Hotel 4 stelle a Urumqi

The room was spacious, clean, and well-maintained with all the basic amenities provided. I appreciated the laundry service, the small gym, and the good breakfast served each morning. The location was convenient, surrounded by many restaurants and close to CC Mall. Early check-in was also a plus, making my stay more comfortable.However, the front desk staff's attitude really spoiled the experience. When I arrived for check-in, the first thing the front desk guy said was, “There is internet problem,” without even greeting me. I was confused and asked what he meant, but he just repeated the same sentence multiple times, each time raising his voice. It was an unpleasant exchange, and only after a few minutes did he proceed with the check-in and apologize.The next day, when I asked the front desk about transportation to Heavenly Lake (Tianshan Tianchi), the female and male staff looked at me blankly and seemed to have no idea. I had to repeat myself several times, but they still couldn’t provide any information about such a famous tourist spot. One of the female staff was even playing with her phone during the conversation. I’ve stayed in many hotels around the world, and this was the first time I’ve encountered staff with such poor knowledge of their own city.Overall, the hotel has good facilities and a convenient location, but the front desk service and staff attitude need serious improvement.

Impianti: molto nuovo è lo stile di Asi Salute: pulito e pulito in tempo Ambiente: è molto conveniente dove andare intorno, e il parcheggio è molto conveniente Servizio: la reception è entusiasta e chiede se vuoi bere un tè caldo

Hotel was clean and spacious. Breakfast was varied and delicious. The bed was comfortable to sleep in. However, housekeeping was really poor. They crumpled our pajamas and i found mine on the floor. We pressed “DND” for housekeeping yet they still came in anyways. There was no fridge in the room. Front desk staff on some days tried to be helpful but unfriendly and I felt judged by them — like they have the “why are you asking stupid questions” look. The hotel is also surrounded by construction yet near the high speed rail station. Will I stay here again? It’s valid for money for the comfort but I hope they will improve their service standards.

L'ambiente del negozio è leggero e elegante, la zona pubblica è pulita e colorata, la camera è grande e luminosa, i letti sono morbidi, i bagni sono completi e le strutture intelligenti sono molto pulite.Dall'ingresso al negozio, il personale è attento a tutto il viaggio, aiutare attivamente a prendere i bagagli, introdurre il quartiere e riempire i dettagli del servizio. La colazione è ricco di fresche, piatti caldi, punti di foraggio, frutta e bevande sono tutti completi e super soddisfatti.Sia il viaggio di affari che il viaggio sono molto appropriati. L'esperienza è fantastica, è davvero consigliabile!

The hotel has a great location: a brisk 5-7-minute walk from the metro (exit A). The route itself is interesting: on the left and right are entrances to the Grand Bazaar and plenty of street vendors selling fruit, food, clothing, and souvenirs. The hotel was unusual for us as tourists. When you open your room, the curtains automatically open, and you hear a voice message in Chinese. We didn't understand what it meant, though. The room was large, beautiful, and comfortable, with good beds, a huge TV, and panoramic windows. The courtyard view means the windows overlook other hotel windows through a narrow pedestrian walkway with a transparent roof, allowing you to see other guests—and they can see you. Although our silhouettes weren't very clear, we still felt uneasy, so we asked to change rooms. We were upgraded to a room with smaller windows. The sink was separate in the room, and the bathroom had only a toilet and shower. The toilet didn't have a flush button; it flushed automatically and had a small blue light, which was convenient if you want to use it at night in the dark. At first, we were very disappointed that the room didn't have a refrigerator (minibar), as stated in the room description, as we had strictly chosen a hotel with a minibar. At reception, we were told we could put food in their refrigerator. As compensation, they allowed us to check out a little later for free. Also cheese yoghurts «Tea Ballet» were offered every day. They were very tasty and of good quality. There are several robots roaming inside the hotel, but we didn't understand their function either. You can pick up some essentials for your stay on the ground floor (tea, sleeping masks, hair elastics, and other suitable stuff). We really enjoyed the breakfasts. The selection wasn't huge compared to other hotels, but they were all well-prepared and delicious. The food wasn't too spicy, with pleasant seasonings, good milk tea, corn, etc., which gave the impression of a healthy meal. We had a few small suggestions regarding the room: it would have been very helpful to have more towel racks in the bathroom and a bit more storage space for clothes. Also, we noticed there were no forks available during breakfast, which was a little inconvenient. We believe addressing these small details would make the guest experience even better. Thank you for your hospitality!

This is an excellent hotel located in the coty centre close to many nice restaurants of various types of food to cater for the travellers of different nationalities. Very courteous, friendly and helpful staff especially those young and friendly ladies at the Front desk. Free pick up service was provided and need to be pre arranged prior to arrival. The hotel is also equipped with laundry room and gym for its hotel guests to use at no cost. The rooms are very clean come with big TV, full toiletries, kettle. Air dryer. Breakfast is good and healthy with plenty grains. |Really enjoy my stay here.

Questo hotel è di alta qualità. Valore di 5 stelle standard. È stato costruito nel 2024, tutto era nuovo. I ricevitori del front desk erano tutti così professionali e ospiti. Ci sentivamo così a casa e confortevole che ci fermavamo per 6 notti. Abbiamo ricevuto un abbondante colazione, tè di sera e cena tardi. Avevamo una TV di 70 pollici con canali cinematografici. Ci è una lavanderia complementare. Il bagno di stile giapponese è un bonus. La fermata di autobus è lungo la strada. A piedi di Hong Shan Park, Peoples Park, Xinjiang Museum e Saybad Shopping District. Molto consiglia a tutti i visitatori di Urumqi di questo meraviglioso hotel.

Alex, the lady from reception was so helpful and courteous. She was all smiles and made us feel very welcome. When she found out that I was an IHG member, she offered me a bottled welcome drink, From 6pm to 2am, the hotel offered free beef noodles and wanton soup (not sure whether this was based on room type). Food was good, but the server/cook on the night of 15 October was a nightmare. He was unhappy when we disturbed him to ask for a bowl of noodles. All he was interested in was to play on his handphone. He shouted at a guest who was trying to be helpful by returning used bowls and utensils. Honestly, he should not be working in the hospitality industry. The hotel is located in a residential area with no restaurants or shops nearby, but it is clean and modern. Wanda mall is about 2km away. We walked there.

Godetevi il mio soggiorno così tanto che prolungo il mio soggiorno per un'altra notte. Pulizia, spaziosa, confortevole.La stanza è moderna e sembra un po' futurista.Anche i dettagli piccoli sono progettati per conforto come specchio con luce extra su di essa, mat anti-slip, etichetta chiara sulle luci switch on/off in modo che l'ospite sappia quale pulsante per quali luci, la luce automatica di notte si sveglia di notte per andare in bagno per assicurarsi che l'ospite possa vedere il cammino (è stato in viaggio per 6.5months e questi sono oggetti che sono quasi mai visto nemmeno in Big Hotel Chain). La squadra di accoglienza è anche calda e accogliente. Grazie speciali a Xiao Xia e Noor che aiutano con il mio check-in e il mio soggiorno. Prezzo ragionevole, anche offerta scontata alla 2a notte (diversi persona offrono scontata diversa, quindi ho scelto la miglior offerta.lol) Questo posto è anche vicino a molti ristoranti e 4 minuti a piedi per fermare l'autobus dove si fermano più autobus (cioè c'è un autobus dall'aeroporto fino qui, cioè prendere il metro e cambiare l'autobus. l'autobus si fermerà qui). Conveniente per i viaggiatori soli che si basano sul trasporto pubblico per esplorare l'ambiente (scarica Baidu o applicazioni AMAP per vedere il percorso e l'orario di autobus in tempo reale. Baidu è comunque meglio). Sono inoltre disponibili un guardia di sicurezza per qualsiasi domanda o raccomandazione che si desidera conoscere. Delizioso colazione!!Ancora pensando a questo.gusto come stile di cucina a casa. Dopo aver viaggiato 6.5months, il mio gusto manca questo tipo di cibo.lol In generale, molto consigliato luogo!! Se ho ancora tempo (dopo aver esplorato la parte meridionale), sarò certamente tornato qui per una notte finale prima di lasciare Xinjiang. Tutti i migliori 😎😄😀😁😃

入住在烏魯木齊八音和酒店，如同一場充滿温度的城市邂逅。清晨拉開窗簾，陽光透過明凈的玻璃灑入房間，零壓床墊的舒適與璀璨夜景的餘韻交織，瞬間喚醒旅行的期待。酒店環境雅緻簡約，房間內設施貼心周全，從工作人員到機器人遞送服務，每一個細節都透着現代化設計的巧思，而窗外的城市景色則默默訴説著這裏的繁華與寧靜。 早餐是一天美好的序章。餐廳裏暖黃的燈光下，餐枱上熱氣氤氲，既有新疆特色的奶茶與酸奶，也有現煮的麪點和新鮮水果。服務員輕聲詢問“是否需要再來一杯奶茶”，笑容裡帶着清晨的朝氣。這份用心，讓人感受到食物之外的關懷。 酒店坐落於人民廣場商圈的文化路，步行即可抵達百年文化老街。午後漫步至南門，三座文物保護建築靜靜矗立，磚瓦間沉澱的時光與街巷裡飄散的烤包子香氣，構成獨特的城市韻律。若想探索更遠，打車十分鐘內便能抵達國際大巴扎和紅山公園，登高遠眺博格達峯的雪頂與晚霞相映，心境也隨之開闊。 最難忘的是這裏的“人情味”。入住時前台姑娘遞上兩瓶礦泉水，一句“旅途辛苦了”彷彿歸家般的温暖;離店那時，服務員揮手道別時眼底的真誠，讓這場短暫停留染上了友情的底色。 若説旅途是詩，這裏便是讓詩句生根的驛站--不張揚卻熨帖，用一碗熱湯的暖意、一扇明窗的風景、一羣人的真摯，將異鄉化作心安之所。