Croazia: hotel con internet nella provincia di Regione di Zagabria

Frrom the check-in progress to check-out everything was easy and good. Both room and it's bathroom was super clean, amentities are great, the staff was very welcoming and friendly. Location was also great since it is really located in the center.

L'hotel è situato nel 1/F. Il personale è molto gentile per aiutare a portare il mio bagaglio all'hotel, come mi ha visto portare un bagaglio pesante. La stanza è pulita e temperata e il colazione è piuttosto buono.

Quite possibly one of the best places I have stayed at. Clean and modern rooms, air conditioning was on and the location was really convenient. But the best thing was the customer service. Dani went above and beyond to ensure a comfortable stay, the man needs a raise. Would definitely be staying here when I’m back in Zagreb.

I really enjoyed my 4 day stay at HI Zagreb. Great and friendly staff, cozy rooms and its location is amazing. Thank you

Il personale di servizio dell'hotel è molto dedicato e fa sentire le persone a casa, il che è un'ottima esperienza. La posizione è molto comoda e ci sono buoni hotel nelle vicinanze.

Molto vecchio, posso ancora vivere!Nota che la reception sarà un'imposta distorta. E' chiaro che ha pagato su Trip.com. Scrivi tutti i diritti d'imposta. La reception vuole che paghi un deposito e paghi un'altra tassa urbana! Ho visto commenti che non oso pagare il deposito. Sono stato pagato l'imposta urbana e ho dovuto tornare attraverso Trip.com!Ora sono partito per un giorno e non sono tornato!!!!?

The hote is an excellent location in central Zagreb. The rooms facing the street are really large and quite nice. There is a nice roof-top patio with views of some of the sites of the city. The breakfast was excellent. I appreciate that the staff were polite, responsive, and helpful. I would stay there again.

Passato un bel tempo in un hotel pieno di umorismo.Anche la colazione include, posso mangiare e mangiare.Non so che vivrò per qualche notte in fila, quindi sono un po'di problemi, ma posso rispondere rapidamente.Grazie mille.

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

L'appartamento era assolutamente bellissimo, il tipo di posto che si desiderava davvero vivere! La posizione è perfetta, e tutto era brillantemente pulito. Check-in e check-out era incredibilmente facile e senza problemi. Sceglierei questo posto di nuovo senza esitazione!