Hotel 4 stelle a Ottawa

Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you.

L'hotel è nuovo, la TV è molto grande, il parcheggio è 35 aumenti di tasse per un giorno, ma può essere visitato infinitamente, è anche conveniente, la stanza ha acqua e l'unico difetto è la manciatura nel momento. 

A pochi passi dalla stazione parlamentare, la Sheraton ci ha dato una stanza spaziosa, ma non c'era una caldaia per bollire l'acqua per il tè, invece abbiamo usato il caffè. C'era un certo problema con le tubature nel muro, il che significa che un vaccheggio doveva essere lasciato correre in corridoio fuori dalla nostra stanza 24hr/d. Il tessuto nel nostro cassetto vicino al bagno era sempre immerso, probabilmente a causa del problema. Forse perché era vicino a Centro, avevamo uno o due persone senza casa o disturbate nelle passeggiate laterali vicino all’hotel, il che mi rendeva incomodo avvicinarmi ai miei figli a causa delle loro mutande casuali e dei loro getti di bottiglia di bevanda. Tuttavia, questo è avvenuto solo due volte durante il nostro soggiorno settimanale. Il personale era molto amichevole, bello e utile, e vestito con forza.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

La mia esperienza all'hotel è stata eccellente. Ci sono stati negozi di caffè vicino, così è tutto a posto.

A nice apartment which is walking distance to Parliament Hill and others tourists attractions. Wifi is good and provides all the necessary amenities you needed and washing machine.