Hotel a {{star}} a Giava Orientale, ({{countryName}})

C'è una sala fumatori, c'è un SAP all'11° piano e dalle 9 alle 15 c'è uno sconto del 20%. C'è una piscina al 17° piano, la biancheria da letto è comoda e c'è molta acqua calda! Il nostro volo partiva alle 9:50 del mattino. Se avessimo ordinato il servizio Grab alle 6:30, un autista avrebbe ritirato l'ordine rapidamente. Prendere un taxi per l'aeroporto sarebbe costato meno di 40 yuan. Siamo partiti la mattina presto e abbiamo chiesto all'hotel di prepararci la colazione in anticipo~

We booked 3 rooms for 3 nights. 2 rooms are OK but we are given 1 room at the ground floor which are facing parking lots without any view… We choose to stay at this hotel solely because we want to enjoy the scenery but 1 room was facing the wall, nothing to see except parked car🤦♂️

È un bell'hotel, con ottimi servizi e colazione. Anche la posizione è buona. Sfortunatamente, le lenzuola nella stanza erano troppo sporche. Non c'erano pieghe. Era ovvio che le lenzuola non erano state cambiate dall'inquilino precedente. Inoltre, c'erano macchie di sangue sulle lenzuola. Ho dovuto chiedere alla camera degli ospiti di cambiare le lenzuola nel cuore della notte.

Warm, friendly staff who gave good and practical advice about the protests and safety, much appreciated . Housekeeping was impeccable and thoughtful and really prompt with adhoc requests.  Rooms are large (size norms from a different time) and the mix of analog vintage features and updated features is charming. Clear and strong WIFI , clean rooms especially for tropical setting The buffet spread is excellent quality, clean and a good mix of delicious local and international continental options.  The spa is lovely, though service can vary - I had a lovely therapist and my friend’s therapist was using her phone during the session (which is not acceptable at any massage place, what more at this spot) incongruous with the very high service and hospitality standards set by the rest of the staff. Would come back and stay here again!

The service was outstanding! Lovely lovely staff. The breakfast was also amazing and they made special things for gluten free. The pool and some of the facilities are a bit dated but still nice.

valutato eccellente posizione servizio servizi pulizia ma pulizia da tenere d'occhio sulla quantità di articoli da toeletta come shampoo, balsamo e lozione - ha 2 set invece di 1 per coppia e contenuto completo piuttosto porzione. Istruzioni da visualizzare dove è nascosto il pannello luminoso.

I had an incredible experience at Bumi Surabaya City Resort, and I can't recommend this hotel enough! Nestled in a lush garden setting right in the heart of Surabaya,excellent service, and beautiful surroundings. The spacious rooms offered stunning views of the city, providing a perfect blend of relaxation and luxury. I particularly enjoyed the rich breakfast buffet, featuring a delightful selection of both local and international dishes, all freshly prepared and delicious. Moreover, the hotel's facilities had a lovely swimming pool surrounded by greenery, two tennis courts, spa and massage ,perfect for unwinding after a day of exploring the city. What truly stood out was the hospitality of the staff. Everyone was friendly, welcoming, and eager to ensure that my stay was enjoyable. The atmosphere was relaxed, making it an ideal spot for both business and leisure travelers. It’s my second stay at Bumi Surabaya and I look forward to returning in the future. If you're looking for a blend of comfort and charm in Surabaya, this is the place to be!

Il soggiorno a Shangri-La Surabaya è stato un'esperienza eccezionale dall'inizio al termine. Il servizio era caldo e professionale ogni membro del personale è andato sopra e oltre per assicurarci che ci sentissimo benvenuti e curati. La stanza era spaziosa, pulita e elegantemente arredata con un perfetto equilibrio di comfort e lusso. La vista dalla stanza era anche un plus, offrendo un paesaggio tranquillo che si sentiva rilassante dopo un lungo giorno. La colazione è stata un'enfasi, dalla varietà dei preferiti locali indonesiani ai piatti occidentali e asiatici.La zona della piscina e l'ambiente lussuoso giardino rendevano facile dimenticare che era in mezzo a una città occupata. Localizzazione, è convenientemente vicino ai centri, ristoranti e strada principale, ma l'hotel stesso si sente come una fuga tranquilla. Sicuramente consigliere Shangri-La Surabaya a chiunque cerca un'esperienza di cinque stelle con vera ospitalità.

I recently had the pleasure of staying at The Westin Surabaya, and my experience was nothing short of exceptional. From the moment I arrived until my departure, every aspect of my stay reflected the high standards that Westin is known for. Check-In and Reception: The check-in process was smooth and efficient. Staff members at the front desk were welcoming, professional, and attentive. Despite arriving slightly earlier than the standard check-in time, the reception team made every effort to accommodate me promptly, setting a positive tone for the rest of my stay. Room Quality: I stayed in a beautifully appointed room featuring modern decor, plush furnishings, and floor-to-ceiling windows offering a stunning city view. The room was immaculately clean and thoughtfully designed for comfort, with Westin’s signature Heavenly® Bed ensuring restful sleep. Amenities such as a spacious work desk, fast Wi-Fi, and a well-stocked minibar added to the convenience. Facilities: The hotel’s facilities are top-notch. The gym was large, modern, and well-equipped, catering perfectly to guests who wish to maintain their fitness routines. I also enjoyed the serene outdoor swimming pool, a perfect retreat for relaxation. The Heavenly Spa offered a luxurious experience, with professional therapists and a calming ambiance that helped me unwind after a long day. Dining: Dining at The Westin Surabaya was a highlight. The breakfast buffet at Magnolia Restaurant featured a vast selection of both local and international dishes, all beautifully presented and fresh. I also tried room service one evening, and the food arrived promptly, still warm, and well-prepared. The hotel’s attention to culinary detail truly enhanced the overall experience. Staff Service: Throughout my stay, the service was consistently outstanding. Every staff member I interacted with — from housekeeping to concierge to restaurant servers — was genuinely friendly, attentive, and willing to go the extra mile to ensure guests’ satisfaction. Location: Situated adjacent to the upscale Pakuwon Mall, the location is highly convenient for shopping, dining, and entertainment. It’s also relatively close to the airport and key city attractions, making it an excellent base for both business and leisure travelers. Overall Impression: The Westin Surabaya exceeded my expectations in every category. Whether you are visiting for business, leisure, or a special occasion, this hotel delivers a luxurious and rejuvenating experience. I would not hesitate to recommend The Westin Surabaya to anyone seeking comfort, impeccable service, and world-class hospitality in the heart of Surabaya. ⭐️⭐️⭐️⭐️⭐️ (5/5)

Ho scelto questo hotel perché offre una dimensione più grande con una tariffa più conveniente rispetto ad altri. La ricezione è molto utile soprattutto durante il mio tempo c/in quando ho chiesto piano superiore, amici che si trovano vicino / vicino alla mia camera e nello stesso piano (progresso considerato veloce). Gt diverse scelte di f & b nel ristorante durante la mia pausa. Bellboys molto utile. Ricorda di affermare il vostro drink benvenuto ya ....enjoy ~