Hotel 3 stelle a Ottawa

L'hotel è solo strategicamente situato, vicino all'aeroporto e al centro. è solo in mezzo. La colazione è buona e ci sono varie opzioni. Le camere sono pulite ogni giorno, sono molto spaziose e le cose sono riempite ogni giorno. Il personale è benvenuto e molto pronto a aiutare in qualsiasi momento. La zona è anche molto benchè l'impianto è su una strada occupata. Raccomanderò a tutti coloro che so di rimanere in questo hotel ogni volta che visitano Ottawa.

The location has some certain distance to subway stations, but it only matters if you arrive to or depart from the hotel using transit, as you might need to walk for around 10 minutes in order to get to the hotel. However, most of the attractions (Parliament, ByWard market) are within walkable distance (less than 20 minutes) so it is not a problem for me. The room is extremely spacious with even a kitchen and a printer for this price point, and the room is clean. However, the shower blinds have some gaps which seeps water to the floor wet while showering… The staff is really nice and friendly, and the free breakfast that comes with the room is good enough (I like the sausage and the egg bites). The laundry is 24/7 and comes with complimentary laundry sheets and powder, which is a big plus. However, do note that there is a certain chance that you’ll be assigned to a first floor room, which is essentially the ground floor… One of the entrance (the one next to the parking lot) for ground floor rooms can look a little bit sketchy at night. Since my room is also next to Elgin street where people go to the pubs at night, it can get a little bit noisy, but the bed is far away from the window so it sort of cancelled the disadvantage. It would be better if the front desk asked if a ground floor room was OK before giving the room cards.

Stavo per 1 notte per andare a un matrimonio. È stato un personale molto amichevole, molto pulito e il letto era così comodo!

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

Very nice hotel; like a brand new hotel. The room was spacious, clean and with a nice view. The breakfast was great. Our kids has enjoyed the swimming pool. This hotel will my first choice for my next trip to Ottawa ❤️

The hotel was convenient to the Ottawa airport and had free shuttle service which was our reason for choosing this hotel We were in town for a family wedding and had a 2 night stay. Room was comfortable and quiet at the end of the corridor (at our request) We were disappointed that $275 per night did not include any kind of breakfast or even a discount coupon for the restaurant inside the hotel so we were glad to be able to have the choice of several restaurants more reasonably priced less than a five minute walk for dinner and 2 breakfasts.

The hotel left a very good impression. The location is excellent – everything is nearby: the city center, shops, and restaurants, all within walking distance. The room was clean and tidy, with everything needed for a comfortable stay. The kitchen was well equipped with all the essentials for cooking, which was very convenient. The fast check-in via the app was a big plus – quick and hassle-free. The atmosphere was calm and comfortable for relaxing. Things to improve (room 902): some furniture (for example, the wardrobe) felt a bit old, although it was clean and functional.

Abbiamo avuto 2 allarme in 2 giorni, nessuno ci ha detto quando abbiamo fatto la prenotazione. Fiest time ppl abbiamo paura , abbiamo dovuto andare fuori... NON STAFF spiega nulla a noi troppo tempo. Ho chiesto al desk front e la donna lì mi ignora. L’altra donna che era li non spiegava che dovevo chiedere cosa sta succedendo è una pratica o no? Ppl era davvero spaventata... Ha detto sì in modo più insensato. Anche quando siamo arrivati, c'erano ancora capelli e cose nel bagno che dovevo rimuovere. Sono andato a controllare in anticipo devo dire, ma hanno detto che era tutto a posto che la stanza era pronta. Evidentemente non era 100% pulito. Il colazione è molto basso. Ho dovuto dire al desk che il caffè era vuoto...Inoltre, il primo che mi ha accolto al desk non era simpatico. Se avete il bilancio per andare altrove, fatelo.

Booked 2 nights for a colleague and he said having nice experience in the hotel. Room was clean and spacious. Good to have the fitness room which met his needs. Hotel location is good and convenient to various places around DT Ottawa.

Grande posto per soggiornare bello e pulito non lontano dal centro. Parcheggio privato e camera per 3 persone è grande con una grande cucina. Sicuramente consiglio. Prezzo è anche conveniente.