Hotel a Northeast Penang Island

"Ho prenotato un soggiorno di 3 notti, il check-in è stato piacevole e tempestivo. Una volta raggiunta la stanza, il water era intasato, il vetro del bagno era ammuffito. Il resto della stanza era ok ma c'era un odore di odore proveniente dalla moquette. La TV era come un modello obsoleto e la ricezione era orribile e poco chiara, cosa che non otteniamo al giorno d'oggi se non negli anni '80 o '90. La colazione era davvero semplice, dovresti saltarla e non sembra quella di un hotel. Ho fatto il check-out anticipato di un giorno e ho prenotato un altro hotel perché non mi sento bene."

"We went on a 3 days 2 nights business trip with family in Penang. This hotel is located at Gurney bay which is such a very good location. We personally familiar with the surrounding there so it is easy to find food and travel. The parking building can be accessed both from Gurney bay and Kelawai road which is very convenient. Free parking is available in the building. The parking space in front of the hotel charges 10 RM per entry. We got a connecting room which is so comfortable for us. The hotel staff were very nice also. Pros: The room is fully equipped with universal power outlets. Cons: The shower is located in bathtub. It is quite slippery and inconvenient. Overall, We had a very pleasant stay."

"Pros : walking distance to heritage place. Easy to find food. Clean room and i guess newly renovated hotel. Cons : this room definitely not a cityview as described, abit disappointed feeling like being scammed. Can see the picture ive taken. Soundproofing very bad & i can hear clearly people Walk outside & bang the door."

"Hotel location very convenient. Walking distance to Cecil market, Kimberly street, chulia street. It will be good if the in-house TV is smart TV so that we can enjoy watching you tube or Netflix program Hotel provide drinks and popcorn snacks at the lobby Grab car and grab food delivery also easy"

"The room is clean but toilet & bathroom are a little tight on space. Location for street food is excellent. Unfortunately the hotel doesn’t provide free shuttle to these spots. Although the staff tries to reach out to see if they can help make the stay better, the info about the free CAT bus to Cecil Street Market was erroneous."

"The room is quite small, but it offers a lovely view. It's very clean, although we didn’t have enough space to store all our shopping bags. :) Mr Putasnen Nagadaran was exceptionally helpful and proactive. He made sure my early check-in request was fulfilled with a clean room ready upon arrival, and he even greeted me by name when he saw me in the corridor while he was checking other rooms. He took the time to respond to my email sent late at night—while I was out during the day—with detailed information about nearby parking options in case the hotel’s lot was full. We’ll be returning because of Mr Putasnen’s outstanding service, not because of the hotel itself. Mr Putasnen - Please take care of yourself and don't overwork :)"

"Room was small but clean, cozy and comfortable. The only thing to note is that the room isn’t very soundproof — we could hear people passing by the corridor and doors closing loudly at midnight many times. Parking was challenging. Great location to nearby attractions and shops. Overall great 👍🏻"

"Camera di buone dimensioni con vista meravigliosa, si vedono sia le montagne che il mare. Gli edifici nelle vicinanze sono molto bassi, quindi si può vedere a chilometri di distanza. Personale professionale, soprattutto alla reception. Hanno un sorriso genuino e sono pronti ad aiutare. Direi che sono più proattivi di quegli hotel a cinque stelle in cui ho soggiornato a Penang e Langkwawi durante questo viaggio. Tuttavia, vorrei davvero che il personale del concierge (di turno di notte) fosse più cauto e attento nella gestione delle spedizioni, compresi i pacchi consegnati in hotel. Avrebbero potuto controllare l'identità di chi ritira il pacco invece di non convalidarlo e permettere a chiunque di andare allo sportello per ritirarlo da solo. Alla fine, chi si assumerà la responsabilità se il pacco venisse smarrito?"

"This is my second time staying at this hotel, and I was pleasantly surprised to find that the bar is now open! Besides special cocktails , they serve skewers as well.sometimes when i don’t feel like going out ,i can just head up to the bar on the 9th floor to relax."

"It is more budget friendly hotel for families. It's basic, but adequate. Reception is too big and void of furniture and decor. I was given a corner room with door opening to the side away from corridor, though it made room smaller, but it was good as it prevented light spill underneath the door, and noise from noisey neighbors. Only partial view of the sea, as very high rise condos infront of hotels took all the prime estate. The shower is too near the glass panels and hot water doesn't work the maintenance guy have to come on 2 days to get it right. I hate the cold shower. The AC is cold, newly renovated, but noisey. TV channel is not the best, get to watch very old movies, like 60s. Breakfast is Buffett style, not the 5 star hotel type, but still a good spread. Didn't use the pool but it's fun for families. Getting to the beach is thru lifts on the 7th floor, which brings you down to 1st floor to beach, but access is only from 8am to 8 pm. Signage is no good. Wouldn't stay here again, though cheaper, but too basic, it's a watered down Holiday inn."