Hotel a 3 stelle in Provincia di Río Negro, Argentina

Upon arrival in cerro catedral. Met by Samuel who was very warm and friendly. He and the morning receptionist (i’m sorry you were amazing i just forgot your name). They gave advice and offered options as my ski plans did not go as intended. Regardless this place has an incredible walking distance to Cerro Catedral base. That’s the compliments i can give. This was the most expensive accommodation of my whole trip. I knew it was a simple ski lodge but upon arrival i told Samuel about my flight troubles and asked him what’s to order in room service. Was just the one option grilled chicken and your choice of side. Okay food arrived hot and well. Good portions but all the sauce packets given (at least 5 mustard and 5 ketchup) they were all expired as i opened the mustard to discover a thick foul smelling sludge. I was tired hungry and out of options i just ate the food without condiments. Breakfast was as expected from Samuel’s description and had no issues but arriving at 9am for there to be scraps of eggs left. The ham looked very heavily processed with some clear rubber looking (it’s to be assumed as the fat) bits hanging off. Look maybe i’m being picky but for the money spent i’ve had far value for dollar in my years of travel. Regardless, the noise you can hear in the rooms, from the lift, to foot steps, to neighbouring rooms. Hard to sleep especially with an early snow day tomorrow. The room overall very ancient, pillows flat, the balcony light switch nowhere to be found. The outlets sparked everytime i’d try to insert something inside. TV too old for me to figure out how to use, Thank you Samuel for assisting me in figuring things out. Regardless besides my abundance of complaints. I enjoyed my time having a location with a view of the mountains. Sheets and towels changed daily. Would’ve liked liquid soap but oh well. Last thing is that the hot water was amazing and would last long enough for my shower. Greatly appreciated

Not sure why this hotel gets so highly rated. It was noisy. I had room 502, a large room on the 5th floor, facing Guemes Street (I think..). It had a large king bed, a kitchenette and a balcony.  I found it was a bit tired.  The wall that leads out onto the balcony is all floor to ceiling glass and has sliding doors.  I don't think that it was double glazed, the seals were non-existent and let in every bit of noise from the busy street below as well as the noisy air conditioner compressor on the balcony. There were no seals on the hallway door and no soft close.  I definitely won't be staying again.

Il personale, e in particolare Gonzalo, era così utile. Da organizzare il trasferimento aeroportuale a/da, da dare consigli su luoghi per vedere localmente, e di solito essere incredibilmente utile. Lo spazio stesso ha una bella vista vista sul lago con montagne andine in vista. La stanza era affascinante e pulita - con pavimenti riscaldati!!! La posizione è lontana dal centro di Bariloche, così è stato molto più tranquillo che amo. Anche vicino a un parco fantastico per andare a piedi e vedere le cascate. Non hai bisogno di una macchina, ma probabilmente lo consiglio.

Quando ci prenotiamo dovevamo pagare all'hotel, ma il pagamento è stato effettuato in anticipo (e non solo come deposito) in modo che non potevamo sfruttare il tasso turistico che ha reso il nostro soggiorno molto più costoso di quanto previsto. Questo sembra essere una confusione tra il modo in cui Trip e l'hotel funzionano. Inoltre, siate consapevoli che l'hotel non ha una macchina per carte, quindi è necessario pagare attraverso il sistema online anche se personalmente. L'hotel stesso era bello e il personale amichevole e utile, ma il pagamento ha davvero preso il brillo del nostro soggiorno.

All staff are very friendly, polite, and nice. Thry make people feel very welcoming. They give good recommendations of restaurants. The hotel is older and at the center of everything which is convenient for the first time visitors to Bariloche. The rooms on the street side can be very noisy, but you can request for the quieter side.

Reception asked us to make the check in ourselves with a link they provided which wasn’t working. After 30 mins trying without success they said it was ok and they could do it 🤨🤨 Plus they gave us a room and then changed us to a different one with 3 small beds (when we asked for a double and a single)

We enjoyed our time at the hotel overall. One thing to note is that the hotel does not allow outside food, and there is no eating in the rooms. Most of the staff was very friendly. A negative point was breakfast often running out of items, with no plans to replenish them, unless asked specifically.

The hotel is located close to the central square. Very convenient. They provide hot and cold water    All day. Everything is basic but meets my needs.  Shower water is  good. Breakfast is typical  Argentina hotel’s  continental menu, limited options. Staffs are friendly and helpful .

Loved my stay at plaza hotel, the views are amazing from the hotel. The free buffet breakfast far exceeded my expectations, I could get fruit salad, eggs on toast, juice, cakes and coffee. The staff were very friendly, and I would come back and stay here again. Thanks Alex

SERVICE WAS GREAT, MARIA AND MELINA SO GENTLE AND READY TO HELP, FACILITIES VERY GOOD, GREAT INTERNET AND WIFI, GREAT BREAKFAST WITH EVERYTHING YOU MAY NEED, LOCATION CLOSE TO EVERYTHING, CLEAN SPACIOUS ROOM, CLEAN TOWELS AND SHEETS, I WILL BE BACK , THANK YOU VERY MUCH