Номер стоил совсем недорого, и особых ожиданий к отелю не было. Конечно сама комната требует обновления и чистоты.
Но очень порадовали сотрудники, которые помогали во всем и очень радушно встречали каждый раз.
И при выселении предложили в подарок небольшой цветок, который бы я с удовольствием взяла с собой, но мы пока путешествуем и места в чемоданах совсем нет. Пришлось отказаться. Но это так мило.
При заселении сразу предупреждают, что уборка по запросу. Мы останавливались на 5 ночей, и отказались от уборки, хотя персонал сам нам напомнил и уточнил нужна ли уборка.
Из-за удаленности мы пользовались такси. И рядом с отелем есть чудесная кофейня, и она нам скрасила удаленность этого отеля.
Le camere sono pulite, la vista è aria, adatto al prezzo. Il personale è entusiasta e amichevole, quando si verifica, si può anche ottenere un regalo per riportarlo, il piccolo punto meno è che l'impianto è situato a un po 'di profondità e nella stagione delle piogge, La camera di casa in legno può avere molte specie di bug profondi nella stanza. Se la porta della stanza si apre.
Un posto dove stare a vivere!
Service was very bad, slow check-in process. Breakfast was poor and overloaded, too crowded and staff couldn't handle the fill-in of food, in-house app to communicate with guest was lagged. Very disappointed with Centara services. It couldn't be 5 star. Except the room is very nice, but door holder in bathroom was broken.
A bad experience; the hotel staff watched while I struggled up a flight of stairs with two suitcases.
I requested two keys and was told not available but one did appear later when we went out in the evening.
Room small, bed very uncomfortable, hard and thin mattress. Nowhere for a suitcase.
Safe not working, rectified later in the evening, too late as I had to take valuables out with me.
The breakfast was diabolical, coffee undrinkable, green tea was an option. Both Western and Vietnamese food was limited and what was available was poor.
The shower control is the best I have seen, pity the open shower was too small which allowed the small bathroom floor to get flooded.
Guests, (workmen) from an associated and much cheaper hotel were allowed to use the breakfast area.
I highly suggest that no one ever uses this establishment at any price.
Pros
1) Buona colazione opzioni di mattina
2) Bella paesaggio davanti all'hotel
3) Bellboy utile e sicurezza nella zona di abbattimento
Cons
1) Mancanza di saluto e sorriso dal personale in servizio, che è piuttosto scioccante, come questa è la 7a visita che ho visitato il Vietnam. Anche hotel a stelle inferiori ha dato un migliore ospite e un caldo benvenuto
2) Troppo ubriaco nella zona di lobby
È stato un po' umido perché sono rimasto al piano più basso, ma la gentilezza e la pulizia del personale erano molto buone. È anche buono perché ci sono molti ristoranti locali vicino.
La ricevitore è molto amichevole, la camera è spaziosa e confortevole con lavastoviglie, ho preso in prestito un anello di abbigliamento extra per portarlo nella stanza. La stanza ha articoli di cucina di base, abbiamo chiamato il caldo potato
Прекрасное место, чтобы остановиться на пару ночей, в номере есть все необходимое, и (что важно в Далате!!!) очень теплые одеяла. У отеля есть небольшой паркинг, локация очень тихая, спать уютно и комфортно, санузел немного потрепан жизнью, но это мелочи …
А теперь главное: сотрудник отеля на ресепшн ! Вот можно было бы поставить 10 звезд отелю, поставила бы только из-за него ! У нас была проблема (забыта сумка с вещами для плавания в аквапарке) и он максимально старался помочь с этой ситуацией разобраться, был внимателен и звонил на горячую линию парка, одним словом неравнодушен и я ему за это участие очень признательна 🙏🏻🙏🏻🙏🏻
Hotel nei pressi di Tuyen Lam Lake,Da Lat1.9% dei visitatori sceglie questa zona
UUtente anonimo2024.12.16
We really enjoyed our stay although the location not that near from city centre (15-20min of car ride; easy booking of grab). Is a peaceful and beautiful location just beside lake Tuyen Lam.
Hotel receptionist is kind and helpful.
The room is ready when we arrived earlier around 11am.
Buffet breakfast was good too!!
Highly recommended.
Zur Zeit wird eine Renovierung des Hotels durchgeführt, was für mich nicht weiter störend war. Der Fitnessraum lässt viele Wünsche offen; Geräte teilweise nicht funktionsfähig, keine Handtücher, kein Trinkwasser, keine Klimaanlage - lediglich Fan, wirkt insgesamt ungepflegt. Der Service am Pool ist verbesserungswürdig. Frühstück hauptsächlich asiatisch. Na ja, ich habe pro Übernachtung 29 € gezahlt - also insgesamt in Ordnung.
Ottimo
43 recensione
9.3/10
Prezzo da
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per night
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8.3/10
Molto buono
UUtente ospiteView của Dalat Palace thì mình ko cần phải nói nhiều, có thể nói là view đẹp nhất trong tất cả các Khách sạn ở đà lạt, còn về vệ sinh phòng ốc và lễ tân thì cũng đạt chuẩn 5 sao, chỉ có điều trang thiết bị phòng tuy là bài trí theo phong cách cổ điển, nhưng mình vẫn thấy hơi sơ xài so với chuẩn của 1 khách sạn 5 sao và có lẽ mình hơi khó trong việc ăn uống, nên cảm nhận của mình về buffet sáng của KS chưa được hợp khẩu vị với mình lắm nên mình ko đánh giá cao về phần này.
UUtente ospiteEra una stanza senza vista, ma non era stufa. Dalat era freddo in dicembre, ma era un po' freddo perché non c'era riscaldamento nella stanza. Quindi dovevo togliermi il vestito nel valigetto e metterlo in aria. Il colazione non era molto menù, ma confortevole e buono. Soprattutto il personale maschile alla reception era così amichevole
UUtente ospiteBefore I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them.
The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had.
CHECK-IN
Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end.
FOOD:
The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally).
AMENITIES:
Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented.
Didn’t get to check the gym out but looks good.
The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down.
Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.)
Beach water is a little clear and at this time of the year (May) the water is warm!
*Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing.
KIDS ACTIVITIES:
They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though!
Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!)
*Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it.
CHECK-OUT:
Simply message 30 minutes before the time and it will be ok. Very simple.
All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.
VvohoangduytanRất tuyệt vời.
ĐÂY LÀ LẦN THỨ 2 MÌNH GHÉ THĂM CEREJA
lần 1 hơn 1 năm trước lúc vợ mình đang mang em bé 6 tháng.
Lần 2 bé đã 10 tháng tuổi.
Thái độ nhân viên phục vụ: TẬN TẬM VÌ KHÁCH.(TẤT CẢ NHÂN VIÊN TỪ LỄ TÂN, BẢO VỆ, CÔ DỌN PHÒNG, BÁC LÀM VƯỜN VÀ CẢ NHÂN VIÊN KỸ THUẬT)
ngoại cảnh tuyệt đẹp, KHÔNG GIAN ấm cúng.
Để giới thiệu cho người khác mình sẽ giới thiệu CEREJA
HẸN CEREJA LẦN 3. VÀO THÁNG 9.2024
Great!!!! Cool
THIS IS THE SECOND TIME I VISIT CEREJA
The first time was more than a year ago when my wife was 6 months pregnant.
The second time, the baby was 10 months old.
Service staff attitude: DEDICATED TO GUESTS. (ALL STAFF FROM RECEPTION, SECURITY, GUARDIAN, GARDENING staff, TECHNICAL STAFF)
Beautiful exterior, warm SPACE
To introduce to others, I will introduce CEREJA
CEREJA'S 3rd APPOINTMENT IN SEPTEMBER 2024 H1403
MM.RomanchikБольшой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.
JJoe GuyThe location was spot on
Great views of the ocean and beach access magical view
The room was nice clean aircon was a bit ordinary but reception was prompt in making it more comfortable offering another room which is always a plus
Breakfast was simple but available it wanted for $3
Overall a very nice stay in a very clean inviroment
We would stay again
I would recommend the location 5 star resort style for a mere $33
I’m comparing with other hotels I would pick this one over serveral in the same stri absolutely worth the $ felt like we had our own beach very private
LLintongxietaoyanxiatianIl vestiario della stanza è troppo vecchio, era stato riparato in una nuova decorazione. Il risultato è che la qualità della decorazione non è molto buona. Il bagno è molto lento. La dimensione della coperta di cavallo non corrisponde alla cassa originale. Fortunatamente, la posizione geografica dell'hotel è ancora buona.
UUtente ospiteUna interessante esperienza, tutti qui sono molto entusiasti e divertenti.I pasti sono deliziosi e abbondanti, la tenda con aria condizionata è molto buona, torno con la mia famiglia se ho una possibilita'
PParty_taeThe reception staff speaks English very well and are very helpful. We checked out early and asked the staff to book a car to take us back to Ho Chi Minh. The staff prepared everything. We had an appointment early in the morning and the staff recommended a hotel that was not far away. We could leave late so that we wouldn't be tired. They recommended it very well. The room was very clean and spacious. It was easy to find the hotel. It was near the walking street and there were many restaurants around. It was great. I will go back and use the service again when I have a chance.
MMonitaDThe best hotel in Dalat!
The hotel itself is very beautiful as well as outside and inside. The lobby is just wow!, very stylish and once you get there it’s inviting you to sit, relax and have some drinks there!
The hotel located in very quite area, so if you are light sleeper like me it’s a perfect choice. Many nice hotels in Dalat are located next to the busy roads and do not have soundproofing (even if they say they have it), so it’s very hard to sleep there. Mercure is soooo quiet!
All the rooms located in the villas at the backyard of the hotel ( behind the main building).
All villas are designed in the French style, so once you step there it feels like you ve been teleported in the old France, though all the buildings are new.
The nice little thing that makes you feel very relaxed is the French music (chanson) playing on the territory.
The room was quite big and very nice decorated in the French- indochine style. It made me feel very comfortable like I m not in the hotel, but in my granny’s house☺️
In the evenings with the lighting the hotel looks very romantic.
The bed and pillows are super comfy.
The problem of the most hotels in Dalat in rainy season - the humidity. Unlike many hotels Mercure has air-con in the rooms, so there is no humidity.
Breakfast has a lot of options - Vietnamese and Western food. You wont stay hungry.
Also I d like to highlight the hotel staff and management. They work by high European standards providing the best service.
The only sad thing about my stay - 2 nights in this amazing place were not enough to enjoy my time there. If I ever come again to Dalat, I ll choose Mercure.
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