Hotel a Westlake Village, Stati Uniti d'America

Dopo aver chiamato quattro o cinque volte, trovato persone diverse, tutti hanno detto che immediatamente chiese la sanità, e alla fine non c'era nessuna sanità.Non c'era nessuna disturbo.La stanza non aveva acqua di scarico contenente la sostanza. Non ho chiesto una bottiglia di acqua al receptionist. Poi ho scoperto che l'hotel ha versato 3.5 supplementare in deposito.Non parlare 😓

Il Residence Inn di Westlake Village è un hotel molto bello, dopo la completa ristrutturazione, le camere sono ben progettate e tutti i pavimenti, la pittura, i mobili e le attrezzature sono stati completamente riparati e sono nuovi! Il personale è amichevole e attento e vi è un sacco di parcheggio intorno all'appartamento. Abbiamo avuto un problema minore e Bailey e Huerta, il GM, non solo erano professionali e cortesi, ma piuttosto graziosi a risolvere il problema e a trovare una soluzione appropriata. La piscina, il centro di allenamento e tutte le altre strutture, compreso il buffet del colazione mattina sono tutti un plus. Convenientemente situato fuori dalla 101 frigid e vicino a numerosi negozi, ristoranti e attrazioni locali. La casa di pesca Lure e Cici sono solo pochi dei pasti eccellenti accanto alla porta, la TV in camera include l'accesso a Internet per la streaming e Showtime è incluso nella programmazione. Questo è uno dei nostri posti preferiti per soggiornare in Ventura County e la nuova struttura rinnovata lo mette in alto ... Molto raccomandato

Quasi $3000 una notte, l'antico hotel a cinque stelle, l'hardware può, ma il servizio in generale, sempre sorridendo per rifiutare tutte le esigenze.

La zona si sentiva al sicuro, il personale era grande e la stanza era di valore, e l’unica cosa che mi piaceva era il bagno in una stanza di sostegno e le cose uscirono e si secchevano all’interno. Ho dovuto pulire il bacino due volte perché sembrava la stessa cosa dopo che il giorno dopo il servizio in camera è arrivato.

Ho soggiornato molte volte e tutte le camere erano belle e pulite, le letti sono davvero comodi, le docce hanno una pressione piuttosto debole ma sono buone e calde, il servizio è grande e veloce e il personale è amichevole e veloce. Non dirlo, è uno dei più economici di Simi Valley.

In generale, la camera è grande e il processo di soggiorno è facile e veloce.L'hotel ha anche una piscina, anche se non ha la possibilità di nuotare, il male è che mi ha preso due volte l'oro.Non posso vedere nessuno pulire dopo aver finito la lavanderia nella stanza

I booked this hotel based upon three facts. I am an IHG Rewards Member. I trust the ”Holiday Inn' brand, and it was in close proximity to a few places my dad and I wanted to visit on a long planned father/son trip. I immediately knew I had made a mistake when we arrived and the entrance door to the room was on the outside of the building, not the inside. It looked more like a ”rent by the hour” type motel. There was nearly a one inch gap between the bottom of the entrance doorway and the floor. The furniture inside the room was worn and dated. The mattresses weren't ”Holiday Inn” quality. Housekeeping showed up after 6:30 one evening and copped and attitude when we told them all we needed were towels and wash cloths as we were checking out the next morning. The only reason this review gets two stars as opposed to one is the breakfast service. The lady who worked the dining room did an OUTSTANDING job. I'm sure whatever she is being paid, it isn't enough. I wouldn't complain if it weren't for the price we were charged for the room. Perhaps they were taking advantage of a couple of guys from out of town, I don't know. Regardless, they charged WAY too much for what we received! If I am ever in Simi Valley again and I will certainly seek out another option!

We were shocked by the positive reviews for this hotel. We arrived late at night. When we got off the elevator, there was a huge pile of vomit on the floor. We went down to the front desk to let the staff know. The desk agent said that he knew about the vomit, but didn't have anyone to clean it. He said he had a photo of it on his phone and would let the cleaning crew know as soon as they arrived. We went back up to our room. The entire hallway on our floor stank from the vomit and a pervasive smoke odor (despite having reserved a nonsmoking room). Our room was filthy. There was hair in the tub and the edges of the shower had pink fungus growing in there, which suggested that it hadn't been properly cleaned in weeks or months. The room stank of smoke. The beds were hard as a rock, the safe in the closet had no batteries, so it was unusable. The drains in both the shower and the sink were clogged. We were disgusted, but so tired from traveling that we decided to sleep and switch rooms in the morning. When we got up the next day, the pile of vomit was still in the hallway. We went down to the lobby to alert the front desk that the vomit had not been cleaned. A new desk agent was there and he said that he knew that the vomit was there but his janitorial crew had only been in for a few hours and hadn't been able to clean it yet. A FEW HOURS??? It would seem that vomit in a public space would be the very first important thing to clean when the staff arrived in the morning. The desk agent literally couldn't care less that there was a public health issue that had been sitting there, unattended to, for over 14 hours. All things being equal, we decided not to eat the included breakfast. If the hotel staff can't be trusted to keep public spaces clean, how could we trust that food had been handled properly? This was the most revolting hotel stay we've ever experienced and we've stayed in some pretty questionable accommodations in far flung locations. We contacted Holiday Inn about our experience and never heard a word back.

Aveva un breve soggiorno, ma dopo un lungo viaggio dalla baia, era sufficiente per rilassarsi nel loro jacuzzi, che era molto bello avere completamente da noi stessi.

L'hotel è molto pulito.E'un grande rumore che ha un furgone di mattina.Un po'di fretta da un'alta velocità.Buona colazione.Meglio dell'hotel di livello uguale.