Regno Unito: hotel con spa nella provincia di West Yorkshire

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

Il personale era carino, utile e il servizio era grande. Tuttavia, ci siamo stati consegnato tardi mentre erano in ritardo per la pulizia. Non sarebbe di solito un problema, ma abbiamo solo bisogno di entrare, lasciare le valigie e andare. Il personale ha cercato di preparare la stanza, che era grande, e la stanza era buona, un po' stanca, aveva bisogno di un po' di aggiornamento/riparazione, perché mancava un portatoio e il tappeto era sbattuto dalla finestra, ma altrimenti era bello. Alcuni dei corridoi erano un po'odoranti per qualche ragione, ci sono plug-in per cercare di coprire questo, ma non sembravano fare molto. Non aveva cibo, quindi non posso commentare

Il bagno è stato molto confortevole, il personale è molto amichevole e il cibo è stato molto eccellente. La posizione era anche buona, a pochi minuti dall'M1.

The hotel is very picturesque and traditional. I attended a family wedding and the food and service was exceptional. Breakfast was ample and served in a beautiful room. Our room was a twin and quite functional, but the bathroom could perhaps do with a little tlc. I was disappointed that we couldn’t use the spa - because we didn’t know we had to pre-book, and unfortunately it was fully subscribed. I would stay here again and it was good value for money.

Abbiamo avuto un meraviglioso, troppo breve soggiorno 😊 un bellissimo hotel e camera presentata, una vista magnifica e assolutamente la più bella squadra professionale, che erano professionali, efficienti, gentili e cortesi

This place has a lot of potential, but also leaves a lot to be desired. Having booked a cabin, we were tucked away from most other rooms however the noise between our block of 3 cabins travelled terribly. We could hear full clear conversations from our neighbours, meaning our rest was dictated by the plans of others around us. The cabin itself was okay, but felt in need of a good refresh. There was a general musty smell within the room and the inner window didn't shut due to wood swelling. The space appeared generally clean, but again, felt as though it was in need of a deep clean to get rid of dust and dirt. The location itself is lovely, staff and service was good, but for the price we paid for the room and the space we got, I dont feel this was good value.

We had an overnight stay for dinner and breakfast and were very impressed with the hotel, set in an old Manor House which is well maintained to keep the original style alive. The food was nice and the experience was great even despite the original restaurant room being closed for refurbishments. The bar is set in the Manor House’s drawing room which made for a nice setting after having dinner in the evening. Overall it was a very nice stay and was reasonably priced for what was on offer and we hope to stay again!

Che scoprimento! Il ristorante e il bar sono solo bellissimi e le camere sono così sorprendenti.