Hotel a {{star}} a Nusa Tenggara Occidentale, ({{countryName}})

Questo resort è fantastico. Siamo stati aggiornati per festeggiare il nostro fidanzamento e abbiamo ricevuto anche una torta gratuita. La camera è enorme e tutte le comodità erano fantastiche. Gli happy hour nei diversi bar sono stati un punto culminante. La piscina è davvero bella e pulita. Il cibo è fatto per soddisfare i gusti dei turisti, ma se vuoi dell'autentico delizioso pesce, c'è un posto fantastico nelle vicinanze. Ritornerei sicuramente.

The hotel offers good service, with a lovely pool and bar area on the beach. Breakfast was great with a big choice in it's buffet. If you are family with small children then it's suitable, but I would not recommend it to couples or solo traveller's looking for solitude and relaxation. It's noisy not only from the pool but loud speakers spoilt the sanctuary of the room and recreational areas. The beach in front of the hotel has many hawkers awaiting hotel patrons to sell their merchandise who bother the patrons who attempt to enjoy the sea. The hotel was grand in its day, but little has been done to keep it up to date.

Loads of potential and most of the staff are friendly and try their best. The resort could focus on training their employees so that they can deliver services on a more higher level. They are able to do their jobs but it's very basic and doesn't fit the brand image that they are trying to portray. The food quality was not of high standard and when the hotel is not full they cold probably provide a set menu for breakfast. It may not be as good at first, but for reducing food wastage and food related health it could be beneficial. Our stomachs weren't happy when we ate at the resort because of this. For staff, you can empower your workforce by rather having a few people who are highly skilled but in a variety of areas. Maybe doing family weekends and have a kids club going to get younger families witih kids under 12 to come, as I feel like this is a great resort for young families since the beach is calm and the pools are set up like that. There is a massive area on the one side of the common area that could possibly have a play area with a little crafts centre going. The location is far from most places so if the resort focused on uplifting this would probably help a lot. It really has a lot of potential.

Отель соответствует соотношению цены и качества. Территория ухоженная. Бассейн чистый. В целом, пребывание в отеле оставило положительные впечатления.

The resort was pure luxury after island life! The hotel room was stunning and spotless, and it was wonderful to sleep in clean sheets. The open-air bathroom was amazing! I enjoyed the pool area and its views towards the sea. I had delicious meals at the restaurant while gazing at the ocean and listening to its soothing sounds. So relaxing! I also tried the hotel spa, and the massage was absolutely wonderful. The staff was super friendly and helpful. I truly enjoyed my stay here. I only stayed for one night, so I can’t comment on the location. 10/10.

Quiet hotel in an isolated location. Expect to rent a bike, but thankfully, the concierge organized a private taxi for us (Grab riders are rare outside of the airport). 5/5 service for that.

L'hotel più bello in cui sia mai stato. Qui è tutto così tranquillo, calmo, confortevole e incredibilmente amichevole. Persone - ringraziamenti speciali. Sono così accoglienti e cordiali che vorresti semplicemente sparire in questo posto e non andartene mai più. Il mare è raggiungibile a piedi. Anche bar e negozi. Le camere nell'edificio principale sono molto ampie e confortevoli. I cottage dall'altra parte sono, secondo me, più piccoli e bui, ma hanno anch'essi il loro fascino. Questo hotel ci è piaciuto così tanto che abbiamo prolungato il soggiorno per l'intera durata del soggiorno, ovvero 1 mese.

the place was tooooo beautiful. did set a lower expectation based on the reviews for the maintenance but they still tried their best. paint chipping here and there shouldn’t be an issue. we had issue with aircond and complained , they got it fixed immediately. able to see both ocean and mountain view from our open balcony, enjoyed jacuzzi with those view and the night stars was just too beautiful. we also got to see sunset from our room. it was just tooo much of a perfect spot honestly. breakfast was not buffet but rather ala carte menu

I had high expectations for my stay at Kebun Villas & Resort Lombok, given its potential and picturesque setting. Unfortunately, my experience was far from satisfying, marking a clear departure from the resort's former glory days. The first thing that struck me was the overall lack of maintenance. It's evident that the property has seen better days, with clear signs of wear and tear. The grounds, which could have been immaculate, were poorly kept, diminishing the natural beauty of the location. A major letdown was the swimming pool. Despite the tropical allure, the pool was in a dire state - the water was murky, and it felt uninviting. Even after I pointed this out, and the staff seemingly cleaned it, the improvement was minimal. The water remained cloudy, making it less appealing for a refreshing dip. The room itself was just okay. The air conditioning worked well, which was a relief, but this was overshadowed by the state of the bathroom. It was disappointingly dirty, with massive stains and a shower glass covered in limescale. It seemed as if it had only been rinsed with water, without any proper cleaning agents. Adding to the discomfort was the sight of several out-of-use rooms. Through their windows, one could see disarray - bare mattresses, safes left haphazardly on them. It was a sad sight and spoke volumes about the current state of the resort. Overall, Kebun Villas & Resort Lombok falls short of its potential. It's a shame to see a place with so much promise deteriorate like this. The management needs to take immediate action to restore and maintain the property to its former standards. Until then, I find it hard to recommend this resort for a pleasant stay.

Kamar mandi bau, airnya kadang kecil, tp air panasnya bekerja dengan baik. Penerangan kamar kurang shg kamar terkesan seram. Fasilitas kamar cukup lengkap ada toiletris dan coffee maker, tapi kami mendapatkan sprei kami berlubang dan tancapan listriknya tidak banyak/tersembunyi. Di dalam kamar cukup bersih tapi fasilitas di luar kamar spt kurang terawat, air kolam renangnya berwarna hijau jadi mikir lagi mau berenang. Untuk lokasi cukup baik dekat dengan banyak pusat oleh2, cocoknya utk hari terakhir sj sebelum ke bandara.