Leggi le recensioni degli ospiti sugli hotel di Otago

LyLo Queenstown, an EVT Hotel
4.3/5108 Recensioni
The location was the best part for us. It was very central in Queenstown and surrounded with many good restaurants, bars and shops. If you are planning on skiing or doing an excursion there are many pick up spots and tour operators near the hostel as well. The room was a good spot to sleep. The bed was comfy, the bathroom was clean and they provided a nice small space heater to keep the room warm if needed. We didn't have any body wash on our first night in the shower, we reported to the front desk and they gave us a couple of bars and we were told that they would replace in the morning but when we came back it was unfortunately not replaced but we did get another small bar of soap. The remote in the room was disgusting and covered in what I imagine was at one point part of some good fried chicken or possibly pizza but everything else seemed to be fine. Check in was a little tricky because there is self check in/check out tablets at the entrance. We couldn't figure out the right combination of booking reference number and name because we had received Jucy's confirmation code in a separate email. The attendant did offer to help us out but we got the right combo at that very moment. You can pick your cards to activate them and we had no issues with this part but later that evening my card deactivated and I went to the front desk a second time to get it working on our first night. The hotel has some very good signage and arrows to tell you where your rooms are and the amenities (rooftop bar/restaurant, laundry room and kitchen area). The hotel seems to be more of a party hotel and when we arrived there was lots of drinking and people having a good time. This went well into the night and the noise seemed to travel well down the hallway from the rooms that were hosting. We could also hear our neighbour coming and going throughout the first night but it was relatively quiet between 12-6. We picked this hostel for the location and to save a little bit of money for excursions. It did get very busy in our area the first night we were there but after that we had no issues with the traffic. It was a 15 minute ride to the airport in the Uber and the bus stops at the nearby Stanley St bus hub and only takes about 25 minutes to go to/from the airport with limited traffic.
Kinross Boutique Vineyard Hotel
4.6/557 Recensioni
Abbiamo scelto questo hotel perché ci aspettava di godere della sua vignetta/alimenti. Altrimenti avremmo dovuto stare a Queenstown con molti ristoranti e pub. Come arrivare la sera, abbiamo messo una nota per la speranza di vivere la loro vignetta e cibo (o almeno cibo da dita) quando abbiamo prenotato l'hotel, e ricevere un'e-mail che non possono garantire, ma faranno il possibile per servire le nostre esigenze. Da allora non ci è stato inviato alcuna e-mail. Quando siamo arrivati all'hotel circa le 6:00, nessuno era nel desk, quindi abbiamo dovuto andare al bistro per scoprire che hanno lasciato la chiave in una scatola sicura senza alcuna notifica o inviandoci alcuna e-mail con la sua password. Abbiamo dovuto aspettare un po' che la signora bistro facesse una telefonata a chi le interessa, che era tutto a posto, e, peggio, abbiamo sentito che il bistro era riservato ad un evento di gruppo, in modo che non potevamo usare la struttura. Abbiamo dovuto guidare 15 minuti in una città vicina e comprare cibo da un supermercato. Credo che l'hotel ci avrebbe dovuto informare che l'evento di gruppo non ci ha fatto uscire dal servizio bistro/alimento e dobbiamo prepararci per il nostro cibo. Quando ho controllato, ho lasciato una nota sulle questioni e mi hanno aspettato che mi inviassero un'e-mail per esprimere le loro sincere scuse. Anche se mi piaceva tanto la stanza quanto l'intero posto, penso che il cottage Kinross abbia bisogno di professionalità per gestire il loro programma di soggiorno. Potrebbe essere stata molto più piacevole, l'esperienza di soggiorno memorabile.
Swiss-Belresort Coronet Peak
4.4/551 Recensioni
Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much! The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it. The bed was a king/possible super king, very comfortable and extra pillows provided. The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries). Thanks for a wonderful stay!
Nomads Queenstown Hostel
3.7/562 Recensioni
Great location, this facility is suitable for those not fussy about where they stay. I did not enjoy it. I think I was expecting more and didn’t do enough research. I imagined there was the backpackers part and also a motel part of this facility. The room is what it is and it just wasn’t for me. Below is my experience of the facility. The room was dirty and very basic with no breakfast capability in room. No bowls, spoons etc if there were these items in the building somewhere to use, I was not advised of this. The Air con can not be controlled from the bedroom and you need to go down three floors to reception to ask them to set it to the temperature you want. You need to do this every time. The pillows are stained yellow and I was only given one pillowcase for two pillows. I’m not sure what was expected with the other. The shower door opens in front of the faucet making it difficult to switch on without getting wet. There was cobwebs and dust on vents and aircon. The balcony is very small but looks out over the beautiful lake and mountains. The balcony was shared with the neighbouring room. The carpet had something spilt on it which had not been cleaned. It wasn’t stained, it was hard and dried. The beds were comfortable enough and the sheets were crisp and white. Overall I wouldn’t stay here again as I prefer my hotels a lot nicer and more resourced but for a young adult looking for somewhere to sleep for a party weekend/backpacker I’d say it’s more than suitable.
Swiss-Belsuites Pounamu Queenstown
4.1/5103 Recensioni
1. Location: It's convenient and great if you don't have a car as it's only 10 mins away from the city centre. There is a bus stop to go to the airport and city just next to the hotel. There's the Queenstown Trail track just down the road if you wish to have a pleasant walk along the lake. 2. Service: The guy who did our check-in did it like he was repeating a song that he was fed up with singing. Good for those in a hurry who like express check-in with 0 personalization or care but that was NOT a 5* check-in. 3. Room: Booked a standard room on Luxury Escapes, but I don't think the hotel should be on this ”high standard” booking platform. Our room was on the ground floor, so everybody could see us and our belongings. The room was old and small. We had very little room left being 2 people with 2 big luggages. One of the two glasses in the bathroom was still dirty from the previous guests. The blinds didn't work properly and we had to find tricks to close them so people wouldn't see us get changed or sleep! Your sleep might get disturbed if passersby are loud and drunk lol. The washing machine was literally just in front of our room door (a thin door) and woke us up super early one morning. The TV didn't work. Big lack of plugs outlets. Overall, if you're planning on spending the entire day outside and getting back to the room just for sleep then you're fine but don't expect anything fancy.
Sherwood
4.1/5115 Recensioni
We stayed here while on a trip put on by Backroads, an adventure company. It’s a neat place with a different vibe. Our room was a good example of “up-cycling” with flooring and blankets recycled from other things. The room had a great view of the lake and mountains and the road noise was not audible with the doors closed. If you want something different and definitely NOT a hotel chain, give this place a try.
Haka House Queenstown Lakefront
4.7/550 Recensioni
Non posso credere quanto questo posto fosse buono! ... Abbiamo finito per avere una camera privata 8 letto per 6 di noi, la stanza stessa è un po' calda, ma il personale ci ha portato rapidamente un fan che ha aiutato in massa. I bagni e le docce sono stati mantenuti così bene e il soggiorno, lavatrice e asciugatrice hanno reso tutto il processo così facile. La cucina è assolutamente grande e perfetta se si intende preparare cibo. Ma il personale era qualcosa di diverso, incredibilmente amichevole e una signora mi ha anche prestato 50c dal portafoglio per i lucchetti, non aveva bisogno di farlo, ma voleva aiutarmi! ... Un gemello assoluto! Sono sicuro di restare qui di nuovo in futuro.
Copthorne Hotel And Resort Queenstown Lakefront
4/5126 Recensioni
I stayed here two nights on a Riviera Tour of New Zealand. The hotel consists of different linked buildings. However it is very easy to get lost despite them giving you a map. Our rooms overlooked the gardens unfortunately and not the lake. The rooms were ok. A bit tired and in need of refurbishment. However the beds were comfortable with good quality bedding and pillows. The location of the Hotel is at the top of a very steep hill that leads into Queenstown. The walk up is taxing for older people so be aware. The hotel has the usual facilities of bar, restaurant gym and pool. I can't comment on the gym or pool as we did not have time to use it. The outlook from the hotel is over the lake towards the Remarkable Mountains one of the locations used in Lord of the Rings. It is an absolutely stunning place. Queenstown has lots to do. We took advantage of this. The breakfast was good with hot and cold buffet. Plenty of fresh fruit and pastries as well. A group of us ate in the bar on evening after a tour. Everyone enjoyed their food. Drinks were not to expensive either. The place is a pain to find your way round, so allow time for getting lost when meeting people.
Heritage Queenstown
4.3/5117 Recensioni
We really enjoyed our stay at this hotel. We were a family group so we required three rooms. Everything was beautiful, comfortable and cosy. However the highlights were the evening meal(s) we had at the restaurant. We stayed three nights and had such a wonderful time the first night we dined at the hotel that we ended up eating there every night. The menu was comprehensive, our group ordered widely and we all enjoyed each dish. I particularly loved the pumpkin soup, but the steak and pork dishes as well as the hamburgers , were equally popular. Attention was paid to detail, and this was especially the case with the deserts and their superb presentation. The staff were cheerful and generous and made us feel like welcome guests.
DoubleTree by Hilton Hotel Queenstown
4.5/586 Recensioni
La nostra stanza di Lakeview aveva una serie di difetti. Il telefono non funzionava, né la TV, il bacino non scorreva acqua, la tenda del doccia era stata spenta dal binocolo, la stanza sembrava non essere stata vuota né polverizzata e il balcone aveva una bottiglia di birra vuota in attesa di raccolta. Dopo aver denunciato il responsabile del servizio, ha trasferito la nostra stanza in una stanza alternativa più conveniente, ma anche questa era sporca e aveva bisogno di polveri e di vuoto. Pensavamo di meritare un bicchiere di vino per superare questo, ma abbiamo trovato che i bicchieri di vino forniti erano ricci e dovevano essere puliti prima dell'uso. Dopo aver tornato da Queenstown abbiamo scoperto che eravamo bloccati e dovevamo riprogrammare le carte di ingresso. Tuttavia, il ghiaccio sul torto era che abbiamo scoperto che il letto di grandezza re non aveva un protettore di materassi, abbiamo chiamato la ricezione e la custodia e non abbiamo avuto risposta. Inoltre, entrambe le camere hanno avuto un rischio di viaggio nei bagni che potrebbe causare gravi danni a coloro che usano il bagno di notte. L'hotel si orgogliosa della pulizia nella sua pubblicità, Il direttore del servizio ha detto che l'hotel era in fase di riabilitazione, ma non è una scusa per la diminuzione degli standard. Dopo aver lasciato l'hotel mi è stato dato un modulo di indagine per rispondere e ho elencato tutto ciò che precede ma finora non ha avuto alcuna risposta ma mi aspetto davvero un seguito ? NO STENDA A QUI, anche se l'hotel è riqualificato perché il personale sarà ancora lo stesso senza una formazione adeguata .

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Informazioni di viaggio locali

Numero di hotel1,829
Numero di recensioni16,353
Prezzo medio (giorni feriali)206 €
Prezzo medio (fine settimana)208 €