Hotel con spa a Genteng

Great location and very friendly service. The breakfast selection is not much, but the food is very refined. The hotel is more than a century old and has lots of history behind it. If you happen to like old hotels, this one would be for you. Two things one would need to take note of: 1) The electrical system is very old and the power is centralized; once the main switch is turned off, even the power in all the electrical outlets would also be cut off as well. So, in order to charge your cell phone at night, you would need to leave at least one light on. 2) Some of the rooms on the ground floor could be very dark; however, if you would bring this up with the front desk, they will be happy to switch you to a much brighter room with a balcony on the 2nd floor for you. That’s good service.

Personale amichevole e utile. Check-in precoce gratuita (12h invece di 14h). Camera grande e pulita con letto enorme e confortevole Queen size. Calma AC. TV grande, mini frigo, caldaia e asciugacapelli disponibili. Bella piscina + buona sauna e palestra. Un buon colazione con caffè turco!

Soggiorno regolare durante un viaggio d'affari a Surabaya. Personale gentile e cordiale, vicino al centro Expo. Solo un po' rumoroso a causa del traffico intenso

📍Location (+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby. (-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather. 🏠 Room Facilities (+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room. (-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge. 🏨 Hotel Facilities (+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby. (-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough. 👥 Service (+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

1. There are no storage lockers for any of the beds, and the front desk said they’re under repair. This really affects the experience. However, there are cameras in the common areas, which should reduce the chances of personal belongings being stolen. 2. The location is good, with malls nearby. Starbucks and McDonald's are within a 10-minute walk. 3. The hostel lobby is too dark, making it difficult to read, but the lighting in the bathrooms is quite good.

L'hotel è un po' datato, vero? Ma le camere sono spaziose. È abbastanza pulito. I bagni avrebbero bisogno di una bella pulizia. La reception è aperta 24 ore su 24. Questo rende facile fare il check-in di notte.

Under 300K across from TP1. Really a value buy! Want to eat, walk, cultural center, shopping, all walking distance. The compact size of the room is not a problem at all, as long as all the facilities are clean. That's enough!