Canada: hotel con piscina nella provincia di Columbia Britannica

We were greeted with a very warm welcome. Surprisingly the booking says no breakfast but we were given coupons to Ricky’s All day breakfast for pancakes and bacon which was fulfilling enough for our morning. They had a coffee machine in the lobby which was really nice too! Will definitely book again

Mixed feelings after our Labour Day weekend stay. There is a lot to like about the Hilton Whistler. The location is excellent, the amenities are very good, and our room was spacious and comfortable, with a well-equipped kitchenette. Strangely, there were no pots or saucepans, which made the kitchenette somewhat less useful, but that was hardly a major problem. More concerning was finding several empty vodka bottles left inside one of the kitchen cabinets. We reported this to the front desk. It certainly makes you wonder how thoroughly the room was inspected between guests. Parking is another frustration. It costs $37 per night, yet signage in the garage prominently states that the owner and management assume no liability for loss or damage. Most of the readily available spaces also seemed designed for small vehicles, while many regular-sized spaces were reserved or difficult to find. Charging nearly $40 a night for parking while simultaneously reminding guests that the security of their vehicle is entirely their problem is not particularly reassuring. Check-in brought another unexpected inconvenience. The security deposit required a physical credit card. I normally carry only my phone and use Apple Pay, so I had to use my partner’s card, which was not what we intended. When I asked what would happen if neither of us had a physical card, I was told they would “find a way.” If there is another way, perhaps it should simply be available without putting guests through the inconvenience first. But the detail that left the worst impression was, remarkably, bottled water. Two bottles were left in the room with a large Hilton Honors tag stating that Diamond, Gold and Silver members receive them free, while “All Other Guests” are charged $3.50 per bottle. I understand loyalty programs. I understand providing upgraded rooms, breakfast, lounge access or other perks to frequent guests. But making complimentary drinking water a status benefit at a hotel in this price category feels embarrassingly cheap. It is not about the $3.50. A bottle of water is hardly going to ruin anyone’s vacation. It is the principle, and especially the way it is presented. There is something distinctly unwelcoming about putting two bottles of water in front of a guest and attaching a sign that essentially says, “free for them, $3.50 for you.” Hospitality should make people feel welcome. There must surely be better ways of recognizing loyal Hilton guests than creating a miniature class system around two bottles of water. Finally, at checkout, the same front desk employee who had checked us in asked how our stay had been. I answered, “Mixed feelings.” I would have thought that was a fairly obvious invitation to ask what had gone wrong. Instead, there was no follow-up question, no “I’m sorry to hear that,” not even the usual courtesy response. The conversation simply ended. Oddly enough, that probably summed up the experience better than anything else. Whistler itself was beautiful as always, and the Hilton has genuinely strong qualities. The spacious room, location and amenities were all very good. But a collection of small, avoidable issues, particularly housekeeping and the rather nickel-and-dime approach to hospitality, kept what could have been an excellent stay from feeling like one.

Pros: Location is great. Lots of cafe and restaurants nearby. Aritzia is a short 6 min walk away. Service was warm and professional. Valet service was just ~$10 more compared to regular parking so it was worth it. Had to enter the hotel via the back entrance with our car. Staff approached immediately and helped us unload our bags and check in. I ordered an in room dining service for breakfast. Food arrived about 15 min early, which worked out well for me. Food tasted great~ Staff's response was quick when I requested for additional water Appreciated the rubber duckies. I thought that'sa nice touch. Cons: No trash bags. So trash cans looked dirty and stained. Lighting is extremely dim. Lucky that it was sunny when I stayed and there's lots of big windows so that helped. The room seem a bit empty. Things are located at inconvenient spots. No chair or table by the bathtub. Though there's a tiny rolling cart so that's good. Wish they provided some sort of pillow or cushion for the bath. But I understand that may not be the most sanitary. There were plenty of towels so I used that as a cushion for my neck. No place to put stuff down in the second bathroom. There is only one mirror and it's in the bathroom inside the master bedroom. Seems a bit inconvenient. For such a big space, I feel it's too empty. Overall stay was still great. Loved the balcony, the bathtub, the service, the food, and especially the location.

This is a good hotel . There was a little difficulty during our stay that was not hotels fault. The management professionally dealt with it. We were last minute guests for the staff?, after leaving a very ‘’poor’’ hotel very quickly. Friendly, atmosphere, if I am next in Victoria ?, the VIC will be where we will stay, , easy 5 minute drive. 1mile from downtown.

Quattro famiglie con bambini hanno un'attività nel fiume Campbell, quindi le strutture di prenotazione per un giorno sono un po' scomode, ma in generale buone

Grande servizio! Buona sala da fitness pulita e zona di piscina. Molto accogliente con colazione presto come abbiamo dovuto lasciare per un camion a 6:40am all'aeroporto. $26 tariffa da questo hotel all'aeroporto. Si consiglia questo hotel

Tutto era fantastico.Ci siamo salutati da un gentiluomo molto amichevole a 130 a. La stanza era pulita e il colazione era buona. Molto consigliare se i tuoi piani sono di rimanere a Abbotsford

The room is big and spacious . Bed and pillows are comfortable. The kitchen is a big plus for us since we stayed for 3 nights. It is in a good location, near the bus stop and within walking distance to all good restaurants. The only downside is it’s near the hospital so ambulance sirens can be bothersome. Otherwise, it was a good and pleasant stay.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

Molto buona esperienza di alloggio, il rapporto di prezzo è buono, l'hotel deve essere vecchio, ma è buona manutenzione.Il problema è che l'hotel raccoglie un gran numero di giardinieri ogni mattina per decine di persone, per fare un allenamento di squadra e un allenamento, molte persone, per raccogliere bevande al caffè dopo aver sparito, per rendere inconveniente l'ospite, sperando di migliorare.