Hotel con parcheggio a Genteng

Location is second to none, near to Tunjungan Plaza. Service is amazing, I loved the short hair lady with glasses at the recep. She is so warm and friendly. Indigo's staff is also lovely and attentive. Room is really nice. Big bathroom, hot showers. Good quality toilet paper (always a sign if the management cares). You can relax and trust everything works. Pool is big and the water is warm. But the immediate sides of the pool is a bit dirty. The chef here is superb. Their soto soups are out of this world. And almost everything on the breakfast buffet is so good. Except the coffee. That's pretty weak and not showing off true Indonesian coffee. The cocktails here are so good too, great taste and strong as well. Although I didn't like the one with creme de menthe. Heritage tour at 2pm and 4pm. Try to go. It's cool. .

Ho soggiornato in quattro hotel a Surabaya e questo è ovviamente il migliore. Mi piacevano le loro strutture, il servizio, la pulizia e il personale! Bella in particolare è molto dolce e lei si ricorda il mio nome dopo 2 giorni, che è molto impressionante! Se avete bisogno di un riposo profondo, vi consiglierei questo.

È un bell'hotel, con ottimi servizi e colazione. Anche la posizione è buona. Sfortunatamente, le lenzuola nella stanza erano troppo sporche. Non c'erano pieghe. Era ovvio che le lenzuola non erano state cambiate dall'inquilino precedente. Inoltre, c'erano macchie di sangue sulle lenzuola. Ho dovuto chiedere alla camera degli ospiti di cambiare le lenzuola nel cuore della notte.

Hotel semplice e un po' datato, popolare tra i viaggiatori locali perché vicino (10 minuti a piedi) a Tunjungan Plaza. La camera ha un aspetto trasandato. Asciugamani vecchi. Il materasso è vecchio e si affossava quando ci si sdraiava sopra, causandomi mal di schiena. Ho chiesto che venisse cambiato, ma anche quello nuovo era morbido. La palestra era una piccola stanza con alcuni pesi liberi, un attrezzo multifunzione, una panca e due macchine per il riscaldamento. Il pavimento in moquette probabilmente non è stato aspirato una volta. La moquette del corridoio è molto vecchia, sporca e strappata in alcuni punti. La colazione a buffet era così così.

Va bene È solo perché l'hotel è vecchio, quindi quello che ha veramente bisogno di essere riparato è il bagno in modo che non sembri sporco... Il resto è buono

Room: Good, although my request for city view was declined. They said the room with city view was full. Too bad. I got the room with bad view 🥺 Service: Fast. Time for check-in fast as well as time for check-out. They serve very well. I asked for room service and it was fast. Nicely done Food: Good comforting food. But for the pastry was so-so. The last day we stayed there, they prepared our early breakfast for takeaway, very good pacakaging. The Indonesian food was ok and many variations to choose Amenities: Poor. The towel was not proper to use, too old & we don't get fully amenities, for that we need to call for it. Need to improve. Will I stay there again?... Well, may be. Someday. But Aria not in the top of my list 😅🙏

Had a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.

Best deal staying here is because very well located and wise price. Plus point is for me, its room mostly are spacious, it suits if you bring big luggage or even space to pray.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

Una sorpresa molto piacevole. Il posto è facile da trovare e relativamente tranquillo. La pulizia dipende principalmente dagli altri viaggiatori negli spazi condivisi. Le capsule sono pulite, a parte qualche macchia usurata o dimenticata sul soffitto o in alcune zone, e il bucato ha un buon profumo. Attenzione: gli armadietti sono troppo piccoli per zaini da viaggio di 45 litri o più (a meno che non si riesca a infilarli).