Hotel 3 stelle a Ottawa

L'hotel è solo strategicamente situato, vicino all'aeroporto e al centro. è solo in mezzo. La colazione è buona e ci sono varie opzioni. Le camere sono pulite ogni giorno, sono molto spaziose e le cose sono riempite ogni giorno. Il personale è benvenuto e molto pronto a aiutare in qualsiasi momento. La zona è anche molto benchè l'impianto è su una strada occupata. Raccomanderò a tutti coloro che so di rimanere in questo hotel ogni volta che visitano Ottawa.

Stavo per 1 notte per andare a un matrimonio. È stato un personale molto amichevole, molto pulito e il letto era così comodo!

Ci sono piscina, ma non grande, il più profondo 1.4 metri.Ci sono diversi apparecchi fitness, ci sono bacino di acqua calda, e massaggio di acqua pulita.Ci sono piccole e piccole vasche di acqua calda nella stanza.Il vasco è grande e l'acqua calda è piena.

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

The hotel was convenient to the Ottawa airport and had free shuttle service which was our reason for choosing this hotel We were in town for a family wedding and had a 2 night stay. Room was comfortable and quiet at the end of the corridor (at our request) We were disappointed that $275 per night did not include any kind of breakfast or even a discount coupon for the restaurant inside the hotel so we were glad to be able to have the choice of several restaurants more reasonably priced less than a five minute walk for dinner and 2 breakfasts.

The hotel left a very good impression. The location is excellent – everything is nearby: the city center, shops, and restaurants, all within walking distance. The room was clean and tidy, with everything needed for a comfortable stay. The kitchen was well equipped with all the essentials for cooking, which was very convenient. The fast check-in via the app was a big plus – quick and hassle-free. The atmosphere was calm and comfortable for relaxing. Things to improve (room 902): some furniture (for example, the wardrobe) felt a bit old, although it was clean and functional.

Abbiamo avuto 2 allarme in 2 giorni, nessuno ci ha detto quando abbiamo fatto la prenotazione. Fiest time ppl abbiamo paura , abbiamo dovuto andare fuori... NON STAFF spiega nulla a noi troppo tempo. Ho chiesto al desk front e la donna lì mi ignora. L’altra donna che era li non spiegava che dovevo chiedere cosa sta succedendo è una pratica o no? Ppl era davvero spaventata... Ha detto sì in modo più insensato. Anche quando siamo arrivati, c'erano ancora capelli e cose nel bagno che dovevo rimuovere. Sono andato a controllare in anticipo devo dire, ma hanno detto che era tutto a posto che la stanza era pronta. Evidentemente non era 100% pulito. Il colazione è molto basso. Ho dovuto dire al desk che il caffè era vuoto...Inoltre, il primo che mi ha accolto al desk non era simpatico. Se avete il bilancio per andare altrove, fatelo.

E'una buona esperienza di soggiorno, la ricetta è amichevole, puoi cucinare per risolvere il bagno che non riesci a mangiare per la notte di pace. Il condizionamento della stanza è un po' alto, questo è l'unico difetto

Grande posto per soggiornare bello e pulito non lontano dal centro. Parcheggio privato e camera per 3 persone è grande con una grande cucina. Sicuramente consiglio. Prezzo è anche conveniente.