Hotel con parcheggio a Genteng

Great location and very friendly service. The breakfast selection is not much, but the food is very refined. The hotel is more than a century old and has lots of history behind it. If you happen to like old hotels, this one would be for you. Two things one would need to take note of: 1) The electrical system is very old and the power is centralized; once the main switch is turned off, even the power in all the electrical outlets would also be cut off as well. So, in order to charge your cell phone at night, you would need to leave at least one light on. 2) Some of the rooms on the ground floor could be very dark; however, if you would bring this up with the front desk, they will be happy to switch you to a much brighter room with a balcony on the 2nd floor for you. That’s good service.

Ho soggiornato in quattro hotel a Surabaya e questo è ovviamente il migliore. Mi piacevano le loro strutture, il servizio, la pulizia e il personale! Bella in particolare è molto dolce e lei si ricorda il mio nome dopo 2 giorni, che è molto impressionante! Se avete bisogno di un riposo profondo, vi consiglierei questo.

È un bell'hotel, con ottimi servizi e colazione. Anche la posizione è buona. Sfortunatamente, le lenzuola nella stanza erano troppo sporche. Non c'erano pieghe. Era ovvio che le lenzuola non erano state cambiate dall'inquilino precedente. Inoltre, c'erano macchie di sangue sulle lenzuola. Ho dovuto chiedere alla camera degli ospiti di cambiare le lenzuola nel cuore della notte.

Le dimensioni delle camere sono adeguate, ma abbiamo riscontrato problemi con la biancheria. Le lenzuola di una delle nostre due camere sembravano vecchie e ammuffite. Gli asciugamani del bagno avevano un forte odore di muffa, come se non fossero stati asciugati a fondo dopo il lavaggio e avessero sviluppato un odore sgradevole nel tempo. Uno degli asciugamani era anche scolorito. Anche il nuovo set di asciugamani che ci è stato dato la seconda notte aveva un odore di muffa. Potrebbe trattarsi di un problema del servizio di lavanderia dell'hotel e suggeriamo alla direzione di intervenire. Inoltre, suggeriamo di fornire piccoli asciugamani per le mani in bagno, in modo che gli ospiti possano asciugarsi le mani dopo essersi lavati. La sala fitness è molto piccola e con attrezzature limitate. Nel complesso, immagino che sia ciò per cui si paga, ma l'hotel potrebbe considerare di migliorare questi aspetti. La colazione a buffet dell'hotel offriva una buona varietà di scelta e il servizio era buono. Il costo era di 125.000 IDR a persona.

Soggiorno regolare durante un viaggio d'affari a Surabaya. Personale gentile e cordiale, vicino al centro Expo. Solo un po' rumoroso a causa del traffico intenso

Room: Good, although my request for city view was declined. They said the room with city view was full. Too bad. I got the room with bad view 🥺 Service: Fast. Time for check-in fast as well as time for check-out. They serve very well. I asked for room service and it was fast. Nicely done Food: Good comforting food. But for the pastry was so-so. The last day we stayed there, they prepared our early breakfast for takeaway, very good pacakaging. The Indonesian food was ok and many variations to choose Amenities: Poor. The towel was not proper to use, too old & we don't get fully amenities, for that we need to call for it. Need to improve. Will I stay there again?... Well, may be. Someday. But Aria not in the top of my list 😅🙏

I love their spacious window even though the room is small, but if you live alone, I think this is not a big deal.

📍Location (+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby. (-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather. 🏠 Room Facilities (+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room. (-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge. 🏨 Hotel Facilities (+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby. (-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough. 👥 Service (+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

Una sorpresa molto piacevole. Il posto è facile da trovare e relativamente tranquillo. La pulizia dipende principalmente dagli altri viaggiatori negli spazi condivisi. Le capsule sono pulite, a parte qualche macchia usurata o dimenticata sul soffitto o in alcune zone, e il bucato ha un buon profumo. Attenzione: gli armadietti sono troppo piccoli per zaini da viaggio di 45 litri o più (a meno che non si riesca a infilarli).