Hotel a 5 stelle in Giava Orientale, Indonesia

È un bell'hotel, con ottimi servizi e colazione. Anche la posizione è buona. Sfortunatamente, le lenzuola nella stanza erano troppo sporche. Non c'erano pieghe. Era ovvio che le lenzuola non erano state cambiate dall'inquilino precedente. Inoltre, c'erano macchie di sangue sulle lenzuola. Ho dovuto chiedere alla camera degli ospiti di cambiare le lenzuola nel cuore della notte.

C'è una sala fumatori, c'è un SAP all'11° piano e dalle 9 alle 15 c'è uno sconto del 20%. C'è una piscina al 17° piano, la biancheria da letto è comoda e c'è molta acqua calda! Il nostro volo partiva alle 9:50 del mattino. Se avessimo ordinato il servizio Grab alle 6:30, un autista avrebbe ritirato l'ordine rapidamente. Prendere un taxi per l'aeroporto sarebbe costato meno di 40 yuan. Siamo partiti la mattina presto e abbiamo chiesto all'hotel di prepararci la colazione in anticipo~

Westin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming. The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.

Room is spacious and clean. Breakfast variety is good. Getting to the room is confusing at the start (lift at hidden area, need to go up, walk across the bridge and take another lift to go up again), LG and level 3 is the same. 2 restaurants on site where the food is quite good. Not walkable to anywhere, quite convenient using grab each time though.

The JW Marriott is a next level from the others Marriott hotels. The friendly staff, various of food options in breakfast and countless points had made my stay a wonderful one.

This resort has great swimming pool and many facilities for kids. Bring your kids here! They will enjoy it for sure. Family friendly indeed.

This is my favourite hotel. I stay here 2 to 3 times a year. Every time I stay 3 to 4 days in their legendary suites. It has the old school charm and the suites I particularly like are those facing the swimming pool. I go for a dip 3 to 4 times a day. Just relaxing there is enough. I'm not the average tourist that likes to hop around touristy sites every day. This time I was arranged to stay at the Charlie Chaplin suite which the General Manager promised me last time I visited a few months ago. This time, I also noticed some improvements to little details at the hotel. Near and around the hotel, there r new restaurants cropping up providing more choices of food. Overall, the trip was pleasant as usual 👍

Ho scelto questo hotel perché offre una dimensione più grande con una tariffa più conveniente rispetto ad altri. La ricezione è molto utile soprattutto durante il mio tempo c/in quando ho chiesto piano superiore, amici che si trovano vicino / vicino alla mia camera e nello stesso piano (progresso considerato veloce). Gt diverse scelte di f & b nel ristorante durante la mia pausa. Bellboys molto utile. Ricorda di affermare il vostro drink benvenuto ya ....enjoy ~

Room Change at Midnight, Poor Sleep I had to switch rooms at midnight because the air conditioning couldn't cool below 20°C. The technician couldn’t fix it and advised me to call the duty manager. I had an early flight and needed rest, but the room change took time, and I was disturbed again by a late-night call offering a towel. I finally slept around 12:30 AM and had to wake up at 5:15 AM. On the bright side, the porter kindly gave me a breakfast bag before my early checkout. Still, I’m reconsidering staying here again—might opt for a 4-star hotel with better comfort next time.

I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure! I found nice squirrel to live in the tree nearby