Hotel 4 stelle a Ottawa

Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you.

L'hotel è nuovo, la TV è molto grande, il parcheggio è 35 aumenti di tasse per un giorno, ma può essere visitato infinitamente, è anche conveniente, la stanza ha acqua e l'unico difetto è la manciatura nel momento. 

Il personale era benvenuto e ospitato dal momento in cui abbiamo controllato. La stanza era pulita e la posizione era perfetta. La colazione era anche deliziosa. Sono sicuro che tornerò durante la mia prossima visita.

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

La mia esperienza all'hotel è stata eccellente. Ci sono stati negozi di caffè vicino, così è tutto a posto.

A nice apartment which is walking distance to Parliament Hill and others tourists attractions. Wifi is good and provides all the necessary amenities you needed and washing machine.