille e bellissime per camminare. La posizione è a circa 20 minuti a piedi dalla città di Ballator.

La mia figlia e io potevo andare al giorno di apertura dell'universo di Aberdeen, a pochi passi dall'autostrada e a un corto giro nel centro di Aberdeen. Abbiamo cenato in India Brasserie lungo la strada, che era molto bello, e il colazione dell'hotel era una tariffa standard e una scelta ragionevole. Si consiglia l'hotel per un soggiorno fuori con la ricchezza e la bustina della città- parcheggio proprio fuori dalla porta, e un parcheggio e un'attrezzo a breve distanza dall'hotel. Anche il personale era utile e piacevole, ma il check-in era semplice e così era. Tornerei se avessi bisogno di visitare Aberdeen in futuro.

Amo assolutamente questo hotel. Il servizio era magnifico. Il personale è davvero caldo e amichevole. I cibi sono vicini. Amore la camera, è pulita e moderna e tranquilla. Il letto è super comodo. Molto raccomandato.

L'ambiente è particolarmente bello, l'igiene è ancora buona, la posizione è buona, il prezzo è ancora molto pratico

A Fairytale Wedding at the Britannia Waterside Hotel Our wedding at the Britannia Waterside Hotel was nothing short of a fairytale. The riverside views, luxurious accommodations, and unparalleled service made for an unforgettable day, exceeding our highest expectations. The allure of the Britannia Waterside Hotel is not just its beautiful location, but also the extraordinary team that works behind the scenes to create magic. At the helm of this team is James Forbes, whose dedication and passion were evident throughout our entire wedding planning process. James was more than a wedding coordinator; he was a confidant, a guide, and a friend. He addressed every one of our concerns with patience and provided invaluable advice that helped us make the right choices. The staff, under James's leadership, was phenomenal. Their attention to detail, professionalism, and genuine care for our special day was unmatched. Every little detail, from the placement of decorations to the timing of events, was executed perfectly, making our day flow seamlessly. They truly went above and beyond to ensure that our wedding was the best day of our lives. The culinary team outdid themselves with an exquisite menu that catered to a variety of dietary preferences. Each dish was beautifully presented and tasted as wonderful as it looked. Many of our guests commented that it was the best wedding food they had ever tasted. The accommodation at the Britannia Waterside Hotel was indeed very comfortable. The rooms were spacious, tastefully decorated, and offered stunning views of the waterside. Waking and having breakfast with the view of the river Ugie as a newly married couple was a delightful experience that added to the magic of our wedding. In conclusion, our experience at the Britannia Waterside Hotel was truly extraordinary. We owe a large part of our perfect wedding day to James Forbes and the fantastic staff. We highly recommend the Britannia Waterside Hotel to anyone planning their wedding. It's not just a venue, but a place where dreams are brought to life.

Il mio soggiorno di 2 notti è stato un ottimo servizio da parte del mio ospite.

My trip was totally ruined by the end/check out. Upon checking out they asked me to settle a £36 bill. I queried this as the previous night I ate in the Luna Dome but had paid the bill after my meal. I was advised by the receptionist that the drinks bill related to my first night's stay, where 3 drinks were ordered in the Titan Bar, then shoved a signed receipt in my face. The signature was not mine but it did have the same surname as my mum, who was also present for my weekend stay. It definitely was NOT my mum's signature but the receptionist clearly did not believe me, so as embarrassing as the whole situation was, with a queue gathering behind me, I had to bring my mum into reception to explain. My mum explained that she had not been in the Titan Bar, never mind order £36 worth of drinks! We were experiencing a chilled out weekend away with my 2 year old daughter, not on a boozy weekend. When queried why the bill was stapled to our room number, we were advised that due to the hotel being cashless, patrons simply sign a receipt and staff match it too guests who stay surnames! What!? So you merely play snap with bills and patrons surnames? If your a Smith/Jones, good luck, dread to think how many bills you'll be hit with. What was a lovely weekend away, was ruined in the last 5 minutes.

Wowee what a lovely place to stay. This is a charming hotel with plentiful of places to sit back in comfort and enjoy the peace and quiet. Caters for the slightly older guest though don't let this put you off. The staff minus one (rude and non people skilled Polish lady) are some of the best and are really down to earth and friendly. The room I had was immaculate and the bed very comfortable. Food is prepared by an amazing chef who goes far and beyond to bring you some lovely meals freshly prepared. This hotel is on the return list for the future

Returned to Thainstone House for a long weekend with key aim to relax, enjoy surroundings, have time in the Spa plus taste well prepared foods and sample various whisky's - all aspects fully achieved !!! From Emma at Reception, general manageress Natalie to Rachel in the Spa area, the staff are really friendly and clearly make an effort to ensure anyone staying feels relaxed. Many are learning their trade within the hospitality sector so as hotel was particularly busy, could benefit from having several additional members of staff to assist at breakfast, evening meal times or in the bar area. Room was spacious and bed very comfy - nice touch of offering Tunnocks tea cakes & wafers to have with a cuppa !! Enjoyed a couple of massages which were excellent, pool and Spa area ideal with no rush or time limit. With sun shinning, trees in full autumn colours, wildlife all around - what is there not to enjoy. Thank you and will definitely be back soon.

Amo assolutamente questo hotel. Il servizio era magnifico. Il personale è davvero caldo e amichevole. I cibi sono vicini. Amore la camera, è pulita e moderna e tranquilla. Il letto è super comodo. Molto raccomandato.

A Fairytale Wedding at the Britannia Waterside Hotel Our wedding at the Britannia Waterside Hotel was nothing short of a fairytale. The riverside views, luxurious accommodations, and unparalleled service made for an unforgettable day, exceeding our highest expectations. The allure of the Britannia Waterside Hotel is not just its beautiful location, but also the extraordinary team that works behind the scenes to create magic. At the helm of this team is James Forbes, whose dedication and passion were evident throughout our entire wedding planning process. James was more than a wedding coordinator; he was a confidant, a guide, and a friend. He addressed every one of our concerns with patience and provided invaluable advice that helped us make the right choices. The staff, under James's leadership, was phenomenal. Their attention to detail, professionalism, and genuine care for our special day was unmatched. Every little detail, from the placement of decorations to the timing of events, was executed perfectly, making our day flow seamlessly. They truly went above and beyond to ensure that our wedding was the best day of our lives. The culinary team outdid themselves with an exquisite menu that catered to a variety of dietary preferences. Each dish was beautifully presented and tasted as wonderful as it looked. Many of our guests commented that it was the best wedding food they had ever tasted. The accommodation at the Britannia Waterside Hotel was indeed very comfortable. The rooms were spacious, tastefully decorated, and offered stunning views of the waterside. Waking and having breakfast with the view of the river Ugie as a newly married couple was a delightful experience that added to the magic of our wedding. In conclusion, our experience at the Britannia Waterside Hotel was truly extraordinary. We owe a large part of our perfect wedding day to James Forbes and the fantastic staff. We highly recommend the Britannia Waterside Hotel to anyone planning their wedding. It's not just a venue, but a place where dreams are brought to life.

Abbiamo soggiornato in un spazioso duplex di due camere da letto per due giorni nel mese di maggio. La nostra camera e le strutture in loco sono ben attrezzate e mantenute in condizioni senza spazi. Le foreste circostanti sono tranquille e bellissime per camminare. La posizione è a circa 20 minuti a piedi dalla città di Ballator.