Regno Unito: hotel con parcheggio nella provincia di West Midlands

The stay was suppose to be relaxing. The hotel was great however the stay was a let down when golf course maintenance woke us up right outside the window with a hedge trimmer at 7am which lasted right up until we checked out. Sad end to the stay.

Il soggiorno era un ottimo soggiorno e ho sempre scelto Leonardo Royal. La stanza dell'hotel era spaziosa, anche se la squadra non riempiva i nostri distributori di sapone, quindi abbiamo solo avuto champagne per scaldare. Tuttavia, incidente isolato, e io sempre consiglio questo hotel.

La posizione è buona, molto vicino forse 5 minuti a piedi dalla nuova stazione stradale, città e rumore, grande piazza centro e M&S . Purtroppo: il flusso di bagno non ha bisogno di una stampa più dura tutto il giorno solo può flusso una volta.La porta del bagno è troppo vecchia e danneggiata.Lampada da tavolo non funziona

Il parcheggio è situato nelle vicinanze e offre un ambiente sicuro. La colazione è disponibile già dalle 6:30, con la possibilità di scegliere una colazione calda all'inglese, una soluzione ideale per risparmiare tempo. Nel complesso, è stata un'esperienza molto piacevole.

Abbiamo apprezzato molto il nostro soggiorno, la colazione era inclusa, con un'ampia scelta e deliziosa. Voglio anche ringraziare di cuore Leanne! Questa signora è una persona fantastica, si è davvero prodigata per me e mia zia. Mia zia è disabile e aveva dimenticato la sua stampella sul treno da Preston. All'arrivo abbiamo chiesto se ci fosse un negozio dove poterne comprare una di ricambio, ma era chiuso perché era domenica. Questa signora è andata a casa sua dopo il turno e ci ha prestato la stampella del suo defunto marito per tutta la durata del nostro soggiorno! Voglio solo far sapere a questa catena alberghiera che persona meravigliosa e fantastica hanno come dipendente. Grazie ancora Leanne. E torneremo sicuramente in futuro.

Firstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night. To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.

Decent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.

I had a wonderful stay at this hotel. The hotel itself is beautiful, and the room was clean, comfortable, and well maintained. I slept very well and really enjoyed my stay. The staff were friendly, professional, and very helpful during the check-in process. When I mentioned that I preferred a higher floor, they kindly arranged a room change for me, which I really appreciated. The location is also very convenient, with a bus stop right outside the hotel, making it easy to get around the city. Overall, I had a great experience and would definitely recommend this hotel to anyone visiting Birmingham. I would happily stay here again in the future.

Il 5° piano, ma non è una grande vista, perché è cosi costruito quel lato dell'hotel. Aria condizionata alta e squilla. Tuttavia, grande camera per un gemella, buona dimensione bagno, grande doccia, lana pulita e camera, comodi letti, buona illuminazione e buone opzioni di colazione. - Bargain!

Very clean, bed somewhat un comfortable and not a real double, dated decor and bathroom. Great location next to New Street Station.