Hotel 5 stelle a Da Nang

L'hotel ha appena aperto. Design molto bello delle camere. Comodi letti grandi. Lussuose lenzuola e asciugamani bianchi come la neve. Tutto è nuovo. C'è una piscina a due livelli con bungalow. Non volevo andarmene da lì. Ottima zona fotografica. Il ristorante è grande, elegante con cibo delizioso. Abbiamo ordinato cena e cocktail direttamente in piscina. La posizione è molto buona Vicino al centro storico, al lungomare, ai mercati. Un numero enorme di caffè e bar in giro. Ma allo stesso tempo l'hotel è nascosto dal trambusto. Personale molto reattivo e amichevole. Voglio soprattutto lodare la ragazza Bina alla reception. Ci ha aiutato con tutto, ha prenotato escursioni, ha ordinato un taxi. L'hotel è adatto a tutte le categorie di turisti.

La mia famiglia e io stesso godevano di rimanere in questo hotel. E 'adiacente al fiume Han, e accessibile a pochi luoghi turistici come il ponte del Dragon e il mercato Han. E 'pulito, il personale è amichevole e utile. Vorrei suggerire un miglioramento, l'hotel dovrebbe assegnare più personale alla zona del ristorante buffet per il picco, abbiamo avuto cattive esperienze di avere un argomento con un altro cliente a causa della taglio di coda per una tavola, Il personale dell'hotel non è stato in grado di gestire, e altri erano ”troppo” occupati a assistere, soprattutto a livello di ”supervisore”.

L'hotel ha una vista meravigliosa, con colori vivaci ed è situato in posizione centrale, vicino a tutti i ristoranti che volevamo visitare e vicino alla spiaggia. Gli standard di servizio erano piuttosto scadenti: il sapone non è stato sostituito per due giorni consecutivi, il lavaggio a mano è stato lasciato vuoto per due giorni, la carta igienica non è stata sostituita negli ultimi due giorni della nostra visita di 4 notti e 5 giorni. L'hotel è un po' vecchio e necessita di ristrutturazione, la porta della doccia non si chiudeva, quindi il nostro bagno veniva allagato ogni giorno e con le pantofole da bagno la stanza era bagnata in alcune parti per la maggior parte del tempo. L'arredamento della sala colazione era molto carino ma come vegetariani / vegani non era eccezionale per il cibo locale, e il personale non capiva cosa stavamo chiedendo, ma generalmente buono per una colazione in stile continentale. Il personale era ben intenzionato e cordiale.

had an amazing stay at Radisson RED Danang. From the very first moment, the service was outstanding, professional, and truly welcoming. Tonny took exceptional care of me throughout my stay, and every request I had was handled quickly, kindly, and with great attention to detail. He is extremely professional, knowledgeable, and knows exactly how to make guests feel comfortable and valued. You can really feel his passion for hospitality and his dedication to providing the best possible experience for every guest. Thanks to Tonny and the wonderful hotel team, my stay was absolutely perfect. I will definitely come back again in the future and highly recommend this hotel to anyone visiting Da Nang!

Hotel molto carino, proprio sulla spiaggia, un po' più tranquillo di My Khe Beach. Il servizio dell'hotel è davvero ottimo: quando entri ricevi un drink di benvenuto e un asciugamano, non devi effettuare tu stesso la procedura di check-in, hai semplicemente bevuto un drink rinfrescante sul divano e la tessera della camera ti è stata immediatamente consegnata Voi. Quando ho prenotato l'hotel ho indicato che viaggiavo con bambini. L'hotel aveva già preparato un letto supplementare (si vede che la camera è abbastanza grande) e una famiglia di tre persone può condividere un letto I servizi dell'hotel sono anticipati. Anche la stanza è molto pulita e anche il bagno è grande, con separazione tra asciutto e bagnato. Quando apri il balcone, puoi vedere il mare e l'alba. Anche la colazione dell'hotel è molto ricca e i piatti cambiano ogni giorno. L'hotel è anche molto vicino alla penisola di Son Tra e puoi andare dove vuoi con Grab.

My second stay in just over a year as I really enjoyed staying here first time around. Glad to find the resort is still as impeccable and luxurious as before. I really like the room here as it’s big, modern and has a touch of luxury. The breakfast buffet is so good here and the ingredients are very high quality - it’s always a thing I look forward every day while staying here. I made a request for high floor which was fulfilled but the initial room was too far from the lift for my elderly mom and so I request the customer service using WhatsApp to assign me to a different room. The WhatsApp guest service is top notch and I get a response fairly quickly and we like the second room assigned very much, although there is a bit of wait while changing room. A minor point as well is the room toilet do not have shower bidet which is usually standard in Vietnamese hotels. I was looking forward for the pickleball training but I couldn’t use the free pickleball facility this time around as the indoor court is under renovation, and only 1030am slot is available for training which will use outdoor court. It’s simply not doable as the weather is so hot at this time in danang. I hope mgmt can consider different time slot next time such as earlier or much later if indoor court is not available yet. Swimming pool is so much cleaner this time than my first visit. There was algae at the bottom in my first visit that I have feedback to management, and they did take notice and put to action. Also the shuttle bus situation is now ample, we manage to catch shuttle back to hotel from Hoian every time now, unlike before where the bus was always full and we had to take grab back. Overall we really enjoyed our stay here and glad management reacted to feedback positively and implemented changes. Keep up the good work.

Nice and new hotel. The service is excellent. There was a slight delay in our check in at 3pm and the housekeeping staff were still cleaning our room. The service manager immediately gave us free drinks vouchers for the pool bar as service recovery. The next day, Vivian even tracked us down at the breakfast restaurant to ask about our stay. She apologized for the slight inconvenience again. Also assisted with our request for late check out as our flight home was at 6.30pm. Very impressed with the service of the hotel. The room is spacious and very clean. All the amenities were good and working. There is a water dispenser in each room. The location is at the far end of My Khe beach, which was a little out of the way. The path to the beach is not as developed as the hotels nearer the centre of the beach, not near any beach clubs. But still easy to access, just cross the road and walk along the man-made (literally) path. There is a mini mart and foot massage place just beside the hotel. The hotel spa is also very nice. The view from the gym is great! Will stay here again if I visit Da Nang another time.

Most of us the travellers would love to share good things about the hotel experiences instead of negative comments. Location:Walking to Da Nang museum but not much to see on the left side walking out the hotel Services: : stayed 3 nights at the premium room on the executive floor from 30/3-2/4. We received warm welcome from the doorman, front desk staff and to the executive lounge for checking in. Our room is clean, spacious, and the river view from my balcony is awesome. Everything looks good and its worth to pay extra for the services. I immediately would have given a 5 star to share my review in the different travel websites. The whole experience was almost damaged from the incidents: 1)The room included turndown service. However, on the 2nd night after returning from a hot day, the room was not tidy up. I dialled “0” front desk at 10:40 pm and asked for clean towels. I was told that the housekeeper will deliver it soon. Wait and wait, call and call until it passed 20 minutes, I was assured again the housekeeper was on the way. My patience ran out! I came down to the front desk at 11pm to express my issue in person and was still be told that they had informed the housekeeping and was on the way. This is totally untrue and unacceptable! The housekeeping room is located at basement. Aren’t they not allowed to take elevator? The duty manager (Mr Tino Le) immediately contacted the housekeeper in front of me again stating someone (housekeeper named Phuong?) was still on the way and would be in my room within 15 minutes. Eventually my partner told me the housekeeper (wow… 4 people) arrived to the room to tidy up. The whole incident from calling to clean up took nearly 45 minutes. What I need was just some dry towels (the used one was on the floor. I was not asking for any turndown service). How frustrating! This is definitely a big problem between the departments. Mr Le showed his sincere apology for this situation and agreed to reflect to his superior. The next day I received a note and a gesture from the front desk manager - Mr Tin Nguyen. I know my case had been taken note. I Checked out on the 2nd where I met Mr Nguyen who apologies again regarding the problem. He understood my frustration and responsible . Truly a positive attitude being the Manager. Operation Team should rectified the issues right away 2) Requested some decaf to my room at the executive lounge but never comes. Anyway… Despite the unhappy experience , I do appreciate Mr Tino Le for his patience, and the concierge staff - Kevin who arranging the car for us to Hoi An attentively to ensure our trip safely. The breakfast is variety and the restaurant staff did a good job! Hope a better experience in my next visit

L'hotel era pulito e ordinato, e la vista dal balcone era mozzafiato. Il personale è stato molto disponibile e la colazione a buffet offriva un'ampia varietà di opzioni. C'è anche una splendida piscina sul tetto da cui si può godere di una magnifica vista su Da Nang. Ci tornerò sicuramente se ne avrò l'occasione! Grazie a tutti per aver reso il nostro soggiorno meraviglioso!

Il servizio è stato molto bello, con personale amichevole che andava oltre e sopra. Mi sentivo in guai durante la mia visita, e il personale mi aiutava incredibilmente, portando in piastrelle e offrindo gratis il tè di miele di ginger alla mia stanza. Ci sono state molte attività da godere, tutto è stato perfetto!