Here’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
⸻
⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
⸻
⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
I stayed at Hotel Dafam Pekanbaru in a Superior Room, and overall the stay was quite comfortable. The room provided was originally a twin bed, which was then combined into one large bed to accommodate my request for a king-size bed. The room size felt just right—not too small and not too spacious. I was able to perform prayers comfortably inside the room, and there was still a sofa available for relaxing, which made the room feel practical and cozy. I stayed in a non-smoking room, so the atmosphere was clean and pleasant.
Breakfast was fairly varied, featuring local traditional snacks from Pekanbaru as well as lontong sayur, a well-known local dish. Everything tasted good and offered a nice introduction to local flavors. Another great advantage is that the hotel is located near a mosque, making it very convenient to attend congregational prayers. Overall, Hotel Dafam Pekanbaru is a good choice for a comfortable stay with convenient facilities and easy access to nearby worship places.
Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good
Per andare a Pekanbaru - Ho soggiornato all'Hotel Fox Pekanbaru e sono stato impressionato dalla qualità complessiva dell'hotel. La stanza è ben mantenuta, con un comodo letto e moderne strutture. Il servizio è stato efficiente i membri del personale sono stati attenti e rapidi a assistere con qualsiasi richiesta. La selezione del colazione è stata soddisfacente, e la posizione centrale dell’hotel ha reso facile l’accesso alle attrazioni vicine e alle opzioni di cena. Raccomanderò questo hotel per viaggi di business e di svago.
Poiché l'hotel è collegato alla Borsa Pekanbaru, offre un buon posto per trasferire la vostra notte con un po' di tempo al cinema e tornare all'hotel per riposare.
Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good.
Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.
L'hotel si trova vicino al centro commerciale SKA e al mondo della vita a 15 minuti a piedi. Il personale era amichevole e accogliente. Il check-in in corso era veloce e hanno consentito il check-in precoce. La stanza era senza spot, aveva una bella vista (necessità di chiedere un piano superiore), buona pressione idrica, il AC era abbastanza freddo e il letto era così confortevole. Il colazione offerto una grande varietà e decente. L'unico lato inferiore era il processo di check out durato così tanto tempo. Spero che migliorino il processo di controllo e lo rendeno rapido e conveniente. In generale, un buon soggiorno.
It's a convinience place to stay. Easier to go anywhere for food hunter and shopping. Staff is excellent. For next holiday for sure I will choose this hotel again.
Uno dei migliori hotel che ho soggiornato in Dumai Indonesia. Servizi amichevoli e grandi strutture. La scelta del colazione era ampia in varietà con Chicken Porridge che è delizioso. Inoltre hanno servizio di navetta gratuito alla Ferry. Certamente il luogo della mia scelta. Molto raccomandato
The furniture littlebit old, but overall clean..
I did special request of King bed room, but end up still did not fully fulfill all my request, end up getting some were Twin Single bed room.
Ottimo
130 recensione
9,2/10
Prezzo da
1.144 TRY
per night
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8,2/10
Molto buono
FFaiza Mat SaaidHere’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
⸻
⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
⸻
⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
UUtente ospiteLa posizione è molto strategica, facile da cercare cibo, shopping e pendenza, ma devono migliorare la loro responsabilità, soprattutto il manager, nell'accettare i contributi da viaggiatori come noi. In generale, grazie a Uty uno dei membri del personale è stato molto gentile a noi. Molto apprezzato per le risposte. Un altro, è necessario aumentare la pulizia.
AayudhowI stayed at Hotel Dafam Pekanbaru in a Superior Room, and overall the stay was quite comfortable. The room provided was originally a twin bed, which was then combined into one large bed to accommodate my request for a king-size bed. The room size felt just right—not too small and not too spacious. I was able to perform prayers comfortably inside the room, and there was still a sofa available for relaxing, which made the room feel practical and cozy. I stayed in a non-smoking room, so the atmosphere was clean and pleasant.
Breakfast was fairly varied, featuring local traditional snacks from Pekanbaru as well as lontong sayur, a well-known local dish. Everything tasted good and offered a nice introduction to local flavors. Another great advantage is that the hotel is located near a mosque, making it very convenient to attend congregational prayers. Overall, Hotel Dafam Pekanbaru is a good choice for a comfortable stay with convenient facilities and easy access to nearby worship places.
Kkotaro8249Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
SSweetCoupleQuesta è la nostra prima volta a Pekan Baru con una nuova esperienza di soggiorno nell'Hotel Khas. Una accoglienza molto calda da parte del team. La stanza è spaziosa ma non hanno fornito il mini frigo. Quindi triste 😣(per la squadra di gestione- pls prendete nota).Abbiamo un problema con la doccia, ma la squadra ha risolto il problema in un momento.Situato vicino all'aeroporto circa 20 minuti di distanza.Facile da ottenere Grab/Maxime. Nel lato destro dell'hotel c'è Makam Pahlawan. E la cosa migliore, RM Pagi Sore è solo l'opposto dell'hotel 🤩
Hhanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
AAhmadSuzanaIt's a convinience place to stay. Easier to go anywhere for food hunter and shopping. Staff is excellent. For next holiday for sure I will choose this hotel again.
DDella SilviaPer andare a Pekanbaru - Ho soggiornato all'Hotel Fox Pekanbaru e sono stato impressionato dalla qualità complessiva dell'hotel. La stanza è ben mantenuta, con un comodo letto e moderne strutture. Il servizio è stato efficiente i membri del personale sono stati attenti e rapidi a assistere con qualsiasi richiesta. La selezione del colazione è stata soddisfacente, e la posizione centrale dell’hotel ha reso facile l’accesso alle attrazioni vicine e alle opzioni di cena. Raccomanderò questo hotel per viaggi di business e di svago.
Poiché l'hotel è collegato alla Borsa Pekanbaru, offre un buon posto per trasferire la vostra notte con un po' di tempo al cinema e tornare all'hotel per riposare.
Riau: qual è la tariffa media degli hotel con parcheggio?
Riau: per gli hotel con parcheggio, il prezzo medio nei giorni feriali è pari a 1.004 TRY, mentre quello nei fine settimana (venerdì e sabato) è di 1.039 TRY.
Riau: quali sono gli hotel economici con parcheggio più richiesti?
Riau: quali promozioni sugli hotel con parcheggio sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.