UUtente ospiteThis hotel has an excellent location — right in front of Hisayaodori Subway Station Exit 4, which made getting around extremely convenient. There’s also a 7-Eleven just next door, and right behind the hotel is a lively district filled with restaurants, cafés, bars, supermarkets, and malls. It connects directly to Oasis and Sakae, so everything is within easy walking distance.
I chose a shower-only room since I rarely use a bathtub. The sink being located outside the bathroom was actually a plus for me, as it provided better lighting for makeup. The room also had a large window, which made the space feel more open and comfortable.
One of the main reasons I didn’t use the shower much is because the hotel has a really nice public bath. It’s very comfortable, with both indoor and semi-outdoor areas. I absolutely loved this facility — it was definitely one of the highlights of my stay.
The hotel also collaborates with a luggage courier service that can send your suitcase to a building next to Nagoya Station (not directly inside the station), which is very convenient.
I booked a room with breakfast, and although the selection was simple, everything tasted really good. There were real, hearty dishes, soup, some Western options, as well as desserts, coffee, and tea — all complete and very comforting. Some of the menu items also changed daily, which I really appreciated. I was very happy with the food overall.
The lobby is beautiful, with high ceilings, large windows, and very comfortable sofas. The staff were generally helpful, but I did encounter one issue. Aside from 2 staff members (who I believe may have been of Indian descent), the Japanese staff did not speak English. While I understand this can happen, I think having basic English skills would be very helpful, especially since this hotel accommodates many international guests.
When I asked about the luggage courier service, I felt like I was being passed around between staff. Another staff member came out to assist, but unfortunately, they also did not speak English and did not attempt to use a translation app. Instead, they tried to explain using pen and paper, which made the situation quite confusing. I felt there was very little effort to communicate clearly, which was a bit frustrating.
Overall, I really enjoyed my stay at this hotel. It has great facilities and an unbeatable location. I hope the communication aspect can be improved, as I would definitely stay here again when visiting Nagoya. Thank you!
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