Hotel con spa a Genteng

Very good location in Surabaya , right in the midst of Tunjungan streets with many eateries and cafe. Room very classical and comfy, staffs are friendly and helpful too

Luar biasa semua nya, tidak ada kurang nya, kebersihan, ok, mkn an nikmat, fasilitas bagus banget, recommended

Servizi: buoni Salute: OK Buon ambiente buon servizio La posizione è ottima, situata nel centro di Surabaya. Ho soggiornato qui per tre notti ed è stata una bella esperienza.

A causa dei cambiamenti improvvisi di viaggio, ho prenotato questo hotel con urgenza la mattina. Il processo di check-in era regolare e sono grato che si sono ospitati un check-in precoce di 30 minuti. In generale, è una scelta solida e adeguata se si trova in una fretta.

1. There are no storage lockers for any of the beds, and the front desk said they’re under repair. This really affects the experience. However, there are cameras in the common areas, which should reduce the chances of personal belongings being stolen. 2. The location is good, with malls nearby. Starbucks and McDonald's are within a 10-minute walk. 3. The hostel lobby is too dark, making it difficult to read, but the lighting in the bathrooms is quite good.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

Good location, friendly staff, clean and comfortable, nice to stay