Hotel a Amman con piscina

Very nice hotel in Amman city centre. Very convenient. The service and everything was perfect. So happen there is a Christmas party on that night and we are invited to joined the party. Wine and bites. Perfect!

An overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement. Pros: - Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight. - Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar. - The Lebanese restaurant was delicious, and definitely a great choice for dinner. - Breakfast when available is very solid but not amazing (see the cons for more info). - Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants. - Staff are courteous and helpful for the most part. Cons: - The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments. - New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable. - A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning. Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.

Questa è la nostra prima notte ad Amman Quando arrivammo era già mezzanotte. Ho scelto un prezzo moderato Si è scoperto che il prezzo era più di 1200 Non riesco proprio a stare in un buon hotel Hilton è un business di fascia alta Ma la stanza è piccola, 28 metri quadrati, un po' affollata Quando ho aperto la porta, il water era bloccato. E il controllo di sicurezza è super severo, anche se controlli solo all'ingresso Tirò fuori l'adattatore e il cavo di ricarica del computer e disse che voleva controllarli. Poiché era mezzanotte, li ho chiamati e ho detto loro di non rispedirlo indietro. Andiamo a dormire. Alla fine non mi hanno restituito gli articoli. Non appena mi sono addormentato, hanno bussato alla mia porta e mi hanno dato una tessera per ritirare i miei articoli, dicendomi che avrei dovuto andare a cambiarli la mattina dopo! Sono davvero senza parole. Sono rimasto per una notte e ho deciso di cambiare

È un hotel che merita veramente 5 stelle ben organizzato, pulito, moderno, e il personale è estremamente gentile.

Hotel overall facilities are dated but functional. Room noise insulation is poor. My room is located next to the lift, I can hear every guest exiting/entering the lift, not to mention traffic outside the hotel. Breakfast is decent. Overall great location, close proximity to Amman citadel. One major incident I experienced: My reservation is on 29/12-30/12. I arrived at the hotel around 9pm, after a five-hour drive in adverse weather, only to be told by Laith the front desk manager there was no record of my reservation and requested me to contact Trip.com to resolve. He showed me a different booking with my name made by Trip supplier Travco on 29/11-30/11. This is an obvious typo by Travco. The email communication is between Travco and Hotel Toledo. Shouldn’t the front desk contact Travco directly to resolve the issue instead of asking the customer to contact Trip? I understand the work flow is customer ＞ Trip ＞ Travco ＞ Hotel Toledo. Asking the customer to contact Trip is going in circles and not the most efficient since mistake is by supplier Travco. Initially, Laith refused to accept it’s a typo and insisted the person with the same name as me has checked in on 29/11-30/11. Despite the circumstances and the obvious inconvenience, Laith chose to rigidly hide behind hotel policy, I was not allowed to check in unless I pay a deposit of 60 JD. I refused as I had already fully paid for the room. I was kept waiting at the reception for 1.5 hours while Laith reviewed the issue, which was eventually confirmed to be a typo made by the third-party agent Travco. Also Laith confirmed that 29/11-30/11 was a no show. An hour ago he mentioned the person has checked in on the above date was a lie. The mounting frustration was too much for me to bear. Yes, I raised my voice and created a scene. I mentioned from the start and repeated 5 times it’s a typo by Travco. Laith took 1.5 hour to accept. The final straw is audible verbal profanity from Laith himself (To Laith: I did not audibly mention profanity, it was up to what you interpret from my mouth). Laith threaten to call the police, citing I was creating a scene in the hotel. This behavior was unprofessional, unnecessarily confrontational, and unacceptable in a hospitality setting. It demonstrated a total lack of customer care. This is not a government office, Laith could have taken a softer approach to allow the guest to check in, while he proactively resolve with Travco, not asking guest to call Travco! Not debating about typo with guest! My reservation was fully paid and non-refundable, yet I was left standing at the reception for 1.5 hours due to errors made by Travco and decisions taken by Laith. The situation was mishandled from start to finish, and my frustration was a result of being forced to endure an unnecessary and avoidable ordeal. This was hospitality at its worst.

I was very happy with my stay at the DoubleTree by Hilton Amman Hotel. The service was excellent, and the staff were very friendly and professional. It is a high-standard hotel with access to the largest gym in Amman.

Hotel pulito e pulito, tutti i membri del personale sono amichevoli e cortesi hanno fatto tutto il soggiorno speciale, certamente torno di nuovo

Grande soggiorno con un ottimo servizio di recente ho soggiornato all'Hotel Amman Mövenpick e sono stato profondamente impressionato dal livello di servizio e dall'esperienza complessiva. Dal momento che sono arrivato, il personale era benvenuto, attento e sempre pronto a aiutare con un sorriso. L’equipaggio di ricezione era efficiente sia all’entrata che all’uscita, rendendo tutto il processo fluido e senza problemi. La camera era ben attrezzata, pulita e confortevole, offrendo una grande miscela di moderne strutture e un ambiente rilassante. La squadra di custodia ha fatto un lavoro eccezionale per mantenere la stanza per tutta la mia permanenza. Il buffet del colazione ha offerto una vasta gamma di piatti internazionali e locali, tutti freschi e bellissimi. Il personale del ristorante era cordiale e attento, rendendo l'esperienza di mangiare ancora più piacevole. La posizione dell'hotel è un altro punto forte - conveniente per i viaggiatori di attività e di svago. Inoltre, le strutture, compreso il centro fitness e la piscina, sono state ben mantenute e aggiunte all'esperienza complessiva positiva. In generale, l'Hotel Amman di Mövenpick è una scelta eccellente per chiunque visita la città. Con il suo servizio eccezionale, comodo alloggio e comoda posizione, sicuramente vive fino al standard di Mövenpick. Sarei felice di rimanere qui di nuovo e di raccomandarlo agli altri.

فندق ممتاز ونظيف جداً وقريب للمسافرين عبر المطار توفير المواصلات من وإلى المطار استقبال جيد ترتيب رائع

Hotel confortevole, pulita e buona camera .Tipo di colazione europeo , anche c'è qualcosa dalla cucina locale, il capo vi farà omelete secondo le vostre preferenze .buono personale .Tutto è stato bello . La posizione non importava molto, perché solo due giorni erano all'hotel, prima di volare a casa.