Hotel a 3 stelle in Alberta, Canada

I'm not the one that leaves bad reviews but I have to do this . This isn't your typical holiday inn you're used to . Far from it . Stains on blinds, not the typical spacious room I'm used to . The heating system made constant dragging noise at intervals all night . We couldn't sleep . Not what I was expecting . Then I called to see if there was an option to get the room upgraded , the lady that picked up was too eager to shut me off . There was no professionalism . Microwave was making creaking noise and the tv wasn't working when I checked in though that was fixed promptly when I called them in . I'll give them a 5/10. I've been to other Holiday Inns in Edmonton, and they are top class with very decent people at the front desk . This is just one old hotel trying to live up to the franchise name. Not close !!!!! Never again!!!

E'stato bene.Stavo ancora aspettando il mio deposito incidentale.

Il primo agente del desktop, Mainuddin, mi ha lasciato in arresto per più di 30 minuti quando mi ha chiesto di entrare in check-in precoce; solo per dire no. La cosa strana è che ha dimenticato che ero in arresto. Spero che la gestione debba prendere tempo per allenarli. Era anche lui che mi ha aiutato durante la mia ultima permanenza, che era proprio così cattiva. Non è fornito colazione, ma Cora è vicino. La prossima volta mi prenoterò altrove, dove non sarò sconvolto o avrò sprecato il mio tempo. Ho anche ricordato al desk front multiple volte che avevo bisogno di un frigo e una microonde nella mia stanza.

This is the 2nd time I booked this hotel residence the first time March last year without a online booking then I booked through tthrough this year January 30 to February 3rd , I booked this hotel because it's been good service the first time I booked here and I had both times had good service. The hotel is a good location as it has bus service to downtown and southcentre that stops at chinook #10 & 15 + the Red line to somerset and Tuscany with easy transfer to the other lrt line blue line to saaddletown and 69st west end. I only used my hotel to relax and sleep other then that I was exploring and visiting family and friends. The front desk and cleaning staff was amazing 👏. The next time I vacation to Calgary expect a booking from this guy for a 3rd time.

Room was average at best Pillows lumpy and it affected my  sleep Went to buy a bottle of water it was 4.50 Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on Cheap price but would try a different   place next time Average at best!!!

Excellent hotel at a great location. Breakfast was good but could be improved by providing variety of food and most importantly place the tag next to food tray.

Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.

This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the ****** while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.

Quick and easy checkin and checkout process. We were staying on a non-smoking floor, and we unfortunately had the worst smells of ********* flooding into our room. We called down to front desk, who were going to look into it. Nothing done about it. Advised front desk at checkout of the situation and they didn’t seem to care. Other than that. Was a good location for us too.

There was no receptionist at the counter while we arrived, so we had to wait for a while and checked-in. Staffs might be busy and not friendly as other hotels.