Hotel 5 stelle a Makkah

We have been staying at this hotel as a family for three years now, and honestly, we would never consider anywhere else. It truly is one of a kind. The staff are exceptional and consistently go above and beyond to make each stay feel special. A heartfelt thank you to the manager (I regret not taking your name) who showed us such kindness in the early hours of 18 August 2025; your thoughtfulness meant the world to us and is something I will never forget. The location is perfect, just a 5 minute walk to the Masjid al-Haram, with the Clock Tower and mall right at your doorstep. Staying here makes our Umrah so much easier and more comfortable. ************* for this blessing, and for such an outstanding hotel that we now consider our home in Makkah.

The hotel is very well located, with excellent amenities and close to the mosque. Overall, the facilities are what you would expect from a Hilton. Price is obviously a big factor, but otherwise it is a very good option given its location and nearby amenities. There is also a nice restaurant outside, along with a direct connection into the mall, which has a wide range of shops and supermarkets.

the location of this hotel is very good, because very near to masjidil haram. it is located in the clock tower. the room is also good.

In general Excellent hotel specilly the location and service, the only 3 things I didn't like was the car access during the weekend was so difficult and packed with traffic, secondly the room furniture is outdated needs refurbishment. Thirdly, price should be reviewed as this is not a brand new hotel.

Excellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.

This hotel is good front desk they are good Service not bad