Hotel JAL City a Tokyo

Confortevole, pulito e ben posizionato. Il negozio di alimentari al piano di sotto con prodotti migliori della media (linea naturale di Lawson) è a pochi minuti di distanza e ti porta a Tokyo Bight Sight. Se hai un evento lo consiglio vivamente.

There are two Hotel JAL’s right next to each other, do note that this is the smaller hotel. I loved how close and convenient it was to the airport and the train line that goes into the city. I arrived early morning so at that time, their shuttle bus did not pick-yet guests yet. I took the train from the airport, crossed the road at the red light, and the hotel was right there. There’s a Lawson and 7/11 close by, they’re both otw to the train station. There’s also a small complimentary lounge on the ground floor that has a coffee machine and some pastries throughout the day. Everything was clean and the hotel was perfect for my transit in Tokyo.

Shuttle was convenient. Room was tiny as expected, but it had all the things I needed. The thing that ruined my experience is something that I'd never expect from anywhere in Japan - I found a brown stain on my bed sheet. I had no idea until it was too late in the night, so I just decided to sleep on the other side despite the discomfort, to not bother anyone at 3am. Next morning I went to the reception and show them the photo, gently ask them to change it; there was not a single mention of apology but they repeatedly told me to call housekeeping after 10am and it gaslit me that I'm the clean freak who's demanding something out of the norm. It really didn't have to be a big deal but 1. The fact that there was a very apparent stain on my bed sheet, 2. How they responded to my request, has really ruined my experience there.