Pubblicata:22 nov 2025|Camera Superior
Faiza Mat SaaidHere’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
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⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
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⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
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Prezzo per notte da:4.182 JPY
Pubblicata:31 mag 2025
Archana
First of all, the room door cant be opened using the access card after every time I go out, and the staff said its need to be updated everytime or the card not to be placed in hot area. What is this?? So unprofessional. What if any emergency?? We need to go down again to the treception and get updated and come up again? And in the bathroom the sink water was not clean and in the shower area, the water was not going smoothly and its clogged, need to wait 15-20 minutes to use the shower area again. Please take action on the cleanliness and the access card service.
Pertama-tama, pintu kamar tidak dapat dibuka menggunakan kartu akses setiap kali saya keluar, dan staf mengatakan perlu diperbarui setiap kali atau kartu tidak boleh diletakkan di tempat yang panas. Apa ini?? Sangat tidak profesional. Bagaimana jika terjadi keadaan darurat?? Kami perlu turun lagi ke resepsionis dan mendapatkan informasi terbaru lalu naik lagi? Dan di kamar mandi, air wastafel tidak bersih dan di area shower, air tidak mengalir lancar dan tersumbat, perlu menunggu 15-20 menit untuk menggunakan area shower lagi. Mohon tindakan untuk kebersihan dan layanan kartu akses.
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Prezzo per notte da:2.091 JPY
Pubblicata:31 ott 2024
Muhammad Fadel Raja LubisServizi abbastanza buoni con cibo locale delizioso servito al buffet per la prima colazione
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Prezzo per notte da:1.663 JPY
Pubblicata:4 feb 2026|Camera Superior
ayudhowI stayed at Hotel Dafam Pekanbaru in a Superior Room, and overall the stay was quite comfortable. The room provided was originally a twin bed, which was then combined into one large bed to accommodate my request for a king-size bed. The room size felt just right—not too small and not too spacious. I was able to perform prayers comfortably inside the room, and there was still a sofa available for relaxing, which made the room feel practical and cozy. I stayed in a non-smoking room, so the atmosphere was clean and pleasant.
Breakfast was fairly varied, featuring local traditional snacks from Pekanbaru as well as lontong sayur, a well-known local dish. Everything tasted good and offered a nice introduction to local flavors. Another great advantage is that the hotel is located near a mosque, making it very convenient to attend congregational prayers. Overall, Hotel Dafam Pekanbaru is a good choice for a comfortable stay with convenient facilities and easy access to nearby worship places.
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Prezzo per notte da:3.112 JPY
Pubblicata:12 set 2024
kotaro8249
Basic hotel for one night stay. Friendly staff, clean, nice room! Walking distance to Masjid Agung. Travelling around - you can opt for GRAB Bike if you are too lazy to walk, otherwise, no issue to walk around exploring the streets and alleys.
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Prezzo per notte da:1.948 JPY
Pubblicata:14 gen 2026|Camera Deluxe matrimoniale
KevinChee520Good environment with nice breakfast. The rooftop lounge is good for hangouts with full city view. Room is spacious. One thing to be improved would be the soundproof feature for the room is not available, with audible noises from your neighbour and the bell ringing sound. Otherwise, the bed is comfortable, as well as, water pressure & temperature are just nice.
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Prezzo per notte da:3.825 JPY
Pubblicata:26 gen 2026
Dr. Ong Soetanto
In generale, l'hotel a Pekanbaru è molto economico e offre un buon prezzo per i soldi.
L'unico scontro che ho notato è stato un odore sgradevole nel bagno, che potrebbe essere dovuto alla pulizia non effettuata o forse a un problema con la piombo
La colazione era piuttosto standard, non favolosa, ma ancora decente e piacevole. Uno dei punti di vista è stato il personale di accoglienza...
Erano molto accoglienti, amichevoli e utili durante il soggiorno, che facevano una differenza positiva.
Un altro convenienza è la posizione: vicino all'hotel c'è un Indomaret e un caffè, che rende facile prendere le esigenze di ogni giorno o un drink veloce. Tuttavia, si dovrebbe essere attenti quando si attraversa la strada davanti all'hotel, perché il traffico può essere molto occupato
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Prezzo per notte da:2.352 JPY
Pubblicata:20 mag 2026
Utente ospite
The hotel is very clean and peaceful, The service is also good, rooms are spacious and dont carry bad smell. The only problem i can think of is towels and curtain. which i guess wont be problem for anyone who is not picky like me, there is a little amount of light leaking through curtains which will make you awake if you are sensitive to light. Also the towels are thin which are not to my liking and they are missing small towels. Breakfast downstairs is delicious but there isnt much to select from.morning coffee is the best i have tasted all over indonesia. Over all good hotel and would choose to stay here next time too. Also thanks to the staff. Best regards
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Prezzo per notte da:3.778 JPY
Pubblicata:29 lug 2026|Camera Superior Queen
Leonardo LeungIl servizio è buono. La posizione è una strategia dal momento che si trova nella città di Pekanbaru. Rimasto qui per 2 notti. Le camere finora sono pulite e confortevoli ma hanno qualche danno sul letto e la pittura di parete. L'AC ha bisogno di tempo per diventare freddo ma finora così buono.
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Prezzo per notte da:2.281 JPY
Pubblicata:11 giu 2026
Utente ospiteStato qui per 5 giorni 4 notti. Il personale e la ricezione sono stati eccellenti. L'edificio dell'hotel è molto datato e pieno di travestimento e lacrime. L'acqua gonfia dal tetto e causava umidità sul pavimento, si preoccupava, chiamava e testo al loro WhatsApp ma nessuna risposta, quindi aspettava almeno mezz'ora per inviare un tecnico. Il massaggio spa non è né buono né prezioso per i soldi, 2x prezzo da quello che si può ottenere nel centro commerciale SKA.
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Prezzo per notte da:4.538 JPY