Hotel a 5 stelle a Taoyuan

"I came here for shopping trip @ Gloria outlet. When I first arrived at HSR, I followed the website instruction (with video) to reach the hotel, however the entrance was closed. There was a standing sign very near to the entrance however if I were to enter from the landmark plaza, I needed to retract a bit of distance. I think for customer sake, the standing sign should be nearer to the bridge to warn customers it would not opened and directed them to the shopping mall entrance. It was just a normal hotel probably for families I guess even house keeping, they did not seem to help you on your cup with a used tea bag. I think they are like 3 stars hotel service? The room is pretty big and I feel comfortable. There is no wardrobe but just some hanging clothes place - and without any iron/board. I think the ground floor service staff is good..they are willing to carry my bags when I arrive from taxi. They are also helping me to monitor when my taxi came and called me upon. I felt their warmth ."

"Room Quality: The room was newly renovated, which was a pleasant surprise. It felt modern and comfortable. Common Areas: Unfortunately, the main areas of the hotel are quite dated. They could use some updates to match the quality of the rooms. Check-In/Check-Out Policies: I found the policies regarding check-in and check-out to be very strict. It can be inconvenient for guests with varying travel schedules. Location Convenience: One of the best features is the convenience store, supermarket, and several restaurants located downstairs. Overall, while the room was great and the location convenient, the outdated common areas and strict policies were drawbacks."