Vietnam: hotel con parcheggio nella provincia di Provincia di Quang Ninh

La stanza era spaziosa e piena di luce naturale, e i toni neutrali lo facevano sentire tranquillo e confortevole. Mi piaceva soprattutto il letto grande con lenzuola morbide e le mutande.

Anche se la stanza degli ospiti è piena di fine settimana, la decisione del cameriere è buona e l'ambiente dell'hotel è buono.Il colazione dell'hotel è anche ricca, il cena è ragionevole e buon gusto per mangiare all'hotel. Abbiamo bisogno di un po'di acqua per pagare 50.000 dollari vietnamiti fuori. In realtà, ci saranno negozi di comodità sotto. Possiamo comprarli da soli e tornare la prossima volta.

L'hotel era carino e fresco. Il personale era amichevole e conosciuto dell'area circostante. Una nota ai viaggiatori: c'è un Jacuzzi al tetto che richiede un'ora di anticipo, in modo che il personale possa passare alla temperatura.

The hotel is located on a small island next to Halong city. Only a 5-10 minute ride from the check in building on the mainland. The hotel offers this free shuttle ferry running every 20 minutes from and to the island. The hotel has nice facilities and very nice landscape. The only drawback is the cleanliness of the room. I feel the room is not clean enough and not matching the 5-star tag and the price we paid. The breakfast is really good with a lot of variety of foods to choose from.

Un soggiorno molto piacevole Il balcone della camera con vista mare prenotata appositamente ha una vista fantastica e le strutture hardware della camera d'albergo sono nuovissime e ben mantenute. Il check-in alla reception è stato molto veloce e l'atteggiamento del servizio è stato ottimo. Il direttore Pham Thanh Nam non solo mi ha aiutato a fare il check-in, ma mi ha anche presentato con entusiasmo le strutture dell'hotel la stanza e presentò i servizi della stanza. L'hotel è anche molto comodo per raggiungere i punti panoramici circostanti e nelle vicinanze c'è anche il delizioso Pho Bo preparato dal locale Lao Andy. È stata un'esperienza di alloggio perfetta. La prenoterò di nuovo quando verrò a Halong City in futuro!

Il personale è stato molto carino e utile. Da la ricezione con Hoa prendendosi cura di me specialmente, non parlare di ”Alice” e gli altri. Lo stesso al ristorante. Da manager ai supervisori al personale. Non posso chiamarli tutti qui, ma hanno fatto il mio soggiorno molto speciale. La cena era davvero buona. La stanza era grande (ho trovato uno in cima alla baia) e nonostante fosse una persona molto sensibile al rumore, ho dormito molto bene. Il letto era molto comodo e il condizionatore d'aria non era molto rumore, ma molto efficiente. Buona doccia. Non ho usato la piscina, ma sembrava fantastico. Come mi è stato detto che prendere foto dalla baia al sole dalla piscina è ”la cosa da fare” :) Posso solo lodare il personale e il personale per la splendida ospitalità anche quando super occupato con grandi gruppi (cosa è stato il caso durante il mio soggiorno). Sulla base della mia esperienza personale, consiglio di scegliere l'hotel DelaSea e la prossima volta che sarò a Ha Long.

A beautiful hotel with absolutely stunning views of Halong Bay. We were in a twin room on the 12th floor which was quiet at night, with an incredible view of the bay and overlooking the pool - possibly the best view I’ve ever had. The service was great and the staff all very polite, friendly and helpful. There is good variety in the restaurants and prices are reasonable for what you receive. We also took full advantage of the grand spa, which offers a full range of treatments at a reasonable price. The spa staff could possibly have been a touch more professional (there was giggling which wasn’t totally appreciated) and the reflexology was much more of a leg massage, however we still enjoyed our treatments and for the price versus time of treatments we were happy. Location of the hotel is beautiful and away from the busy hustle and bustle of the city, though this means taxis are necessary in order to get anywhere. Hotel staff are very happy to help you organise these taxis though which made things very accessible. Overall a lovely stay and I would certainly stay here again.

As I wrote my last review, I was waiting for my transport back to Hanoi as Super Typhoon Yagi was well approaching. It just so happened that minutes before we were supposed to be picked up, the transport cancelled, leaving us stranded in Ha Long with nowhere to go. So I booked another night at The Yacht. It has BY FAR the best staff I have ever seen at any hotel. The storm was the biggest that’s hit Ha Long in decades and it caused ALOT of damage. The staff kept all the guests calm and assured and even switched our rooms from high floors for safety reasons. Thank you to Nga at the front desk, bye very special Thank you to Thao (also at the front desk). She made our very challenging couple of hours after the storm disrupted our plans (rebooking flights and hotels in Hanoi, dealing with transport and everything else) a lot less stressful. I cannot thank the team at The Yacht enough. Best hotel experience ever. Thank you all and I will be coming back.

First is not because you has an uneducated guest that mean you have the right to advise new guests…. For a 5*, tell guest that you can’t take things in room and moving things around… All resort annoyed me with an educated peoples who taking pictures… why I have to wait them finish to continue my walk For a 5 * hotel, I was expecting a more mature professional staffs… and telling a staff not doing right in front of guest is so wrong The inside restaurant services is great… And, at the end, as I booked my driver by myself, hotel staffs doesn’t care, my driver have to call me and I end up to bring luggage but my self In general, they need a big re-training all the staffs… I can’t believe is a 5* hotel For a 5* hotel, I will give a big 2/5

Although classified as a 4-star luxury hotel, no concierge service was available and we had to transfer our luggage ourselves to the room. Only two front desk staff members were there, who did everything. There was no travel agent to provide travel or cruise information or services in Halong Bay. The breakfast spread was limited to selecting from the 2-3 options a day in advance, which was not a 4-star menu. The room provided was a two-room suite with an attached kitchenette, which had a cooking stove, but no cooking utensils or even plates for serving. Even a basic necessity like a microwave to heat food was lacking. There was no hot water facility for washing utensils. The air conditioning was not centralized, but independent units in each room. The bedroom size was very small, with barely any space to open the wardrobes. Overall the two-day stay experience was not as comfortable and luxurious as one would expect in a 4-star accommodation. There was no rooftop swimming pool or bar and in fact, we were told that there is nothing much to explore on the higher floors. Our accommodation was provided on the 14th floor.