Hotel con palestra a Ottawa

L'hotel è stato prenotato l'ultimo minuto perché abbiamo dovuto rimanere una notte in città e è stato davvero fantastico! Questo è un hotel che mi ritroverò! La signora al conteggio era molto gentile e parlava portoghese, era molto felice di poter parlare con noi in portoghese e noi siamo felici che parlasse portoghese! La posizione dell'hotel è davvero buona, in centro vicino al parlamento, e la camera era sorprendente! Veramente grande e spazioso studio con cucina e soggiorno. Letto era davvero comodo, ma il letto divano non era così buono (come in tutti gli hotel). Il bagno era grande e aveva tutte le attrezzature. Il pranzo era buono e aveva uova, bacon, frutta, cereali, waffles freschi, chia pudding, pane, ... Il parcheggio privato è a pagamento, ma l'ingresso è molto limitato.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Come famiglia di tre, abbiamo davvero goduto il nostro soggiorno all'hotel, io sicuramente prenotare di nuovo. Molto vicino al shopping e autostrada 417. Hotel situato in una zona molto tranquilla. Desidero ringraziare il signor Soheil alla ricezione, che è stato molto gentile e utile.Il colazione è stato anche molto buono, inclusi pasti caldi/ freddi e fluidi.

The location is unbeatable! Situated in the heart of downtown, it's just a short walk to ByWard Market, the Rideau Centre, and Parliament Hill, making it the perfect base for exploring Winterlude. The stay was excellent. While the underground parking entrance is a bit tucked away on Daly Avenue, the unlimited in/out privileges are a huge plus for road trippers. The rooms are spacious, clean, and modern. My only minor critique is the 6”parking height restriction, which might be tight for large Suvs. Overall, a high-quality, convenient choice for any Ottawa visit

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later. The room was spacious, clean. They provided room services every day except for one day when they were understaffed. Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo. People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead. Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis). I can't say our experience was bad, but it was not great either.

Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.

1. The breakfast options were very limited. A greater variety would significantly improve the experience. 2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere. 3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service. 4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night. 5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained. 6. The room servicing staff was very friendly

Grande posto per soggiornare bello e pulito non lontano dal centro. Parcheggio privato e camera per 3 persone è grande con una grande cucina. Sicuramente consiglio. Prezzo è anche conveniente.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)