Hotel in zona Continental Automotive Singapore Pte Ltd, Singapore

Visited on a Saturday and checked out on a Sunday. Check-in was fairly quick and fast. The reception was very professional and really nice and helped me check in without a hassle. I read reviews about Mercure on Trip and was wondering how bad it could be when talking about the room size. I figured that those customers were not from around Singapore and didn't know how small a hotel room in SG can be. Voila. I went into the room and was surprised. Everything was clean and the room was big enough in Singapore standards. M Social was my go-to and I was just wondering to myself that the room I booked in Mercure was much bigger than M Social and cheaper as well. Having stayed in York Hotel & M-Social most of the time, the money spent in Mercure was actually more worth it. Room came with shampoo, conditioner & body wash; M Social provided only shampoo and body wash. I ordered food in through GrabFood and realised I didn't have cutleries. Called the front desk at 1:45am asking for cutleries and received disposable utensils in the span of 5 minutes max. Talk about proficiency. I'm also a sucker for breakfast but I can't ever wake up in time so I cannot comment yet but I'll definitely book another stay soon so that I can try their breakfast. The place is very centralised and food is everywhere along the vicinity so there wouldn't be an issue if you're travelling from overseas. There are kopitiams / coffee shops which has cheaper food options as well if you do not want to break your bank but there are cafes and bars around the area as well. Air-condition was working as expected and hot water in the bathroom was also working well. There is SEPARATE tap with filtered water for you to refill your bottle so that you do not need to buy bottles and bottles of water which is nice. Checkout was at 12pm and I received a call at about 11:40am - 11:45am reminding me to check out. I thought I'd have to wait in queue to check out but I was approached by a staff or maybe the manager (?) and he even asked if we needed to keep our luggages with them first. I did not have any luggage so I declined the offer and just passed the keycards to him and that was my checkout process. Miscellanous stuffs I noticed - The staffs are very good at pre-empting what someone needs when a customer was walking towards the counter and asked where the washroom is and the 'security' pointed the direction of the toilet to him. Having worked in service / hospitality before, this is commendable as not many hotels are like that. The front desk was also receptive to requests when I wanted to leave a key card with the front desk so my friend can pick up the key card as well. Mercure in a nutshell is very service forward and professional. Compared to the other hotels I've stayed in, budget or hotels with stars, I'd definitely recommend Mercure as the top #1. Will definitely come back again. Thank you for having me!

L'hotel è molto nuovo e pulito. Il personale è stato molto utile e amichevole. Ho lasciato il mio ID al dipartimento frontale quando sono entrato e il personale mi ha chiamato solo dopo le 8:00 per non disturbarmi alla notte. Situato a distanza dalla stazione MTR, ma ci sono molti autobus, e è un bel quartiere!

L'hotel è stato fantastico! L'hotel stesso è molto vecchio ma ben gestito in una buona posizione. Il buffet del colazione ha grandi opzioni.

The location is excellent, shopping mall & and mrt station is just next door. The only problem of the hotel is the bed is quite soft.

The hotel itself is consider convenient, there’s a gateway right across the street beside the hotel where it can connect down to Suntec City lower level food court. This trip we brought our one year old with us. During the check in, no one informed us about the music festival (DJ) that had been going on for the past days. The room that was given to us were right on top of the music festival, it was so loud during the afternoon and I was told it’ll continue to 10pm. My son couldn’t take his nap at all! This messed up our whole day schedule, we basically wasted the whole day trying to get a room change. However, thanks to the assistant front desk manager (Ivy) we were able to get a higher floor room away from all the noise (finally got a room change at around 8:30pm), if it’s not for her help I would have given a even less of a rating. Once again I would like to thanks Ivy for all her help. She was great.

Ho fatto il check-in a Swissotel per una breve vacanza per il compleanno del mio amico. Avere una bella vista e stare al 52° piano. Grazie al personale del check-in della signora che offre spa e torta gratuite per il regalo di compleanno ❤️

Grande posizione con vista sul lago Marina. Molti centri commerciali e negozi nella gamma di 1Km. I colazione offerti dall'hotel sono fantastici e le impostazioni della sala da pranzo. L'app online Grab taxi è consigliato per rendere la visita molto più facile.

Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

We stayed here as a group of 8 people during our business trip and I can fully recommend the hotel. the area was great for us, lot of bars and restaurants and good night life. Further, the bus which brought us to the company every day was just around the corner (Bus no. 15). The hotel itself is very clean, has a big shower (so good!!!) and was cleaned every day. I liked that in the bed there was two different pillows, a soft one and a firm one! since I only like soft ones it was great for me! the stuff is really nice and helpful. booking taxi middle in the night for us or giving good tips as we had some issues with the credit card (it wasn't hotel fault, it was the bank!) and the best : the stuff is always smiling!! not to forget the nice orange juice machine (two!). having a fresh orange juice after the hot working day was great! I didn't take any pictures of the hotel, but I did from the juice machine :) Breakfast was nice and there is always something for everyone. me for my part love Asian food, so I enjoyed kaya buns and the fresh fruits. Also the coffee is nice and I loved the masala tea! Around the corner of the hotel you can eat famous Katong laksa! the best in the city in my honest opinion! Also five chicken star is nice place to eat since they are serving very good hainanese chicken rice. If you go down the street from five chicken star, you will find Mel´s Place, a nice beer garden with local people. You can watch football here, play billard or enjoy live music on some events. When traveling, I like to connect with local people and get more nice tips where to go, so my tips here are far away from the touristic areas and events.

Great hotel, had a bus-stop right near the entrance area. Paid around $1.50 to get to Vivocity which is also 15min walking distance. Around the same amount to get to the Gardens by the Bay. Lots of different bus numbers at this stop. There is a train station close by as well but we didnt use this. Overall good experience, like most new hotels the rooms are smaller sized but the bed was firm and comfortable. Water pressure was average. Breakfast was surprisingly good however, it can get busy and some tourists can get a bit pushy. The staff were polite and helpful.