Mitsui Garden Hotel Ueno - Tokyo

Recensioni su Mitsui Garden Hotel Ueno - Tokyo

Mitsui Garden Hotel Ueno - Tokyo

3 Chome-19-7 Higashiueno, Taito Ward, Tokyo, 110-0015, JapanDettagli hotel
Mitsui Garden Hotel Ueno - Tokyo
Mitsui Garden Hotel Ueno - TokyoMitsui Garden Hotel Ueno - TokyoMitsui Garden Hotel Ueno - Tokyo
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Recensioni degli ospiti

4.4/5
Molto buono
1064 recensione
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.2
Servizio4.5
Pulizia4.5
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Tutte le recensioni(1064)
Recensioni positive(1038)
Recensioni con foto/video(240)
Trasporti comodi(184)
Comodo per lo shopping(67)
Tranquillo e accogliente(34)
Vicino all'aeroporto(31)
Da tornarci(26)
Ideale per bambini(12)
Cibo squisito(12)
Servizio consegna bagagli(8)
Recensioni negative(26)
Nicola Longobardi
Soggiorno: nov 2022
Coppia
1 recensione
4.2/5
Molto buono
Pubblicata: 31 dic 2022
Ottima posizione e struttura carina, però la colazione non era il massimo perché non aveva alcun tipo di offerta intercontinentale
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Ueno.Our hotel is located about a 2-minute walk from the Asakusa Exit of JR Ueno Station and about a 1-minute walk from Tokyo Metro Ueno Station, and we have received favorable reviews for its high convenience. We are glad to hear that you are satisfied with our hotel.However, we are sorry that our breakfast did not meet your expectations. We will discuss this with our staff so that we can offer you a better breakfast.We are sorry to hear of your comments, but we look forward to welcoming you back to our hotel.Mitsui Garden Hotel Ueno Accommodation Manager
Man Ki
Soggiorno: feb 2025
Famiglia
9 recensione
4.2/5
Molto buono
Pubblicata: 17 mar 2025
The normal check-in time is after 1500, but it's lucky that we can check-in earlier since our room is ready - we arrived there ~1230. We selected Panda room located on 4/F, so there is beautiful spot at 4/F lift lobby for taking photos. The room is normal size as Tokyo's hotel room, we have space to open 2 luggage (24") but after opened difficult to walk. However, we did not stay much time inside hotel room, and actually the bed is 1.62m good enough for 2 adults + 1kid, .it's fine for us. We also booked the breakfast, and it's buffet style with Japanese and Western style food, so far so good. After we checkout the next day, we kept our luggage at hotel and go for sightseeing and shopping nearby; and return pack to hotel for picking up the luggage and head to airport.
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Risposta dalla struttura: Thank you very much for using Mitsui Garden Hotel Ueno.We also appreciate you taking the time to write a review.Check-in is usually from 3:00 p.m., but if the room has been cleaned, we may be able to show you to your room earlier. We are also very happy to hear that you enjoyed our panda room, which is one of our hotel's strengths.If you have the opportunity to visit Ueno, we hope you will stay in our hotel's panda room again.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Jc Flyboys
Camera Standard, 1 Letto Queen
Soggiorno: mar 2025
Famiglia
4 recensione
5.0/5
Eccezionale
Pubblicata: 11 apr 2025
Good location with easy transportation choice
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.Thank you for rating the convenience of our hotel.It is close to all lines at Ueno Station and is in an ideal location for access to Tokyo and Narita Airport.We hope you will consider staying at our hotel again if you have the opportunity.All of our staff look forward to welcoming you again.Mitsui Garden Hotel UenoAccommodation Manager
Tsz Wai
Soggiorno: nov 2024
Famiglia
8 recensione
4.2/5
Molto buono
Pubblicata: 23 dic 2024
Good location, very convenient to go to other places. Food served during breakfast is good, but I suggest to change the menu more often. Staying for 3 days and having the same dishes really make me feel…
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Ueno.We would also like to thank you for sharing your impressions of your stay and for including many photos.We are glad that you enjoyed the location of our hotel and that you enjoyed exploring the surrounding area.Thank you for your valuable feedback regarding breakfast.We will share your feedback with the restaurant.We will continue to strive to improve our hotel, so we look forward to welcoming you back.Mitsui Garden Hotel UenoAccommodation Manager
Utente ospite
Soggiorno: ott 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 30 nov 2024
Good location, very near the skyline station to airport or JR Ueno station! The panda room is so beautiful!lovely
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Ueno.As you mentioned, our hotel is located about 5 minutes' walk from JR Ueno Station. It is very convenient for sightseeing in Tokyo.The Panda Room is a newly created room for 2023.There is a plan with panda benefits. If you have the opportunity, please take advantage of it.We will continue to do our best to make our hotel even better by taking your feedback into account.We hope you will choose our hotel again when you come to Tokyo.Mitsui Garden Hotel UenoAccommodation Manager
Joderista
Soggiorno: gen 2025
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 10 mar 2025
perfect location and good view
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno and for posting your review.We are glad that you enjoyed the location and the view of our hotel.As you said, our hotel has good access to Ueno Station, Narita Airport, and various tourist spots, and has been well received by many guests.We will continue to strive to improve our services to be a memorable hotel.We are looking forward to serving you again.Mitsui Garden Hotel UenoAccommodation manager
Utente anonimo
Soggiorno: set 2024
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 5 nov 2024
Hotel location is right opposite to ueno station and there are few convenient stores nearby within 5 mins walk. Hotel room is clean and tidy!
Traduci
Risposta dalla struttura: Thank you very much for using Mitsui Garden Hotel Ueno.Also we appreciate you taking the time to write a review.Thank you for your kind words about our guest rooms.We will share your comments with our cleaning staff and strive to provide you with an even more comfortable stay.In addition, there are many convenience stores, supermarkets, and restaurants around the hotel. If you have the opportunity to visit the Ueno area, please try visiting various places.We are looking forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Utente anonimo
Soggiorno: set 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 7 ott 2024
The hotel offers a comfortable stay with spacious, clean rooms and modern amenities. The staff is exceptionally friendly and attentive, ensuring a pleasant experience. Its convenient location makes exploring the city easy, and the breakfast is delicious with plenty of variety. Highly recommended for a relaxing and enjoyable stay!
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.We are very pleased that you have given high praise to every aspect of our hotel.We are honored to receive such a positive evaluation of our staff service.We will continue to strive to provide you with a comfortable stay, encouraged by your comments.We hope you will stay at our hotel again when you visit Tokyo.All our staff look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
I am KY Lai
Soggiorno: set 2024
Coppia
17 recensione
4.5/5
Ottimo
Pubblicata: 4 ott 2024
A boutique hotel under Mitsui Garden. An excellent location and my room is new and clean.
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.Also, thank you for taking the time to post a review despite your busy schedule.We are very pleased to hear that you were satisfied with our hotel's location and cleanliness.Also, we are honored to hear that you appreciated the newness of the room.we renovated the lobby and some of the guest rooms in 2023.We are currently renovating other parts of the hotel in stages.Please use our hotel again if you have the opportunity.We look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Fiona
Soggiorno: feb 2025
Famiglia
12 recensione
5.0/5
Eccezionale
Pubblicata: 9 mar 2025
Location is great and is walking distance to the train lines. There is a family mart across the road and many food options for lunch and dinner in the area. There is also a mall nearby for tax free shopping. Stay was comfortable and the only gripe is the lack of space for large luggage in the room. Will have to make do.
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.We are very pleased to hear that you were satisfied with your stay at our hotel.We can store your luggage at the front desk during your stay, and we also have room types up to 25 square meters, so please consider this option.All of our staff will continue to work hard to provide you with service that will satisfy you.Thank you very much for your valuable feedback.All of our staff will continue to work hard to provide you with warm hospitality, so we look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation manager
Utente ospite
Soggiorno: gen 2025
Viaggio con amici
3 recensione
4.2/5
Molto buono
Pubblicata: 4 mar 2025
Great stay there. I was changing from a twin room to single room on last night of the stay. Service is superb, no need to re-check in and they will transfer my luggage from original room to the new room - save my hassle and quite happy when I returned to the hotel after a walk on the last day, I just need to grab a new hotel room key card and my stuff in there!
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Ueno. We would also like to thank you for taking the time to share your impressions of your stay.We are very happy to receive your kind words regarding your room change.We will continue to make every effort to ensure that you have a comfortable stay in the future.We look forward to welcoming you back soon.Mitsui Garden Hotel UenoAccommodation Manager
Utente ospite
Soggiorno: gen 2025
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 2 mar 2025
Location is good. However, need to find the lift access or you will need to climb the stairs with your luggages. Near to walking street as very convenient.
Traduci
Risposta dalla struttura: Thank you very much for staying at Mitsui Garden Hotel Ueno.Thank you also for taking the time to leave us a nice review.There is an elevator near the station to get to the hotel, so please use that next time.If you have any questions, please call us and we will help you resolve them, so please feel free to contact our front desk staff.We look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
KevKu
Soggiorno: gen 2025
Famiglia
2 recensione
5.0/5
Eccezionale
Pubblicata: 2 mar 2025
Great location. Accessible from ueno station via overhead bridge or underpass. Konbini nearby, family mart/ 7-11.
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.Thank you for posting your review. As you said, our hotel has good access to Ueno Station and convenience stores, and is in a great location, so we hope you will use our hotel again and enjoy sightseeing in Ueno.We look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager
Wing Chi
Soggiorno: gen 2025
Viaggio con amici
10 recensione
4.5/5
Ottimo
Pubblicata: 25 feb 2025
Location is good, just opposite Ueno JR station and Metro is just right next to the hotel.  Lots of restaurants and shops nearby, very convenient.   The room is spacious and cozy compared with most of the hotels in Tokyo.   Friendly staff who offered free early check in for us.  This is the second time I stay in this hotel, sure will stay again for my next visit to Tokyo.
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.We also appreciate your visiting us again and these valubale feedback. Our hotel is pretty popular for the convenience as you mentioned around Ueno station or any sightseeing spots. It is accessible to get to the airport with JR or Sky Liner as well. we are happy to hear that you had pleasnat stay and satisfied with our service. These comments give staff a lot of encouragement.It's time to watch it again and again. It is easy to understand and understand.We are looking forward to seeing your next staying with us, hope you will find and enjoy the new sopts around here, also happy to help you reccommend some places.We will continue to make an effort for working harder to provide you with the best service for the comfortable stay.Mitsui Garden Hotel UenoAccommodation manager
Why619
Soggiorno: gen 2025
Coppia
3 recensione
4.0/5
Molto buono
Pubblicata: 19 feb 2025
the location is good but the room is old and small. check-in time is not flexible even I have emailed them prior to my trip, they didn't arrange any early check-in for me, also put me at the room right in front of the elevator
Traduci
Risposta dalla struttura: Thank you for staying at Mitsui Garden Hotel Ueno.We are very pleased to hear that you were satisfied with the location of our hotel.However, we apologize for the inconvenience caused during check-in.All of our staff will continue to work hard to provide you with service that satisfies our customers.Thank you very much for your valuable feedback.All of our staff will continue to work hard to provide you with warm hospitality, so we look forward to seeing you again.Mitsui Garden Hotel UenoAccommodation Manager